Matrox G200 MMS – User Guide
53
Problem
Poor video capture quality
1
Cause
The settings a video file was created with may not be optimal.
1
Solution
If possible, recreate the video file with more optimal settings. For more information, see the
documentation of the video capture program you’re using.
!
Windows 98/Me/2000/XP –
If you’re using Matrox PC-VCR, see its online help.
!
Windows NT 4.0
– If you’re using Matrox PC-VCR,
see “Before you record to a video
.
2
Cause
There may be too many video devices between your video source and destination, or one or
more of the video devices may be degrading the quality of the video signal. Demodulators,
long cables, cable extensions, and improper connections can all affect video signal quality.
1
Solution
Try changing one or more video devices.
2
Solution
If possible, try using fewer connections. For example, don’t use cable extensions.
Problem
Mouse pointer flickers or disappears when it’s over a video window
1
Cause
You may be using a customized mouse pointer. Windows draws customized mouse pointers
in a way that may cause them to flicker or disappear while they’re over a video window.
1
Solution
Use default Windows mouse pointers:
Windows 98/Me/2000/XP or NT 4.0 –
1
Click
Start
"
Settings
*
"
Control Panel
"
Printers and Other Hardware
*
"
Mouse
(double-click*). (* Depending on your version and configuration of Windows, this part
of the step may not be necessary.)
2
Click the
Pointers
tab.
3
In the
Scheme
box, select (or reselect) “
(None)
”, then click
OK
.
Problem
Software reports that it doesn’t detect the TV tuner
or there’s no video when ‘TV Tuner’ input is selected
1
Cause
The video signal coming from your antenna or cable TV may have problems. To test it,
temporarily connect it directly to a TV. (If it works okay with your TV, it should work for your
Matrox TV tuner.)
1
Solution
Make sure your antenna or cable TV connection to your TV tuner is okay.
