MERLIN LEGEND Communications System Release 5.0
Feature Reference
555-650-110
Issue 1
June 1997
Features
Page 275
Forward and Follow Me
Feature Interactions
2
2
Account Code Entry
You cannot enter account codes for calls forwarded to outside numbers.
Account codes are not necessary for calls forwarded to extensions.
Telephones with Forced Account Code Entry assigned can forward calls
only to extensions and not to outside telephone numbers. If Forced
Account Code Entry is activated at an extension, the extension cannot
use Remote Call Forwarding to program an outside number. If the
extension already has Remote Call Forwarding on with an outside
number programmed when Forced Account Code Entry is activated, then
Remote Call Forwarding is overridden and calls ring only at the extension.
Allowed/
Disallowed Lists
and Calling
Restrictions
A user with an outward- or toll-restricted telephone cannot forward calls to
an outside number unless the number is on an Allowed List assigned to
the restricted extension. No error tone sounds when a user with a
restricted telephone uses Remote Call Forward. However, when a call
eligible for forwarding is received, the system checks restrictions and
denies the forward if the outside telephone number is not on an Allowed
List (or is on a Disallowed List) assigned to the restricted extension.
Auto Answer All
An answering device connected to an analog multiline telephone can
answer forwarded calls when Auto Answer All is turned on.
Auto Dial
When a call is forwarded to a multiline telephone that has an Auto Dial
button programmed for the forwarding telephone, the green LED next to
the Auto Dial button does not flash.
Automatic Route
Selection
To have ARS select the facility on which to forward calls to an outside
telephone number, enter the ARS code before the telephone number.
The Facility Restriction Level (FRL) for the call is that of the extension
from which calls are being forwarded.
Barge-In
When a forwarded call is answered at the destination extension, Barge-In
can be used to join the call only by dialing the extension number for the
destination (not the number for the originating extension). Barge-In
cannot be used to join a call forwarded to an outside telephone number.
Callback
If a user queues a call and then uses Forward, Remote Call Forward, or
Follow Me, the call does not ring back at the destination extension or
telephone number; the callback call returns only to the forwarding
telephone.
If a forwarding extension is busy when a user calls, the user can queue
the call for callback. Callback is completed when the forwarding extension
is no longer busy. If the forwarding extension and the forwarded-to
extension are available, the call rings at both extensions. If the
forwarded-to extension is not available, the call rings at the forwarding
extension only.
