5
MAINTENANCE
5.1 PRINT HEAD
Perform this procedure during every Ribbon change or after every
1,000 prints
to maintain
consistent print quality (There should be an indicator on the user display when maintenance is
required). Also perform this procedure if streaks appear on the card where the color was not
transferred correctly.
1)
Open the EC1000’s top cover and then open up the print head assembly (refer to section
3.3).
2)
Use a Print head Cleaning Pen from the Printer Cleaning Kit, firmly wipe back and forth
across the surface of the print head.
3)
Once the print head is completely dry, close the printer.
4)
If a streak persists, replace the print head assembly.
5.2 CLEANING THE PLATEN AND CARD FEED ROLLER
Clean the black rubber platen roller and all the gray (or black) rubber feed rollers within the
printer. Depending on the cleanliness of the card stock and the environmental conditions
cleaning should be conducted at approximately
2,000-3,000 prints.
However, if rollers appear
dirty sooner; clean the rollers to prevent card jams and maintain the best print quality.
Caution:
With the EC1000 turned ON, use the following steps to clean the Rollers:
1.
Open the EC1000’s top cover and printer arm assembly on the printer. Do not remove the
blank cards, Print Ribbon or the Card Cleaning Cartridge from the Printer for this
procedure.
2.
Get a cleaning card from the Printer Cleaning Kit.
3.
Make sure the Card Hopper Door is closed. Then from the system ready screen, select
Menu and then Printer
4.
From the printer screen select: Properties> Printing Preferences > Clean Printer.
5.
Insert the Cleaning Card into the Exception Card Slot until the card is fed into the printer.
If the rollers require more cleaning, continue to the next step.
6.
Remove the print ribbon.
7.
Locate the Platen Roller and use a cleaning pad from the Printer Cleaning Kit to wipe the
roller clean.
8.
Then press the FORWARD and BACK on the buttons on the printer utility screen (use
step three to navigate to screen) to move the Platen Roller back and forth while cleaning.
9.
After the Platen Roller is clean and completely dry, replace the printing supplies and
close the print head assembly and top cover.
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