Lutron Electronics Co., Inc.
7200 Suter Road, Coopersburg, PA 18036-1299
Backbox (Square)
Keypad Assembly
Base Unit
Base Unit Mounting Screws (2)
2
(Included with square base unit)
One & Two Column (Two Column Square Backbox shown)
Backbox (Round)
1
Keypad Assembly
Base Unit
Base Unit Mounting Screws (2)
2
(Included with the backbox)
Three Column (Three Column Round Backbox shown)
Installation
1.
!
WARNING — Shock Hazard. May result in Serious Injury
or Death.
Turn off power at the circuit breaker before installing
the unit.
Use these instructions to install the model numbers listed above.
Important Notes
Install in accordance with all national and local electrical codes.
Lutron recommends that wallstations be installed by a
qualified electrician.
Do not connect high-voltage power to low-voltage terminals. Improper
wiring can result in personal injury or damage to the control or to
other equipment.
Environment:
Ambient operating temperature: 32 °F to 104 °F
(0 °C to 40 °C), 0% to 90% humidity, non-condensing. Indoor use only.
Cleaning:
For disinfecting keypad, please refer to app note:
http://www.lutron.com/TechnicalDocumentLibrary/048758_Cleaning_
Recommendations_for_Lutron_Products.pdf
Backboxes:
Square-style backbox dimensions:
2.95 in H × 2.95 in W × ≥ 1.4 in D
(75 mm H × 75 mm W × ≥ 35 mm D)
Round-style backbox dimensions:
f
2.68 in × ≥ 1.4 in D
(
f
68 mm × ≥ 35 mm D)
Please review Alisse Keypads - Round Backbox Installation
Best Practices Application Note #791 (048791) at www.lutron.com/Alisse
Base Unit Wiring
• The total length of wire on a wired QS link is not to exceed 2000 ft (610 m).
• Wiring may be in a daisy-chain, star, or T-tap configuration.
• See Alisse QS Keypad Base Unit Install at www.lutron.com/Alisse for reference.
System Programming:
Programming and activation (addressing) must be
accomplished through the system software.
Engraving:
Engraving must be specified when ordering the keypad.
See engraving.lutron.com/alisse for engraving details.
T
roubleshooting Guide
Symptom
Possible Causes
Keypad LEDs do not change
when the button is pressed.
• Miswire or loose connection of the keypad
to the base unit harness.
• Device programmed incorrectly.
Keypad LEDs do not turn on.
• Miswire or loose connection of the keypad
to the base unit harness.
• Keypad damaged and not turning on.
Keypad LEDs scrolling
upward.
• Miswire or loose connection at the wired
QS link.
CCIs do not function
as intended.
• Miswire or loose connection at the wired
CCI link.
• Device programmed incorrectly.
Base unit button does not
function as intended.
• No loads connected to the same link as
the base unit. (Prior to programming, only
loads on the same link as the base unit will
toggle on / off.)
• Device programmed incorrectly.
• No communication with the QS processor.
Base unit LED flashing Green.
• Device working properly.
Base unit LED flashing Blue.
• Device receiving updates from the
QS processor.
Base unit LED flashing Red.
• No communication with the QS processor.
Keypad does not sit flush to
the wall surface.
• Wrong adapter for backbox shape.
• Backbox is not mounted flush to the wall.
See Application Note #791 (P/N 048791).
Keypad won't snap
onto adapter.
• Adapter mounted upside down, ensure
adapter and keypad alignment features
correctly align. See Step 3 for reference.
• Incorrect adapter for the backbox shape used.
• Incorrect adapter for the number of
keypad columns.
• Backbox is not mounted flush to the wall.
See Application Note #791 (P/N 048791).
Lutron, HomeWorks, and Alisse are trademarks or registered trademarks of Lutron Electronics Co., Inc. in the US and/or other countries.
All other product names, logos, and brands are property of their respective owners. ©2015-2021 Lutron Electronics Co., Inc.
Installation Instructions
Please Read Before Installing
Keypad to Base Unit Wiring
Customer Assistance:
U.S.A. / Canada: 1.844.LUTRON1 | Europe: +44.(0)20.7680.4481
Mexico: +1.888.235.2910 | Brazil: +55 (11) 3257-6745
Other Countries: +1.610.282.3800
www.lutron.com / support | forums.lutron.com
HomeWorks
HW-NW-KP-S1
HW-NW-KP-S1-E
HW-NW-KP-S2
HW-NW-KP-S2-E
HW-NW-KP-S3
HW-NW-KP-S3-E
4.
Snap the keypad assembly onto the base unit, aligning the features
shown below in the keypad and the base unit. Do not pinch the wires.
5.
Turn on the power.
Returning Keypads to Factory Settings
Returning a keypad or base unit to its Factory Settings will remove the
keypad and base unit from the system and erase all programming.
1.
Triple tap any button on the keypad or the base unit button. DO NOT
release after third tap.
2.
Keep the button pressed on the third tap until all the LEDs start to flash
slowly (approximately 3 seconds).
3.
Immediately release the button and triple tap the button again.
The LEDs on the keypad and the base unit will flash quickly.
The keypad has now been returned to Factory Settings.
Warranty:
http://www.lutron.com/TechnicalDocumentLibrary/043492.pdf
https://www.lutron.com/TechnicalDocumentLibrary/Intl_Warranty.pdf
3.
Connect the keypad to the base unit.
a.
Connect one end of the wiring harness (provided with the keypad)
to the base unit.
b.
Connect the other end of the wiring harness to the keypad.
Backbox
2
Note the orientation of the screws.
P/N 041824 Rev. A
10/2021
Alisse Keypads
8 V
-
30 mA
IEC PELV / SELV / NEC
®
Class 2
English
Alisse
Wiring Harness
Note
: Contact your local Lutron representative for replacement parts
Replacement Adapters
NW-A-S1 (Square backbox one & two column adapter)
NW-A-S3 (Square backbox three column adapter)
NW-A-R1 (Round backbox one & two column adapter)
NW-A-R3 (Round backbox three column adapter)
Replacement Wiring Harness
NW-WH
Included Components
Wiring Harness
Wiring Harness
Keypad Assembly
Wiring Harness
IGNORE DETAILS A AND B
DETAIL B
DETAIL A
SCALE 2:1
SCALE 2: I
IGNORE DETAILS A AND B
DETAIL B
DETAIL A
SCALE 2:1
SCALE 2: I
FCC/IC Information
Please visit www.lutron.com/FCC
One & Two Column Adapter Ring
Three Column Adapter Ring
2.
Remove the construction cover from the base unit (if present) by
pulling from the corner.
Square Backbox
Round Backbox
S1: One & Two
Column
Square Backbox
S3: Three
Column
Square Backbox
1
Note:
Certain aspects of round box installations require special attention.
See Alisse Keypads - Round Backbox Installations Best Practices Application Note #791 (048791) at
www.lutron.com/Alisse
Base Unit Adapters
R1: One & Two
Column
Round Backbox
R3: Three
Column
Round Backbox
* Note:
Square adapters are not compatible with round backboxes. Likewise, round adapters are not
compatible with square backboxes.