Matrix SETU VFXTH System Manual
220
Supplementary Services of Service Provider
When SETU VFXTH interfaced with a service provider server (ITSP, an ATA, the Matrix ETERNITY IP-PBX, or any
other PBX) that supports supplementary services like Call Hold, Call Transfer, Call Waiting that require dialing of
Flash
11
, you may choose to access the features of the service provider, or to access primarily the features of SETU
VFXTH.
If you want to use the features of the service provider, you must select
Network
as the
Subscriber Type
for the FXS
Port of SETU VFXTH.
If you want to use the features of SETU VFXTH, you must select
Gateway
as the Subscriber Type for the FXS Port
of SETU VFXTH. However, you will be able to access the features of the service provider in the Gateway mode, by
dialing Flash, followed by
#4
, the Access Code for Using Supplementary Services of Service Provider.
When the SETU VFXTH is set in the Gateway mode, when you dial flash and the access code #4 to access the
supplementary services of the service provider, the active call will be put on hold and you will get a feature tone.
SETU VFXTH will start the an internal timer, called the
Service Provider Access Code Wait Timer
. This timer has
a duration of 10 seconds. Any activity performed on the FXS Port within this timer will be sent to the service
provider server. Any activity performed on the FXS Port after the expiry of this timer, will be processed by SETU
VFXTH.
Configuring Supplementary Services of Service Provider
To use Supplementary Services of Service Provider, configure the parameter Subscriber Type on the FXS Port as
Network
or as
Gateway
. For instructions on configuring Subscriber Type, see
under
Basic Settings
.
How to use Supplementary Services of Service Provider
If you have set SETU VFXTH in the
Network Mode
,
•
Dial
Flash
during speech.
You will get feature tone played by your service provider.
•
Dial feature access code provided by the service providers server.
If you have set SETU VFXTH in the
Gateway Mode
,
•
Dial
Flash
during speech. This will place the active call on hold and you will get a feature tone.
•
Dial
#4
.
You will be in Network mode for 10 seconds.
•
Dial the feature access code provided by the service providers server within 10 seconds.
11.
To be able to use features of the service provider SETU VFXTH supports dialing of Flash during speech on SIP.
