User Guide
20266-301-0100
2018.07.27
Matrox
™
Extio
3 Series
N3408 Transmitter card • N3408 Transmitter unit
• N3408 Receiver unit
N3208 Transmitter card • N3208 Transmitter unit
• N3208 Receiver unit
ENGLISH
Страница 1: ...User Guide 20266 301 0100 2018 07 27 Matrox Extio 3 Series N3408 Transmitter card N3408 Transmitter unit N3408 Receiver unit N3208 Transmitter card N3208 Transmitter unit N3208 Receiver unit ENGLISH...
Страница 2: ...rdware sold separately 8 Matrox rack mount kit 8 More information 9 Getting started 10 Networked mode 10 Point to point mode 10 Installing your Extio 3 transmitter card 11 Before you begin 11 Step by...
Страница 3: ...ebooting or resetting your Extio 3 device 41 When to reboot or reset your device 41 Software reboot 41 Hardware reboot or configuration reset 42 Changing the operation mode of your devices 43 Troubles...
Страница 4: ...C Mounting your devices 56 Mounting guidelines 56 Mounting your Extio 3 device 56 Customer support 57 Matrox web 57 Technical support 57 View your warranty information 57 View the third party software...
Страница 5: ...alling your Matrox card Allow hot surfaces to cool before touching your Matrox unit Static electricity can severely damage electronic parts Before touching any electronic parts drain static electricit...
Страница 6: ...s laser based technology The device contains a Class 1 laser product for use only under the recommended operating conditions and guidelines For more information see your Matrox user guide Invisible la...
Страница 7: ...mini B connectors RJ45 transceiver Extio N3408 or N3208 transmitter unit Transmitter unit 1 USB cable A to B connectors 1 power supply Extio N3408 or N3208 receiver unit Receiver unit 1 power supply...
Страница 8: ...iber optic transceiver Single mode fiber optic transceiver Mini DisplayPort to DisplayPort adapter Analog audio cable Matrox secure cable solution Matrox rack mount kit Matrox makes available a rack m...
Страница 9: ...ur firmware package and using the Extio OSD For information on how to use and configure Extio Central Manager software see the Matrox Extio Central Manager User Guide Be sure to check for any last min...
Страница 10: ...Extio Central Manager software page 37 7 Configure your Extio devices through Extio Central Manager software For more information on using Extio Central Manager software see the Matrox Extio Central...
Страница 11: ...to your hardware Always turn off your system unplug it then wait for it to cool before touching any of the internal parts of your computer or installing your Matrox product While your system is turne...
Страница 12: ...rmly and evenly until it s fully seated in the slot c Secure the bracket of your Matrox card to the frame of your system Your Matrox card is now installed If you re installing more than one card see I...
Страница 13: ...m may support the installation of multiple Extio 3 transmitter cards in your system WARNING To avoid damaging your cards alwaysinsertyourcardasstraightas possible into the slot Don t rock the card fro...
Страница 14: ...i DisplayPort to DisplayPort adapter is supported on Extio N3408 or N3208 transmitter card only Not recommended for 4K60 resolutions If your graphics hardware has a DisplayPort connector use a mini Di...
Страница 15: ...on your Matrox product carefully remove the DisplayPort cable by pressing the latch on the top of the DisplayPort connector while removing the connector Connector 1 Connector 2 Connector 3 Connector 3...
Страница 16: ...rt Connect your mini DisplayPort to DisplayPort cable to your Matrox card Connect the other end of the cable to your host system Note To connect to this connector you need a shielded DisplayPort cable...
Страница 17: ...itter unit Front Extio N3408 transmitter unit Back Extio N3408 receiver unit Front Video Out DisplayPort 1 1 USB 2 0 RS232 Line In 12V DC power LAN1 RJ45 Video In DisplayPort 1 1 Line Out LAN2 LC LC U...
Страница 18: ...headphones are connected the Line Out connector remains enabled LAN1 9 9 Connect an RJ45 cable to this connector LAN2 9 9 Connect an SFP module RJ45 cable or LC LC fiber optic cable to this connector...
Страница 19: ...ur devices with an RS232 controller connected to device or with an RS232 controller sending commands over the network If your RS232 device has a DB25 connector use a DE9 also known as a DB9 to DB25 co...
Страница 20: ...receiver unit Front Extio N3208 receiver unit Back Video In DisplayPort 1 1 RS232 Line In 12V DC power LAN1 RJ45 Line Out LAN2 LC LC USB 2 0 LAN2 RJ45 Line In USB 2 0 Microphone Headphone Line Out US...
Страница 21: ...connector LAN2 9 9 Connect an SFP module RJ45 cable or LC LC fiber optic cable to this connector For more information see Installing the SFP module page 22 Line In 9 9 Connect the Line Out connector...
Страница 22: ...d module should slide easily into the housing 3 Make sure the SFP module is inserted all the way into the housing When locking in place you may hear a click sound To make sure the SFP module is secure...
Страница 23: ...o 3 Series User Guide 23 To remove the SFP module 1 Pull the latch handle down to unlock the SFP module from its housing 2 Grasp the SFP module by the side walls and carefully pull the module out of t...
Страница 24: ...Driver is ready Green fast blink Configuration reset in process Amber solid Card is in maintenance mode Amber slow blink Card is restarting in maintenance mode Amber fast blink Device is updating the...
Страница 25: ...rmware mismatch detected Amber fast blink Device is updating the firmware Transmitter No USB connected Receiver No keyboard detected Red solid Transmitter No source detected Receiver No monitor detect...
Страница 26: ...r N3208 transmitter unit LAN1 LED color Network No LED black No power Green fast blink Network cable detected Transmitting at 1 Gbps Amber fast blink Network cable detected Current transmission speed...
Страница 27: ...lid Network activity detected Green fast blink Data transfer in progress Amber solid No transceiver detected Red solid Error establishing communication Verify all network connections then reboot your...
Страница 28: ...the firmware updater requires a device to reboot multiple times make sure your DHCP server maintains the IP address of a device when it reappears on the network Otherwise we recommend assigning fixed...
Страница 29: ...scan for Extio 3 devices on your subnet select Automatic detection then click Search Manual detection To locate one or more Extio devices using their IP address select Manual detection and next to IPv...
Страница 30: ...h unknown passwords Enabling this option ignores the Extiodevices that don t useanyof thepasswords already entered Any skipped devices won t be available for update When you re done click Authenticate...
Страница 31: ...ost system and transmitter unit 1 Download and extract the firmware package Download the latest firmware package and extract the files to a local folder for example C Extio3FirmwareUpdate on your host...
Страница 32: ...er and receiver devices For more information see your Matrox Extio Central Manager User Guide Make sure all of your Extio 3 transmitter and receiver devices are using the latest version of the Matrox...
Страница 33: ...wo features must be enabled for Extio Central Manager software to detect the Extio 3 devices Installing Matrox Extio Central Manager software Matrox Extio Central Manager software enables you to remot...
Страница 34: ...rograms Matrox Extio Central Manager Matrox Extio Central Manager Depending on your version and configuration of Windows this part may not be necessary Configuring Extio Central Manager software Befor...
Страница 35: ...environment administrator Basic functions Switching to a different transmitter 1 Under Transmitters select the transmitter you want to switch to 2 Click OK Note To access the OSD and enable networked...
Страница 36: ...e connection information of the devices connected to the selected transmitter Monitor Indicates the model and status of the connected monitor Microphone Indicates if a microphone is connected Line In...
Страница 37: ...hile your Extio transmitter and receiver are turned on For more information see Connecting your Extio 3 devices page 14 Make sure all of your Extio 3 transmitter and receiver devices are using the lat...
Страница 38: ...ed to access the OSD To change the keyboard shortcut use the OSD settings option Enabling point to point operation mode To use your devices in point to point mode click Point to Point from the OSD sta...
Страница 39: ...o mode compatibility with monitors Enable this to make sure the video parameters and EDID of your monitors are optimized for maximum compatibility with your device This option is enabled by default St...
Страница 40: ...ew dialog box To enable RS232 enable the Enable RS232 option edit your RS232 settings Baud rate The speed in bits per seconds or baud used for the RS232 connection The default is 115200 Data bits The...
Страница 41: ...tral Manager Your Extio device has encountered an error red device tile Keeps all of your device settings including the IP configuration and password Software reboot OSD Point to point mode only Hardw...
Страница 42: ...g green to reboot your device and restore the default settings Rebooting your Extio N3408 or N3208 unit Hardware reboot Press and hold the Reset button on your device with the tip of a paperclipfor le...
Страница 43: ...reset on your transmitter device and receiver device see Hardware reboot or configuration reset page 42 3 Change the connection setup of your devices see Connecting your Extio 3 devices page 14 4 Rebo...
Страница 44: ...er support page 57 Common problems and solutions This section addresses specific problems to your Matrox product that could prevent you from using your system or product Problem After changing operati...
Страница 45: ...your network may be enabled and may prevent communication with your Extio devices 1Solution Make sure your firewall is properly configured to allow the necessary communication between your Extio devic...
Страница 46: ...i DisplayPort DisplayPort 1 1 9 9 DisplayPort 1 2 9 DisplayPort version 1 2 is supported on connector labeled 4 only Color space YUV 4 4 4 RGB 8 8 8 YUV 4 4 4 RGB 8 8 8 Networking interface 1000 Base...
Страница 47: ...USB 2 0 back DisplayPort version 1 1 9 9 DisplayPort version 1 2 9 DisplayPort version 1 2 is supported on connector labeled 4 only Color space YUV 4 4 4 RGB 8 8 8 YUV 4 4 4 RGB 8 8 8 Maximum input r...
Страница 48: ...Port version 1 2 is supported on connector labeled 4 only Color space YUV 4 4 4 RGB 8 8 8 YUV 4 4 4 RGB 8 8 8 Maximum output resolution Additional display resolutions may be available For more informa...
Страница 49: ...Width Depth 21 66 cm 8 526 inches 21 66 cm 8 526 inches Extio N3408 N3208 transmitter card Extio N3408 N3208 transmitter unit Extio N3408 N3408 receiver unit OM2 OM3 OM4 50 125 m multi mode cable type...
Страница 50: ...ply originally supplied by Matrox with your Matrox Extio 3 Series product Temperature operational Operating 0 to 40 C 32 to 104 F Temperature non operational storage and transportation 40 to 70 C 40 t...
Страница 51: ...t least 0 75 inches 1 91 cm of clearance between the top of your device and anything above it More space may be required depending on your environment When your device is resting on a plain surface ma...
Страница 52: ...a system running the Matrox Firmware Updater Network Port Type Inbound Outbound Functionality 53 TCP 9 DNS DNS requests 443 Minimum requirements TCP 9 HTTPS Central Manager commands 1900 UDP 9 9 UPnP...
Страница 53: ...irewall Advanced Settings Network Port Type Inbound Outbound Functionality 20 21 TCP 9 FTP File download firmware 22 Minimum requirements TCP 9 9 SSH Firmware update 69 UDP 9 DHCP DHCP client 123 UDP...
Страница 54: ...select All Ports Scope Under the remote IP address add the IP range you want to use for your transmitter You can use a range such as 192 168 1 0 24 or a single IP address such as 192 152 168 62 Action...
Страница 55: ...e 55 Profile Select the network location of your system Domain Private or Public Name Enter the name for your rule such as Extio 3 ICMPv4 rule For more information on configuring your Windows firewall...
Страница 56: ...bles and cords are slack Make sure the ambient temperature doesn t exceed the maximum recommended temperatures Mounting your Extio 3 device You can mount two 2 devices horizontally on a single shelf T...
Страница 57: ...If your product was purchased through Matrox contact your Matrox representative or visit our technical support Web site at www matrox com graphics support Information we need Please give a complete de...
Страница 58: ...anager User Guide Register your Matrox product Please register online www matrox com graphics en registration to be eligible for customer support new product announcements and information on special o...
Страница 59: ...s own expense WARNING Changes or modifications to this unit not expressly approved by the party responsible for the compliance could void the user s authority to operate this equipment The use of shie...
Страница 60: ...inem typischen der Klasse A entsprechenden Host System getestet Es wird davon ausgegangen da diese Produkte auch in jedem Klasse A entsprechenden System entsprechend funktionieren Italiano Informazion...
Страница 61: ...le sujet n a pas d ant c dent m dical ou n a jamais t confront une crise d pilepsie Si vous m me ou un membre de votre famille avez d j pr sent des sympt mes li s l pilepsie crise ou perte de conscie...
Страница 62: ...nc iOS Dolby Laboratories Inc Dolby Dolby Digital Intel Corporation Intel Pentium Thunderbolt Linus Torvalds Linux Microsoft Corporation Aero Direct3D DirectShow DirectX Microsoft MS DOS PowerPoint Wi...
Страница 63: ...tsch Die eingetragenen Warenzeichen sind in den USA Kanada und oder anderen L ndern registriert Alle sonstigen national und international bekannten Warenzeichen und Produktnamen werden hiermit anerkan...
Страница 64: ...Inhalte korrekt und verl sslich Weiterhin bernimmt Matrox Graphics Inc keinerlei Verantwortung f r die Benutzung dieses Handbuchs die Vervielf ltigung und oder Verteilung im Ganzen oder zum Teil wede...
Страница 65: ...Matrox Graphics Inc 1055 Saint Regis Boulevard Dorval Quebec Canada H9P 2T4 514 822 6000 graphics matrox com www matrox com graphics...
