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Factory Seconds, Ex-Demonstration and Damaged Goods
From time to time, MDC may offer for sale items deemed to be "factory seconds", "ex-demonstration", or "damaged".
Any items sold as "factory seconds", "ex-demonstration" or "damaged" items are sold on an "as is" basis.
There are no warranties, refunds, credits, exchanges or similar associated with such items. In the sale of such items,
Market Direct Campers will attempt to provide all relevant information regarding the item, including faults, defects, or
similar, however, there may be instances where minor defects or imperfections have been overlooked. This is
PURELY UNINTENTIONAL and in no way alters the nature of the sale.
Due to the nature of such items, i.e being "ex-demonstration", "factory seconds" or "damaged", it is reasonable to
expect that some imperfections or flaws may exist even where it is not initially apparent. By purchasing such an item,
you agree to this statement in full and accept that there are no warranties implied or expressed.
Goods Bought At Auction
From time to time, MDC, may, at its discretion, offer items for auction, either independently or via a third party. Whilst
every effort will be made to provide all relevant information regarding the item on auction, as per Australian law, any
and all goods bought at auction subsequently do not carry any statutory warranty. Unless specifically stated in writing,
and goods sold at auction by, or on behalf of MDC shall carry no warranty.
Lodging a Claim
All warranty claims MUST BE LODGED through our website using our online Warranty Claim Form.
Contact
If you have any further questions relating to warranties, or are unsure about any aspect of this section, then please
contact us.
Phone: 1300 865 397
Maintenance
Maintenance is essential to keep your caravan in a safe and usable condition. Caravans are no different to any other
motor vehicle and require servicing at regular intervals which may vary according to use and the environment in which
it is used. The service schedule outlines the service intervals for safe travelling and your owner obligations under our
warranty policy. Servicing should always be carried out by a competent person with relevant experience.
WARNING
:
•
Never work beneath the caravan while suspended on a jack. Always use “Jack Stands” with an adequate SWL.
•
Always use dedicated jacking points
•
240volt appliances and wiring must only be serviced and repaired by a qualified tradesperson.
•
Gas plumbing must only be serviced and repaired by a qualified gas fitter
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