Customer Delivery Checklist
Customer Delivery Checklist
PRESENTATiON OF OWNER’S MATERiALS:
Review the following items with the customer
Keyless Entry ...............................
1-2
• Keyless Entry Transmitter
• Advanced Key*
• Door Request Switches*
• Trunk Request Switch*
• Power Door Locks
Starting The Engine .......................
2
•
Start Knob Ignition (Advanced Key*)
• Importance of warming engine to
operating temperature before
shutting off
Seats ............................................
3-4
• Adjustment
• Memory Seat Function*
• Rear Seat Access
Fuel Door Release .........................
4
Trunk Release Button ....................
5
Driver’s View ...............................
5-6
• Location of Switches and Controls
instrument Cluster ......................
7-8
• Review of Warning and Indicator
Light Function and Location
Exterior Lighting Controls ...........
11
Wiper/Washer................................
12
Rear Doors ....................................
13
VEhiCLE PRESENTATiON:
Refer to the Smart Start Guide during presentation
AUX input ......................................
13
Auto Dimming Mirror ...................
14
Flat Tire .........................................
15
• Instant Mobility System (IMS)
located in trunk
Checking Engine Oil ....................
16
• Hood Release
• Remove Engine Cover
• Importance to check oil with
each fill-up
Climate Control ..........................
17-18
• Auto Controls
• Manual Controls
Audio Controls .........................
19-22
• SIRIUS
TM
Satellite Radio Operation
Set Clock ..................................
19, 22
Navigation System* ..................
23-24
• 2 Disc System, Insert Disc
• Enter Destination
• Set Volume
• Enter Customer Address (Home)
Bluetooth
®
hands-Free* .................
25
• Tutorial
• Pair Phone
• Make a Call
• Toll-Free Customer Service
800-430-0153
*if equipped
Smart Start guide
• Remove this checklist from
Smart Start Guide
• Personalization Features
(refer to your Owner’s Manual)
Warranty information
Warranty Start Date:
Customer initial:
• Basic Vehicle –
36 months/36,000 miles
• Roadside assistance program
MyMazda.com
• Offer to register customer on
MyMazda.com
Owner’s Manual
Floor Mat
• Ensure floor mats are properly
hooked after cleaning
• Do not install two floor mats, one on
top of the other, on the driver side
SERViCE DEPARTMENT
Introduce Service Manager;
provide business cards
Review Service and Parts Department
hours of operation
Explain free Full Circle
Service Inspection
Schedule first maintenance service
SALES CONSULTANT
DATE
CUSTOMER
DATE
All items in the Customer Delivery Checklist have been reviewed with the customer and
the first maintenance appointment has been scheduled:
Signed copy must be placed in dealer jacket
DEALERShiP
DATE
SALES CONSULTANT
CUSTOMER’S NAME
ViN
280340_11a_RX-8_SSG_081010.indd 28-29
8/10/10 3:13 PM