Operation Manual MA 27 / MA 27e
8104818 Rev.2.0
24
04/16
8 Warranty, Maintenance and After-Sales Service
Hardware
The MA 27 / MA 27e audiometer is guaranteed for 2 years. This
warranty is extended to the original purchaser of the instrument
by MAICO through the Distributor from whom it was purchased
and covers defects in material and workmanship for a period of
2 years from date of delivery of the instrument to the original
purchaser.
The audiometer may be repaired only by your dealer or by a
service center recommended by your dealer. We urgently advise
you against attempting to rectify any faults yourself or
commissioning non-experts to do so.
In the event of repair during the guarantee period, please
enclose evidence of purchase with the instrument. In order to
ensure that your instrument works properly, the audiometer
should be checked and calibrated at least once a year. This
check-up needs to be conducted by your dealer.
Calibration instrument or other information that will assist service
personnel to repair those parts of the audiometer that is
designated as repairable by service personnel will be available
on request.
When returning the instrument for repairs it is essential to also
send the headphone and other accessories. Send the device to
your dealer or to a service center authorized by your dealer.
Please also include a detailed description of the faults.
In orer to prevent damage in transit, if possible please use the
original packing when returning the instrument.
