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Often-Used Features
Camp-On
To program:
See
Programming Buttons & Settings
, p. 22.
Use this feature to hold a call at a busy extension; the call rings when the extension
is available.
To camp on a busy extension so the call will ring at the extension when available:
Turn the phone on and press the programmed
Camp-On
button,
OR
Press
#
or the programmed
Feature
button and dial
57
.
Note:
Do not use Camp-On if your system is equipped with a voice mail system.
Coverage
To program:
See
Programming Buttons & Settings
Coverage allows calls to your extension to ring elsewhere, so that they can be handled by someone else.
If your system has voice mail, your calls can also be covered that way. There are three types of coverage:
•
Primary Coverage.
If your calls are covered this way, they ring immediately at the covering phone.
•
Secondary Coverage.
The covering phone rings after a delay of 2 rings, giving you a
chance to answer first.
•
Group Coverage.
Calls for a group of people (coverage group) may be covered by one or
more people. Your system manager can tell you how this works at your office.
Covering phones are programmed with
Cover
buttons used to answer calls for others. Delay Ring
on the covering phone can add a longer delay before your calls ring there. If line buttons on your
phone are set to No Ring, however, calls on those lines are not covered. (See
To control coverage inside calls, use these
programmable settings: Coverage Inside On
allows all your inside calls to ring elsewhere;
Coverage Inside Off turns inside coverage off.
You can also use programmed buttons for these
Coverage features:
• Use a
Coverage VMS
button to prevent or
allow coverage of your outside calls by a
voice mail system. These calls may still be
covered by a person at another extension.
• Use a
Coverage Off
button to turn off or
on all coverage of your calls.
Direct Voice Mail
To program:
See
Programming Buttons & Settings
Direct Voice Mail allows an inside caller to call directly or transfer a call directly to another user’s
voice mail. You can also use the feature
after you have dialed the extension; just do Step 1 below.
To call directly to another user’s voice mail or transfer a call directly to another user’s voice mail:
1. Turn the phone on and press the programmed
Direct Voice Mail
button,
OR
Turn the phone on, press
#
or the programmed
Feature
button, and dial
56
.
2. Dial the extension whose voice mail you want to call or transfer to; you can use a programmed
Auto Dial
Note:
If you are transferring a call to an extension that does not have voice mail, you hear an error
tone, and the call returns to you after an interval.
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