LIMITED WARRANTY* ONE (1) YEAR:
Your small kitchen appliance is warranted to the original purchaser to be free from any manufacturing defects
under normal use and conditions for one (1) year, cord excluded. During that period, should the appliance fail
to operate properly, return the appliance with your sales receipt to the store where purchased. If you use your
appliance for household use and according to instructions, it should give you years of satisfactory service.
This product warranty covers only the original consumer purchaser of the product.
WARRANTY IS ONLY VALID WITH A DATED PROOF OF PURCHASE.
To guarantee repair or replacement without charge, a dated sales receipt showing purchase within the limited
warranty period* must accompany the appliance. Without a sales receipt, warranty will be estimated according
to the appliance's manufactured date. A comparable appliance should arrive within 2-3 weeks. However, in
case an appliance is not covered by warranty, correspondence offering alternatives will be mailed to you.
During the one-year warranty period, a product with a defect will be either repaired or replaced with a
reconditioned comparable model (at our option) when the product is returned to our Service Center. (See the
“Returns” section below). The repaired or replacement product will be in warranty for the remaining balance
of the one-year warranty period and an additional one-month period.
This limited warranty covers appliances purchased and used within the 48 contiguous states plus the
District of Columbia and does NOT cover:
- Damages caused by unreasonable use, neglect, normal wear and tear, commercial use, improper assembly
or installation of product.
- Damages caused in shipping.
- Damages caused by replacement or resetting of house fuses or circuit breakers.
- Defects other than manufacturing defects.
- Breakage caused by misuse, abuse, accident, alteration, lack of proper care and maintenance, or incorrect
current or voltage.
- Lost or missing parts of the product. Parts will need to be purchased separately.
- Damages of parts that are not electrical; for example: cracked or broken plastic or glass.
- Damage from service or repair by unauthorized personnel.
- Extended warranties purchased via a separate company or reseller.
- Consumer’s remorse is not an acceptable reason to return a product to our Service Center.
*The consumer is responsible for any delivery charges for all replacement units provided for exchange under
the warranty.
RETURNS
: Any return of defective merchandise to the manufacturer must be processed accordingly by
contacting customer service first to obtain an RA # (Return Authorization Number). We will not accept any
returns of merchandise without an applicable RA #.
We cannot assume responsibility for loss or damages to products returned to us during incoming shipment.
For your protection, always carefully package the product for shipment and insure it with the carrier. Be sure
to enclose the following items with your return: any accessories related to the problem, your full address and
daytime phone number, a note describing the problem, a copy of the dated sales receipt or other proof of
purchase and a valid RA#.
C.O.D shipments cannot be accepted.
*One Year Limited Warranty valid only in the
48 contiguous states plus the District of Columbia
,
excluding
Alaska, Hawaii, Puerto Rico and the Virgin Islands.
This warranty is effective only if the product is purchased and operated in the USA; product usage which is in
violation of the written instructions provided with the unit will void this warranty.
For international warranty, please contact the local distributor.
**Any instruction or policy included in this manual may be subject to change at any time.
Model EWM-109
Elite Gourmet Buffet Server with Clear Lids
Distributed by:
MAXI-MATIC
®
, USA
18401 E. Arenth Ave. Building B. City of Industry, CA 91748
Customer Service Department: (626) 912-9877 Ext. 120 MON-FRI 10am-5pm PST
Email:
Stainless Steel Buffet Server
With Warming Tray
Model EWM-109
INSTRUCTION MANUAL
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