1. What is covered.
M-System Co., Ltd. (“M-System”) warrants, only to the original
purchaser of new M-System products purchased directly from M-
System, or from M-System’s authorized distributors or resellers, for its
own use not for resale, that the M-System products shall be free from
defects in materials and workmanship and shall conform to the specifi-
cations set forth in the product catalogue applicable to the M-System
products for the Warranty Period (see Paragraph 5 below for the
Warranty Period of each product).
THE ABOVE WARRANTY IS THE ONLY WARRANTY APPLI-
CABLE TO THE M-SYSTEM PRODUCTS AND IS IN LIEU OF ALL
OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING,
BUT NOT LIMITED TO, ALL IMPLIED WARRANTIES OF MER-
CHANTABILITY OR OF FITNESS FOR A PARTICULAR PUR-
POSE.
2. What is not covered.
This warranty does not cover any M-System product which has been:
(1) modified, altered or subjected to abuse, misuse, negligence or
accident; (2) improperly installed or installed in conjunction with any
equipment for which it was not designed; or (3) damaged or destroyed
by disasters such as fire, flood, lightning or earthquake.
In no event shall M-System be liable for any special, incidental, conse-
quential or other damages, costs or expenses (including, but not limited
to, loss of time, loss of profits, inconvenience or loss of use of any
equipment).
3. Remedies.
If a defective product is returned to M-System in accordance with the
procedures described below, M-System will, at its sole option and
expense, either: (1) repair the defective product; (2) replace the
defective product; or (3) refund the purchase price for the defective
product paid by the purchaser. Except as otherwise provided by
applicable state law, these remedies constitute the purchaser’s sole and
exclusive remedies and M-System’s sole and exclusive obligation under
this warranty.
M-SYSTEM WARRANTY
4. Warranty Procedure.
If the purchaser discovers a failure of the M-System products to
conform to the terms of this warranty within the Warranty Period, the
purchaser must promptly (and, in any event not more than 30 days after
the discovery of such failure) notify the relevant party as described
below either by telephone or in writing at the below address to obtain an
Authorized Return (AR) number and return the defective product to the
relevant party. The designated AR number should be marked on the
outside of the return package and on all correspondence related to the
defective product. The purchaser shall return, at purchaser’s expense,
defective products only upon receiving an AR number. In order to avoid
processing delays, the purchaser must include: copies of the original
purchase order and sales invoice; the purchaser’s name, address and
phone number; the model and serial numbers of the returned product;
and a detailed description of the alleged defect.
5. Warranty Period.
Signal Conditioner: 36 months from the date of purchase.
M-Rester:
12 months from the date of purchase.
Valve Actuator:
18 months from the date of shipment from
M-System or 12 months from the date of its
installation, whichever comes first.
Other Products:
36 months from the date of purchase.
M-SYSTEM CO., LTD.
5-2-55, Minamitsumori, Nishinari-ku,
Osaka 557-0063 JAPAN
Phone: (06) 6659-8201
Fax: (06) 6659-8510
E-mail: [email protected]
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