MIEN3024/3026 Rack Mount Industrial Ethernet Switch
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3. Maintain and Service
The switch has 5 years’ guarantee according to the product specifications
of Maiwe. We will maintain or replace the product for free if has any problem
during the guarantee.However, the above commitment does not cover damage
caused by improper use, accidents, natural disasters, incorrect operation or
incorrect installation.
To ensure the customer’s benefit, we also provide some methods to help
the customer and solve their problem as followings:
Service on line
Call technical support office
Maintain or replace
3.1. On-line service
In our website,you can get more useful product information and usage
methods in the part of technical support.
3.2. Call for technical support service
when you have any problem, please contact our technical support
department at any time.Our engineer will give you reply and solve your
problem at first time.
3.3. Warranty Policy
As for product maintenance, replacement or return, you should first
confirm with the technical staff and then contact the sales and get the problem
resolved. The above should be handled in accordance with the processing
procedures of Wuhan Maiwe Communication Co., Ltd.
