MERLIN LEGEND Communications System Release 5.0
Feature Reference
555-650-110
Issue 1
June 1997
Applications
Page I-25
Call Accounting Terminal
I
For information on IS CAS, see
‘‘Integrated Solution III’’ on page I-45
Call Accounting Terminal
9
IMPORTANT:
This section is intended solely as an overview of the application. For
comprehensive information about the use of the application, see the
documentation for the product.
A Call Accounting Terminal (CAT) is a dedicated terminal and printer designed to
track, sort, and print reports on telephone charges. See Figures
Three versions of CAT are available:
■
CAT Basic. This version is an entry-level system for small businesses.
■
CAT Plus. This version is for larger businesses and includes a two-line
display.
■
CAT Plus/Hospitality. This version, for hotels and health care facilities,
also includes a two-line display.
You can set up a CAT to calculate the cost of calls using toll rates or
by-the-minute charges. The CAT can apply service charges and discounts to calls
made to local and long-distance numbers and to directory assistance. It can also
identify calls to specified area codes (such as 900) for special treatment.
You customize CAT with current local and long-distance rates for your company’s
location. As rates change or a new area code or exchange is added, you can
update the rate information by exchanging a chip inside the terminal. When you
add a new telephone line or account code to the system, the CAT automatically
adds the information to its memory the first time the new line or code is used.
CAT provides a variety of reports that it can print on a regular schedule or
automatically when call information reaches 90 percent of the terminal’s storage
capacity. The available reports include the following, depending on the version of
CAT that you have:
■
A variety of summary and detail reports. For example, CAT can print
reports on all extensions or rooms, a single extension or room, account
codes, time of day, duration, and line/trunk facility.
■
Management analyses organize call information by time of day, cost and
duration of calls, area codes and exchanges called, and line/trunk facilities.