Mediatrix 1204
279
C
H A P T E R
29
Troubleshooting
You can experience some problems when connecting the Mediatrix 1204 to the network. The following section
examines some of these problems and possible solutions.
A Syslog message lists the problems the Mediatrix 1204 encounters. You can see this message with the
Syslog daemon.
This chapter covers the following types of issues:
General Operation Issues
Calling Issues
Fax Issues
Configuration Issues
Software Upgrade Issues
SNMP Management Software Issues
General Operation Issues
The following are general operation issues you may encounter.
D
ESCRIPTION
: Unit does not operate – All LEDs are OFF.
P
OSSIBLE
C
AUSE
: Power is not fed to the unit.
S
OLUTION
: Check that:
•
The power cord is connected to the electrical outlet.
•
The power cord is fully inserted into the Mediatrix 1204 power socket.
D
ESCRIPTION
: There is a long delay when starting the Mediatrix 1204.
P
OSSIBLE
C
AUSE
: If any information is set to come from the DHCP server (for example, SNTP address),
the restarting unit waits for a maximum period of two minutes if the DHCP server cannot be reached,
even if most other settings are set to “static”.
This delay is caused by the Mediatrix 1204 that cannot function as configured if part of its configuration
(the DHCP information) is unavailable.
The two minutes waiting period is an issue with switches that use the Spanning Tree Protocol. When
this protocol is enabled, the restarting Mediatrix 1204 may be denied from the network for a certain time
(about two minutes). The unit must not ignore transmission errors (i.e., timeouts) because these errors
might be caused by the Spanning Tree Protocol.
S
OLUTION
: Mediatrix recommends to set up all information to use a static value, or have a DHCP server
answer the requests. See
Содержание Mediatrix 1204
Страница 6: ...Mediatrix Telecom a Division of Media5 Corporation Reference Manual...
Страница 26: ...Preface About this Manual End User Technical Support xxvi Mediatrix 1204...
Страница 27: ...Installation and Web Page Configuration...
Страница 28: ...Page Left Intentionally Blank...
Страница 50: ...Chapter 1 Installation Verifying the Installation 24 Mediatrix 1204...
Страница 98: ...Chapter 4 Web Interface SIP Parameters SIP Authentication 72 Mediatrix 1204...
Страница 127: ...SNMP Configuration...
Страница 128: ...Page Left Intentionally Blank...
Страница 162: ...Chapter 8 IP Address and Network Configuration Ethernet Connection Speed 136 Mediatrix 1204...
Страница 170: ...Chapter 9 SIP Servers Presence Compositor Server 144 Mediatrix 1204...
Страница 174: ...Chapter 10 DNS SRV Configuration DNS SRV Oriented Settings 148 Mediatrix 1204...
Страница 196: ...Chapter 12 Configuration File Download Configuration File Example 170 Mediatrix 1204...
Страница 220: ...Chapter 14 Gateway Configuration Detecting a Far End Disconnect 194 Mediatrix 1204...
Страница 240: ...Chapter 16 Voice Transmissions User Gain 214 Mediatrix 1204...
Страница 288: ...Chapter 23 Telephony Attributes Delayed Hot Line 262 Mediatrix 1204...
Страница 294: ...Chapter 25 Quality of Service QoS VLAN 268 Mediatrix 1204...
Страница 298: ...Chapter 26 Syslog Daemon Syslog Daemon Configuration 272 Mediatrix 1204...
Страница 302: ...Chapter 27 Statistics RTP Statistics 276 Mediatrix 1204...
Страница 319: ...Appendices...
Страница 320: ...Page Left Intentionally Blank...
Страница 332: ...Appendix B Standard Hardware Information Warranty 306 Mediatrix 1204...
Страница 336: ...Appendix C Cabling Considerations RJ 11 Telephone Cable 310 Mediatrix 1204...
Страница 372: ...Appendix E Glossary Wide Area Network WAN 346 Mediatrix 1204...
Страница 390: ...Index W 364 Mediatrix 1204...