11.If you accept the arbitrator's
decision, Mazda will be bound by
the decision, and will comply with
the decision within a reasonable
time not to exceed 30 days after we
receive notice of your acceptance
of the decision.
12.Please call BBB AUTO LINE at
1-800-955-5100 for further details
about the program.
Customer Assistance
(Canada)
▼
Satisfaction Review Process
Your complete and permanent
satisfaction is of primary concern to
Mazda. All Authorized Mazda Dealers
have both the knowledge and tools to
keep your Mazda in top condition. In
our experience, any questions,
problems, or complaints regarding the
operation of your Mazda or any other
general service transactions are most
e
ff
ectively resolved by your dealer. If
the cause of your dissatisfaction
cannot adequately be addressed by
normal dealership procedures, we
recommend that you take the
following steps:
▼
STEP 1: Contact the Mazda Dealer
Discuss the matter with a member of
dealership management. If the Service
Manager has already reviewed your
concerns, contact the owner of the
dealership or its General Manager.
▼
STEP 2: Contact the Mazda
Regional O
ffi
ce
If you feel that you still require
assistance, ask the dealer Service
Manager to arrange for you to meet
the local Mazda Service
Representative. If more expedient,
contact Mazda Canada Inc. Regional
O
ffi
ce nearest you for such
arrangements. Regional O
ffi
ce address
and phone numbers are shown (page
8-8).
Customer Information and Reporting Safety Defects
Customer Assistance
8-6
Mazda3_8JM2-EA
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Страница 605: ...Engine Number 1 Forward Specifications Identification Numbers 9 3 Mazda3_8JM2 EA 20H_Edition3_new 2020 12 3 18 39 35...
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