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© Maschinenfabrik Reinhausen 2009

2226817/00 EN

TAPCON

-trol

6 Troubleshooting

Troubleshooting

If faults arise during operation on the visualization TAPCON-trol

System, you

will be able to resolve most of them yourself. The table below should offer you
help in detecting and remedying problems.

Table 5

Troubleshooting

Error

Characteristic

Detail

Cause

Remedy

No
communication
possible

Communication
between
visualization and
device not
possible.

Software

Settings incorrect.

Check communication interface and
COM port settings under "Tools"
and "Communication".

Check defined transfer rates
to determine whether the transfer rates
within the software and on the
monitoring system are identical.

Hardware

Incorrect connection cable
used.

Check whether an uncrossed 3-pole
RS232 cable with 9-pole connector
socket (included in scope of
delivery) is actually being used
in the event of a serial connection.

Monitoring of function

Interrupt to communication due to
self-monitoring
of device's monitoring systems.

Set communication to "Offline mode"
and wait 30 seconds until the device is
again ready for communication.

Parameters
cannot be
changed

Change protection

Change protection can block
unauthorized parties
from accessing parameters
and configuration data.

This function is deactivated by entering
a code.
Values with protection from change are
only possible using visualization
software.

Message: "Not
all values have
been
transferred
correctly!"

Error message
in visualization

You will find information about these
parameters in the LOG file for the
transfer process.

Archive device data.
Delete device in visualization and
create anew.
If the problem persists, please
get in touch with the service team.

Incomplete
print-outs

No diagrams
or tables on the
printed
page.

Printer/driver problem

Printing problems have been
experienced in
some Hewlett-Packard printers.

Update driver for printer in
question. For further information,
please
go to the Hewlett-Packard website
http://www.hp.com/software.html.

Problems have arisen during the
parameter comparison after
uploading.

Software

Содержание TAPCON 230 expert

Страница 1: ...TAPCON trol for TAPCON 230 Operating Instructions www reinhausen com...

Страница 2: ...s All rights reserved in the event of the grant of a patent utility model or ornamental design registration The product may have been modified after this document went to press We expressly reserve th...

Страница 3: ...2 1 6 1 Abbreviations used 13 1 6 2 Information concept 14 1 6 3 Typographic conventions 14 2 Installation 15 2 1 Typical installation 15 2 2 Custom installation 16 2 3 Selecting device 18 3 Product d...

Страница 4: ...2 Opening device 54 5 2 3 Deleting device 59 5 2 4 Archiving device data 60 5 2 5 Connecting 62 5 2 6 Changing device data 65 5 2 7 Changing parameter information 66 5 3 Menu item Parameter set 67 5 3...

Страница 5: ...re 8 Toolbar with action button 25 Figure 9 Selecting language 27 Figure 10 Dialog box communication options 29 Figure 11 Dialog box communication selection 30 Figure 12 Automatic baud rate selection...

Страница 6: ...ete group 48 Figure 32 Dialog box information 49 Figure 33 Menu bar and toolbar create new device 51 Figure 34 Determining device data 51 Figure 35 Dialog box initialization General settings 52 Figure...

Страница 7: ...ion tree cut parameter set 68 Figure 53 Menu bar and toolbar download parameters 70 Figure 54 Dialog box download parameters 71 Figure 55 Menu bar and toolbar upload parameters 72 Figure 56 Dialog box...

Страница 8: ......

Страница 9: ...usen 2009 2226817 00 EN TAPCON trol Index of tables 9 Index of tables Table 1 Abbreviations 13 Table 2 Typographic conventions 14 Table 3 Scope of delivery 21 Table 4 Init string basic settings 34 Tab...

Страница 10: ......

Страница 11: ...steinstrasse 8 93059 Regensburg Tel 49 9 41 40 90 0 Fax 49 9 41 40 90 7001 E mail sales reinhausen com Please contact this address or visit www reinhausen com if you require more information about the...

Страница 12: ...scope of delivery Also note the generally valid statutory and other binding regulations in Euro pean and national legislation and the accident prevention and environmental protection requirements of...

Страница 13: ...d Table 1 Abbreviations Abbreviation Meaning CD Compact Disc PC Personal Computer USB Universal Serial Bus TCP Transmission Control Protocol IP Internet Protocol a o and or CAN Controller Area Network...

Страница 14: ...and improve understanding of particular operational procedures In this technical file they are laid out as follows 1 6 3 Typographic conventions In this technical file typographic conventions are lai...

Страница 15: ...ypes of setup Typical Custom You can select the setup type which best meets your requirements Both are described below 2 1 Typical installation If you select the Typical setup type the software is ins...

Страница 16: ...ntinue by going to Section 2 3 Selecting device on page 18 2 2 Custom installation If you select the Custom setup type you can select the program features which are installed Proceed as follows to per...

Страница 17: ...sponding symbols to select the features needed 4 If necessary select the installation path under Change w hlen 5 Select Next button The visualization software is installed with all the selected featur...

Страница 18: ...MR TAPCON trol Suite can be started The suite comprises all MR software installed on your PC All software installed for the respective devices can be found in the list function under Equipment select...

Страница 19: ...2 Select the corresponding device which is to communicate with the PC from the list function 3 Select the Execute button 4 The MR Suite starts the corresponding visualization You can undertake all ot...

Страница 20: ......

Страница 21: ...software to assist with input 3 1 Scope of delivery The following components are included in the scope of delivery Check the shipment for completeness on the basis of the shipping documents The scope...

Страница 22: ...nto the formats PDF XLS BMP etc Setting parameters Undertaking maintenance The visualization software allows the status of remote hardware to be queried Depending on the equipment of the TAPCON 230 th...

Страница 23: ...ce the ini tialization data has been downloaded during an online connection you can then edit or adapt this offline so that it can be transferred back to the hardware during a subsequent online connec...

Страница 24: ...ture is split into 5 areas All parts of the main screen can be enlarged or shrunk using the mouse as is standard in Windows The last settings are restored when the software is restarted Figure 7 Descr...

Страница 25: ...on of the command is shown when the mouse pointer hovers above the corresponding symbol The bar contains the following action button Figure 8 Toolbar with action button 1 Create device 2 Open device 3...

Страница 26: ......

Страница 27: ...one using a list func tion Proceed as follows to select the language 1 Settings Paths Language 2 Select the language you want from the list function 3 Press the Apply button to confirm Since standard...

Страница 28: ...s set 4 2 Menu item Settings You can use the Settings menu item for the following settings Communication Serial communication Modem Update Quick parameter download Proceed as described in the followin...

Страница 29: ...ation with TAPCON 230 Serial connection RS232 via zero modem Modem TCP IP network connection Proceed as follows to set the communication options 1 Settings Communication The Communication options dial...

Страница 30: ...s apply Displaying mode selection If you tick the Display mode selection checkbox the mode selection is dis played when setting up the serial connection Communication by modem or net work is the stand...

Страница 31: ...ct the COM port 1 Settings Communication Serial communication 2 Select COM port from the list function The dialog displays all known serial interfaces The baud rate can be defined and or established i...

Страница 32: ...utomatic baud rate selection checkbox Regardless of the type of communication selected you can use further options to determine which transfer properties are in place for the online connection to the...

Страница 33: ...gs 33 3 Select Option in the dialog The Port settings window opens The settings for data bits parity stop bits and flow control must be identical to the settings in Figure 14 otherwise a connection ca...

Страница 34: ...ng Bluetooth etc An initialization string is needed to initialize a modem for communication The precise initialization commands Hayes code for this can be found in the modem manual Init string basic s...

Страница 35: ...Maschinenfabrik Reinhausen 2009 2226817 00 EN TAPCON trol 4 Basic settings 35 3 Confirm with OK The initialization string is entered Figure 15 Entering Init string...

Страница 36: ...ws 1 Settings Communication Update 2 Enter interval for status information in ms units in the Information status field 3 Enter interval for graphics display in ms units in the Remote display field 4 C...

Страница 37: ...tings 37 4 2 2 Other settings Alongside communication options you need to define other settings These include Setting path Defining visualization language Setting report Open the options dialog using...

Страница 38: ...ation folders under Paths Main directory Device data Archive Download Proceed as follows to define the path 1 Settings Path Paths 2 Select any directory 3 Look for path using the button after the resp...

Страница 39: ...producing reports This option dialog always appears as soon as you want to perform print ing Proceed as follows to call up the display 1 Settings Path Report 2 If required tick the Show dialog box on...

Страница 40: ...of the language settings for the visualization If you remove the selection before Continue to display this dialog box this report is suppressed in subsequent operations This definition can be reverse...

Страница 41: ...structure is based on the following basic categories Group Device Parameter set Database modules 5 1 Menu item Group Groups are a way of creating order within the visualization Devices and param eter...

Страница 42: ...ld 3 If necessary enter description in Description field 4 Confirm with OK The group is inserted Figure 22 Dialog box group details The relevant abbreviation is needed to state a description which is...

Страница 43: ...the function tree proceed as follows 1 Right click in the function tree 2 Select Add group w hlen The Group details dialog box opens see Figure 22 3 Enter abbreviation in Abbreviation field 4 If nece...

Страница 44: ...roups you can read in group data which has been saved in a directory Proceed as follows to display the group data 1 Group Open The Search for folder dialog box opens 2 Select the corresponding group d...

Страница 45: ...ation dialog Alongside the current groups you can also select groups and parameter sets Once you have clicked on the Integrate button the selected data is transferred into the visualization database I...

Страница 46: ...delete a group or device using the menu bar proceed as follows 1 Highlight group which is to be deleted in the function tree 2 Group Delete The Delete dialog box opens 3 Select the YES button The gro...

Страница 47: ...you want to delete a group or device using the mouse proceed as follows 1 Highlight group which is to be deleted in the function tree 2 Right click 3 Select Delete group The Delete dialog box opens 4...

Страница 48: ...nction is identical to the Save device data function You receive a compressed ZIP file This file is saved in the archive directory Proceed as follows to save the group data using the menu bar 1 Group...

Страница 49: ...EN TAPCON trol 5 Functions and settings 49 3 Enter any name for the file in the File name field 4 Select Save to save The Archive information dialog box appears 5 Confirm with OK The file is saved in...

Страница 50: ...ral devices in the sense of a directory or folder Individual parameter data records are saved under the devices Each TAPCON 230 has a code known as an Identcode The software uses this code to distingu...

Страница 51: ...e toolbar If you want to create the device using the menu bar proceed as follows Device New Or using the toolbar Select Create device button from toolbar The Determine current device data dialog box o...

Страница 52: ...lable in the visualization database it is read out automatically After the download process the basic details for the TAPCON 230 and the associated parameter set can be provided The following general...

Страница 53: ...w window central window of main screen In contrast the user is free to select entries for Location and Description and these are used to differentiate between different TAPCON 230 These are shown both...

Страница 54: ...be inserted into the visualization You can also insert devices using TAP files You can set the device you want to create using the menu bar or the toolbar If you want to open the device using the men...

Страница 55: ...Maschinenfabrik Reinhausen 2009 2226817 00 EN TAPCON trol 5 Functions and settings 55 2 Select zip archive The Archive integration dialog box opens see Figure 39 Figure 38 Open dialog box...

Страница 56: ...s the group Identcode and under this the brief description of the parameter set Devices can also be inserted without the asso ciated data If the Integrate devices automatically option is not used the...

Страница 57: ...Reinhausen 2009 2226817 00 EN TAPCON trol 5 Functions and settings 57 During initialization i e when adding new TAPCON 230 the settings under taken can be changed in any way later on Figure 40 Dialog...

Страница 58: ...nfabrik Reinhausen 2009 58 Once the device information has been created the information for the associ ated parameter set is defined If you insert a parameter set as a TAP file you perform these steps...

Страница 59: ...ice group or an individual device using the menu bar proceed as follows 1 Highlight the device which is to be deleted in the function tree 2 Device Delete Or using the toolbar 2 Select the Delete devi...

Страница 60: ...receive a compressed ZIP file This file is saved in the archive directory Proceed as follows to save the device data using the menu bar 1 Device Archive The Open dialog box opens 2 Open file which is...

Страница 61: ...en 2009 2226817 00 EN TAPCON trol 5 Functions and settings 61 5 Select Save to save 6 Close dialog box with Finish The file is saved in ZIP format You can insert archive files using the Device Open me...

Страница 62: ...device using the Connection button in the toolbar or using the menu bar Proceed as follows to establish the connection using the menu bar 1 Device Connect Or using the toolbar 1 Select the Connection...

Страница 63: ...nterface You can however change the settings at any time Using the automatic speed query starting at 115 200 bauds the PC software tries to query all possible speeds down to 9600 bauds without you nee...

Страница 64: ...zation has connected with a device you receive status information as in Figure 48 Figure 48 Status information about the device 1 Connection exists yes no 2 Enter password yes no 3 Last 4 digits of se...

Страница 65: ...gnment to groups or directories and to TAPCON 230 Proceed as follows to change the device data 1 Highlight directory in middle window The Change description button appears in the bottom part of the wi...

Страница 66: ...parameter information 1 Highlight parameter set in middle window The Change description button appears in the bottom part of the window 2 Select the Change description button w hlen The Edit parameter...

Страница 67: ...in and con text menu These functions are described in detail below 5 3 1 Cutting All selected objects are moved into the interim storage This includes the mod ule data There are 2 ways of cutting the...

Страница 68: ...e markings parameters and configurations are copied to the computer s interim storage for further use free from historical measurements The original data is not affected by the following steps If you...

Страница 69: ...tion 1 Highlight the location where the entry is to be pasted 2 Parameter set Paste The entry is pasted at the location you want 5 3 4 Deleting If you delete a group device or parameter data record an...

Страница 70: ...rrent TAPCON 230 parameters have been downloaded those parameters which differ from the parameters saved in the visualization are displayed in the update dialog see Figure 54 Identical parameters are...

Страница 71: ...Maschinenfabrik Reinhausen 2009 2226817 00 EN TAPCON trol 5 Functions and settings 71 The data is updated automatically The device parameters are updated Figure 54 Dialog box download parameters...

Страница 72: ...rpose You can transfer the parameters using the menu bar or toolbar Proceed as follows to upload the parameters using the menu bar 1 Parameter set Upload Or using the toolbar 1 Select the Upload param...

Страница 73: ...Functions and settings 73 The data is compared with the software parameters to be transferred After the upload there is another alignment to check whether the selected parameters have been adopted Fi...

Страница 74: ...ngside the menu the function tree is the most important element of the visu alization Figure 57 Function tree Device group collection of sev eral devices Device entry location descrip tion Parameter s...

Страница 75: ...ines The main and sub groups of the parameters can be selected using the function tree and group table These parameter groups are adopted when reading out device data and basically correspond to the d...

Страница 76: ...e g min max These parameter limits are checked during input The All parameters item also allows the parameter values saved in the groups to be displayed in one common list Figure 59 Dialog box change...

Страница 77: ...ms and tables this information can be converted into Excel format XLS The conversion process can be undertaken using the menu bar or toolbar Proceed as follows to undertake conversion via the menu bar...

Страница 78: ...5 Functions and settings TAPCON trol 2226817 00 EN Maschinenfabrik Reinhausen 2009 78 2 Enter name and storage location 3 Click on the Conversion button The process is complete...

Страница 79: ...r be set with the aid of the control panel Microsoft operating system or using the visualization software The print function can basically be performed for 2 areas Parameters and configuration data Gr...

Страница 80: ...sponding table and or graphics are printed depending on the current display If there is no print function provided for a display the print function of the parameters of the parameter record currently...

Страница 81: ...communication due to self monitoring of device s monitoring systems Set communication to Offline mode and wait 30 seconds until the device is again ready for communication Parameters cannot be change...

Страница 82: ......

Страница 83: ...2226817 00 EN 0310 Maschinenfabrik Reinhausen GmbH Fon 49 0 941 4090 0 Falkensteinstra e 8 Fax 49 0 941 4090 7001 93059 Regensburg Germany E Mail sales reinhausen com www reinhausen com...

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