MERLIN LEGEND Communications System Release 5.0
Feature Reference
555-650-110
Issue 1
June 1997
Features
Page 299
Group Calling
Camp-On
Users can transfer calls to a calling group by using Camp-On, but calls do
not return to the originating extension, even if not answered within the
programmed camp-on interval. If the calling group is made up of fax
machines, a call-waiting tone is not given to the fax jack when the call is
camped-on.
Conference
Calls waiting in the calling group queue or ringing at a calling group
member’s extension cannot be added to a conference call. A user must
be connected to a calling group member before the call can be added to
the conference.
Coverage
A calling group cannot be programmed as a receiver for Individual
Coverage. A coverage group can have only one calling group as a
receiver. If a calling group is programmed as a receiver for a coverage
group, it must be the only Group Coverage receiver. However, Individual
Coverage (primary and/or secondary) receivers can be programmed. A
calling group can be a receiver for as many as 30 coverage groups.
As soon as the call is sent from the calling group queue to a calling group
member or the delay announcement, the ringing and lit LED are removed
from the sender’s extension (except for an outside call received on a
personal line).
Coverage VMS Off can be activated if the user does not want outside
calls to be sent to the voice messaging system.
A calling group cannot be a sender. A calling group member can be a
sender for Individual Coverage (Primary or Secondary) or Group
Coverage. Calls to the calling group extension number are sent only to
the calling group member’s Individual Coverage receivers and not to the
Group Coverage receivers. Calls to the calling group member’s individual
extension are sent to both Individual and Group Coverage receivers.
CTI Link
When an MLX extension is programmed as a CTI link (Release 5.0 and
later systems only), it is removed from membership in calling groups.
If another calling group is programmed as the overflow receiver for a
calling group, and overflow call can arrive at a personal line button at the
extension of an overflow calling group member before it is delivered to
any SA button in the overflow calling group.
Digital Data Calls
Lines intended for data calls should not be mixed in the same calling
group with lines intended for voice calls.
Video systems can connect using only 1B data connections (providing the
video application supports 1B data) when receiving a call through a
calling group. A calling group dispenses only one call to each calling
group member.
Direct Station
Selector
The DSS button’s LED for a calling group extension number indicates the
status of calls in the calling group queue. In releases prior to 5.0, the LED
is on when calls are at or above the programmed threshold and off when
the number is below the threshold.