24
Matrox M-Series – User Guide
2
Plug your monitor into the other graphics card and restart your computer.
3
Download the latest BIOS update for your Matrox product. Matrox makes new BIOS
updates available on the Matrox Technical Support Web site
(
www.matrox.com/graphics/en/support/drivers
4
Run the software package you downloaded. Follow the on-screen instructions.
5
After the update is finished, turn off your computer, remove the other graphics card,
then plug your monitor into your Matrox graphics card.
6
Restart your computer.
Problem
Wrong color balance, screen image off-center, or no picture at all
1
Cause
Your monitor video controls may be improperly set.
1
Solution
Adjust your monitor controls (brightness, contrast, and so on). For more information, see
your monitor manual.
2
Cause
Your monitor may not be properly connected (the connectors aren’t properly fastened or the
monitor power cable isn’t firmly in place) or may have been disconnected.
1
Solution
Make sure you’re using the correct connectors, that all connectors are properly fastened, and
that all power cables are firmly in place. For more information,
.
3
Cause
If your monitor supports multiple input sources (analog/digital), it may be configured to use
the wrong source.
1
Solution
Make sure your monitor is using the correct input source. For more information on selecting
the input source for your monitor, see your monitor documentation.
Note:
Make sure your computer uses the other graphics card to control your primary
display. The graphics card that controls your primary display is the one that first
displays information when you restart your computer.
Your computer BIOS (Basic Input/Output System) and the slot type (PCI or PCIe –
“Choose an expansion slot”, page 8
) of each graphics card help determine which
graphics card controls your primary display.
To control which graphics card is used for your primary display, you may be able to
change the configuration of your computer BIOS. For information on how to change
your computer BIOS settings, see your system manual.