Matrox ATC PCI, Руководство пользователя

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Matrox ATC – User Guide 27
Customer support
Matrox Web
Matrox is on the Internet with a World Wide Web (WWW) site. Our Web site has product literature,
press releases, technical material, a sales office list, trade show information, and other relevant
material.
! Visit the Matrox Graphics Web site at www.matrox.com/graphics.
! E-mail questions or comments regarding the site to webmaster@matrox.com.
If you have a problem
Matrox values your business and offers professional support for your Matrox product. For product
support, contact your Matrox representative or do one of the following:
! Visit our technical support Web site at www.matrox.com/graphics/support .
! Visit our technical support forum at www.matrox.com/graphics/support/forum .
! See our FAQs (Frequently Asked Questions) at http://forum.matrox.com/mga/ .
Information we need
Please give a complete description of the problem, and include:
! Matrox card serial number, model number, revision number, BIOS number, driver type
and version, and memory address at which the Matrox card is installed.
! Computer brand and model name.
! Monitor brand and model name.
! Operating system, version, and service pack.
! Brand and model of any other cards and devices installed on your system.
Program-specific problems
If a problem appears with a specific program, please give us the following information:
! Display settings (color palette, display resolution, and so on) applied when the problem
occurs.
! Program name and version. Name any add-on packages you’re using.