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Page 14 - Busy or Unanswered
INDeX 20AT Telephone User's Guide
38DHB0002UKDU - Issue 1 February 2000
Busy or Unanswered
If Busy or Unanswered
Your phone provides several methods for contacting an
extension that is busy, not answering or set to no calls.
These option work for normal, page and diverted calls.
– Leave a Message:
Lights the lamp of the extension called. That extension
also stores (and displays if a display phone) your
number as a message to reply.
– Callback:
Rings your phone when the extension called becomes
free or is next used.
– Camp On:
Flashes the lamp on the extension called to notify them
that you are waiting. It also stops other calls interrupting
you.
Leaving a Message
The system can store your extension number as a
message for another extension to call you. If that extension
has a message lamp, the system also lights the lamp
(supported on all INDeX 20 Series phones plus some
standard telephones). If your call was diverted, the
message goes to the extension from which you were
diverted.
To leave a message:
1. Dial 1.
2. The system ends your call (unless the extension called
has already reached its limit of five stored messages).
3. Replace the handset.
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