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Logicube ZXi-

10G™ User’s Manual

6: Updating/Loading/Re-loading Software

6.0 Updating/Loading/Re-loading Software

–

Introduction

The latest ZXi-10G software, manual, and readme file (which contains the software release notes) can
always be found on the ZXi-10G support page at

https://www.logicube.com/knowledgebase/zxi-10g

The ZXi-10G software release may contain both a software and firmware update. This chapter details
how to update/reinstall the software and firmware.

6.1 Requirements

A System Restore is required for all ZXi-10G units that currently have a
software version below v2.0 (v1.0 through v1.0u2).
To check the currently installed software version, go to the
STATISTICS screen and in the ABOUT ZXi-

10G tab, look for “Version”.

Proceed to

Section 6.2

for the System Restore (if the current software

is below v2.0).
Proceed to

Section 6.3

for updating/reinstalling the software (if the

current software is v2.0 and above).

To perform the software update/reinstall, one of the following is required:

•

The ZXi-

10G connected to a network with Internet access (for updating “FROM NETWORK”), or

•

The ZXi-10G with your own USB flash drive. The USB flash drive must be formatted FAT32 or
NTFS (for

updating “FROM USB DRIVE”)

6.2 System Restore

If the current software on the ZXi-10G is below v2.0, a system restore is required.
To check the currently installed software version, go to the

Statistics

screen and in the

About ZXi-10G

tab, look for

Version

Содержание ZXi-10G

Страница 1: ...Logicube ZXi 10G User Manual I ZXi 10G User s Manual Logicube Inc Chatsworth CA 91311 USA Phone 818 700 8488 Fax 818 700 8466 Version 2 0a Date 01 27 2022 MAN ZXi 10G...

Страница 2: ...R EITHER UNDER WARRANTY OR ON A TIME AND MATERIALS BASIS Warranty DISCLAIMER IMPORTANT PLEASE READ THE TERMS OF THIS AGREEMENT CAREFULLY BY INSTALLING OR USING LOGICUBE PRODUCTS YOU AGREE TO BE BOUND...

Страница 3: ...USIVE REMEDY FOR DEFECTIVE PRODUCTS IF A PRODUCT IS HAS BECOME OBSOLETE OR IS NO LONGER SUPPORTED BY LOGICUBE THE PRODUCT MAY BE REPLACED WITH AN EQUIVALENT OR SUCCESSOR PRODUCT AT LOGICUBE S DISCRETI...

Страница 4: ...N UNION RESTRICTION OF THE USE OF CERTAIN HAZ7ARDOUS SUBSTANCES IN ELECTRONIC EQUIPMENT ROHS DIRECTIVE 2002 95 EC THE ROHS DIRECTIVE PROHIBITS THE SALE OF CERTAIN ELECTRONIC EQUIPMENT CONTAINING SOME...

Страница 5: ...2 2 CONNECTING VARIOUS DRIVE TYPES 7 2 3 DRIVE BAY LEDS 8 2 4 THE USER INTERFACE 8 2 5 TOUCH SCREEN 9 2 6 OPERATING SYSTEM AND ZXI 10G APPLICATION SOFTWARE 9 3 QUICK START 10 3 0 QUICK START GUIDE 10...

Страница 6: ...SETTINGS 32 4 3 1 Job Info 32 4 3 2 HPA DCO 33 4 3 3 Error Handling 33 4 3 4 Hash Verification Method 34 4 3 5 File Image Method Settings 34 4 3 6 Clone Method Settings 35 4 4 TARGET IMAGE FILE 35 4...

Страница 7: ...any Keys 64 5 9 2 2 User Account Passwords 65 5 9 3 Language Time Zone 66 5 9 3 1 Language 66 5 9 3 2 Time Zone 66 5 9 4 Bay Roles 67 5 10 NETWORK SETTINGS 67 5 10 1 Interfaces 67 5 10 1 1 Configurin...

Страница 8: ...CONFIGURATION NETWORKING ZEROCONF 86 8 OPTIONS 87 8 0 HARDWARE AND SOFTWARE OPTIONS INTRODUCTION 87 8 1 4 PORT DRIVE EXPANSION KIT 87 8 1 1 Attaching the Removable ZXi 10G Drive Station 87 8 2 PCIE E...

Страница 9: ...evice The ZXi 10G efficiently performs hard drive duplication and wiping tasks including PC deployments OS upgrades content application distribution and data backup tasks 1 1 Features High speed cloni...

Страница 10: ...feature Choose from Secure Erase DoD wipe and custom pass settings Complies with NIST 800 88 guidelines User selectable option to verify wipe pass value during the wipe process Hash verification SHA1...

Страница 11: ...affect the achieved speed 1 2 In the Box The complete ZXi 10G system includes the following The Logicube ZXi 10G unit Power cable 6 SAS SATA 5 data power cables 3 Cat 7 network cables CD ROM with user...

Страница 12: ...hen in use place it on a flat surface Keep the unit dry If the ZXi 10G needs to be cleaned use a lightly damp lint free cloth Avoid using soap or other cleaning agents particularly those containing bl...

Страница 13: ...0 Overview of the ZXi 10G Special Icons Throughout this manual two icons can be seen Please pay close attention when any of these two icons are found These icons highlight additional information or im...

Страница 14: ...er supply switch located near to the power connector in the back of the ZXi 10G to the ON position Press and release the power button on the front of the ZXi 10G The ZXi 10G will turn on and start the...

Страница 15: ...on menu on the left and select the Options tab To purchase the SAS option contact our sales team at sales logicube com Cables and adapters are available for the following drive types SAS SATA USB Thun...

Страница 16: ...t detecting a connection and is not supplying power to that bay ON Solid The ZXi 10G is detecting a connection drive or adapter and is supplying power to that bay Yellow Amber LED OFF There is no acti...

Страница 17: ...options and settings H Start icon 2 5 Touch Screen The ZXi 10G features a 7 color LCD capacitive touch screen that allows the user to quickly input commands The screen is bright and easy to read 2 6...

Страница 18: ...Support for SAS Serial Attached SCSI drives Verify functionality To find out if these options are enabled on ZXi 10G tap the Statistics icon from the navigation menu then select the Options tab For mo...

Страница 19: ...he drive is locked the contents of the drive are not accessible Locked drives cannot be cloned as Master or Target hashed or wiped without first being unlocked To temporarily unlock the drive go to th...

Страница 20: ...on to the right of the drive to display information about the drive 4 Tap or click the down arrow located to the right of the screen to scroll down to the second page of information 5 Locate the line...

Страница 21: ...re Target drives by using additional cloning tasks Any drive bay can be configured as a Master Target or both Master and Target Details on how to change the bay roles can be found in Section 5 9 4 The...

Страница 22: ...icon For Drive to Image the ZXi 10G must be used to format drives If the Target drive is not formatted by the ZXi 10G the Format icon will appear in the Format column Tap the Format icon to format th...

Страница 23: ...the left side 2 Tap the Target icon and select the drive s to be hashed then tap the OK icon 3 Tap the Settings icon to choose the different settings Details for every setting can be found in Section...

Страница 24: ...e hard drive manufacturer for Secure Erase specifications for each model type of hard drive Secure erase will not work on drives connected through the USB Thunderbolt or PCIe expansion ports Wipe Patt...

Страница 25: ...However the ports will not be available until the entire task is finished 3 Tap the Settings icon and choose the type of wipe to be performed Secure Erase and or Wipe Patterns If Wipe Patterns is sel...

Страница 26: ...being used or assigned for other tasks 3 5 Task Macros This operation allows up to five 5 macros that can be set Each macro can run up to nine 9 tasks sequentially one after another For example a mac...

Страница 27: ...macro The following window will appear Tap Operation 1 to set the first operation in the macro The following screen will appear allowing the user to choose the task Choose a task then tap the OK icon...

Страница 28: ...ly completely Example Setting up a Macro for a Wipe to Secure Erase then perform a Drive to Drive Clone To set a macro to perform a Wipe using Secure Erase on T1 immediately followed by performing a D...

Страница 29: ...run the Wipe 1 task first then Clone 1 3 6 Logs Audit logs of all clone hash and wipe operations are stored and saved on the ZXi 10G Logs can be viewed directly on the ZXi 10G or from a computer s br...

Страница 30: ...lect the log file to view by tapping the name of the log file This will highlight the log file chosen 3 The log files will be exported to a USB flash drive The USB flash drive will need to be connecte...

Страница 31: ...the upper right corner of the screen The browser s print menu will appear and the log file can be printed to an available printer configured on the computer 3 6 2 Viewing and Downloading Log Files fro...

Страница 32: ...ms Settings More information about the log file deletion password can be found in Section 5 9 2 3 6 4 Accessing the Logs Over a Network The log files can also be accessed through a network on a comput...

Страница 33: ...lows for some customization on how the information can be viewed 3 7 Statistics This will display the following tabs About Adv Drive Statistics I O Ports Options Network Interface Stats Debug Logs and...

Страница 34: ...s Help Contains a QR code linking to the user s manual 3 8 Manage Repositories Repositories can be added to the ZXi 10G in this operation Repositories can be drives connected to the Target ports of th...

Страница 35: ...s hostname and NTP server list HTTPS View select upload or generate HTTPS certificates for secure remote access 3 11 Software Updates New and improved software will be released from time to time Ther...

Страница 36: ...ave the same number of sectors or Logical Block Addresses LBAs or a larger number of sectors or LBAs than the Master If the Master drive is larger in capacity than any Target drive it is still possibl...

Страница 37: ...n be cloned using any of the cloning methods Depending on the Operating System and cloning method used there may be limitations to cloning the drive 4 0 2 BIOS UEFI Partitioning Schemes and Sector Siz...

Страница 38: ...Clever Copy method For Windows all System Restore Recovery and OEM partitions should not be expanded The Target drives should be the same capacity or larger If the Target drive is smaller in capacity...

Страница 39: ...o Drive Restores a ZXi 10G created image file to one or more drives Drive to Image Creates an image file from the Master drive The image file can be written to a drive or a network repository 4 2 Mast...

Страница 40: ...able in the following modes Section 4 3 6 o Drive to Drive o Image to Drive 4 3 1 Job Info Job Info is available in all cloning modes and allows users to enter information about the job Job Info is no...

Страница 41: ...ADDRESS command as specified by the ATA ATAPI Command Set This is the maximum LBA that is accessible by read commands and write commands that return command completion without error 4 3 3 Error Handl...

Страница 42: ...following modes o Drive to Drive o Drive to Image SHA 256 Uses the SHA 256 algorithm to hash the Master This is available when using the following modes o Drive to Drive o Drive to Image MD5 Uses the...

Страница 43: ...Target drives may need to be initialized through the computer s RAID controller before being cloned to Clever If clever is selected or used the following settings are available Partition Resize This...

Страница 44: ...re Info icon displays more information on the drive The drive details window will appear showing information about the drive If DRIVE TO IMAGE was chosen as the mode the following screen will appear T...

Страница 45: ...ng Operation Once all the settings and options have been selected or set tap the Start icon to begin the Cloning operation A confirmation screen will appear Tap the Yes icon to continue A progress bar...

Страница 46: ...ted 2 CLONE There are three cloning modes available Drives can be cloned using Mirror bit for bit copy or Clever copies only data areas skips blank sectors and partitions can be resized Drive to Drive...

Страница 47: ...wipe format task that has been performed on the ZXi 10G 7 STATISTICS This will display tabs that include About This screen will show information about the unit including the current software installed...

Страница 48: ...SB flash drive Two tabs are available Software Updates This is the screen where users can check for new software and update or reload the software Firmware Update Firmware for the unit if available ca...

Страница 49: ...ed in order from left to right In depth details on the different screens found in the Clone operation can be found in Chapter 4 Cloning 5 3 Hash This type of operation can be performed to any drive co...

Страница 50: ...cted hash value if desired Setting the expected hash value instructs the unit to hash the drive then verify the hash with the expected value set Each hash task is Logical Block Address LBA based and w...

Страница 51: ...it will hash the selected drive and verify the calculated hash with the value entered edited To set the expected value tap the edit icon The on screen keyboard will appear and the expected hash value...

Страница 52: ...perform a secure erase based on the drive manufacturer s specifications for the secure erase command Secure erase will not work on drives connected through the USB or Thunderbolt ports including NVMe...

Страница 53: ...at methods are available Secure Erase Wipe Patterns and Format Each of the settings will be performed sequentially For example if Secure Erase is set to ON a Wipe Pattern mode is specified and Format...

Страница 54: ...er to set a specific wipe pattern or patterns to use for wiping the drive The number of passes is customizable up to 7 passes along with the type of data written for each pass In addition a 7 pass DoD...

Страница 55: ...t to 100 which will wipe all Logical Block Addresses LBAs and will wipe the entire drive 100 The LBA count can be adjusted by tapping the edit icon 5 4 2 2 4 PASSES This Wipe Setting will change depen...

Страница 56: ...d o PARTIAL Will take pseudorandom locations on the drive and verify the value that was written to those locations When set Partial verification will be used for drives over 16GB in capacity If a driv...

Страница 57: ...een Each task or operation must be set up before setting up the macro For example to set up a Task Macro that will perform a wipe then clone users must first set up both the wipe and clone tasks Once...

Страница 58: ...task to be run is the Drive to Drive Imaging task select Clone 1 then tap OK 7 The screen should now show Wipe 1 Clone 1 as the Tasks for Macro 1 8 Tap the Start icon to begin the macro The macro wil...

Страница 59: ...how to export the log files See Section 3 6 2 for instructions on how to delete the log files See Section 3 6 3 for instructions on how to access the logs over a network 5 7 Statistics This screen sh...

Страница 60: ...n taken directly from what the drive is reporting Navigate between drives by using the left and right scroll arrows The up and down scroll arrows scroll through the different information The informati...

Страница 61: ...e unit To purchase an option please contact Logicube Sales sales logicube com If an option has been purchased but is not showing as installed please contact Logicube Technical Support support logicube...

Страница 62: ...ill be exported to a USB flash drive The USB flash drive will need to be connected to one of the USB ports located in the rear panel of the ZXi 10G The specific USB port is dependent on the I O ports...

Страница 63: ...can the QR code from a mobile phone or tablet that has internet access To access the Help tab in the System Settings screen tap the right navigation arrow below the ZXi 10G logo located on the top rig...

Страница 64: ...dministrator to ensure proper configuration for sharing 5 8 1 Add Remove A list of repositories will be shown The user has the option of adding or deleting a repository This will include all drives at...

Страница 65: ...Logicube ZXi 10G User s Manual 57 Tap Drive to select network share to set as a repository Tap the OK icon when finished OPTIONAL Tap Network Source to specify which network interface to use By defau...

Страница 66: ...ap OK when finished 5 8 1 2 Editing or Deleting Removing a Repository To edit a repository tap the edit icon To delete a repository tap the delete icon A confirmation screen will appear Tap Yes to per...

Страница 67: ...ow should appear 3 Tap Network Settings and input the Portal IP address or hostname Username and Password Tap the OK icon when finished 4 Optional Tap Role and input the role for this repository 5 Tap...

Страница 68: ...hlight and save over the INITIAL DB profile This is the default profile of the unit and is used to reset the unit to the factory default settings This screen shows all user profiles The following sele...

Страница 69: ...the New icon 4 Type a name for this profile For example ImageToDrive and tap the OK icon The profile name should appear on the screen 5 Tap the newly saved profile and tap Save A confirmation screen...

Страница 70: ...ct key or password Different types of operations can still be started For example if the Config Lock key is set and the IMAGE task is configured for Drive to Drive cloning the user will be unable to c...

Страница 71: ...1 Config Lock Notes A shortcut and indicator to the config lock can always be seen on the top right of the screen next to the logo or While in a locked state the following operations will be affected...

Страница 72: ...are forgotten the INITIAL DB profile will need to be loaded using the Command Line Interface CLI See Section 7 2 for more information on how to connect using the CLI This method will only work if the...

Страница 73: ...s unit comes with the following built in user accounts logicube it iscsi All user account passwords can be changed on this screen To change the password for either account tap either the LOGICUBE IT o...

Страница 74: ...he selection is made the screen or the computer s Internet browser will automatically refresh and display the selected language The Custom button is reserved for future language releases 5 9 3 2 Time...

Страница 75: ...Settings The Network Settings screen has the following tabs Interfaces HTTP Proxy Network Configurations and HTTPS 5 10 1 Interfaces The Interfaces tab displays the network interface information MAC...

Страница 76: ...ps below outline how to configure the unit with a static IP address 1 From the Interfaces tab select the network interface to edit LAN1 LAN2 or LAN3 then tap Edit Configuration The Edit Network Interf...

Страница 77: ...dministrator to find out what value to set this to 5 10 1 3 Enabling Disabling Network Services Network Services are enabled by default To enable or disable specific network services go to the Network...

Страница 78: ...unit through a web browser over the network Please contact your Network or Systems Administrator before changing any of these services 5 10 2 HTTP Proxy If the network the unit is connected to uses a...

Страница 79: ...se read the ZXi 10G Software readme file located on the ZXi 10G Support page on the Logicube website at https www logicube com knowledgebase zxi 10g In depth information on updating the ZXi 10G softwa...

Страница 80: ...the currently installed software version go to the STATISTICS screen and in the ABOUT ZXi 10G tab look for Version Proceed to Section 6 2 for the System Restore if the current software is below v2 0...

Страница 81: ...les may be backed up by following the steps in this section 6 2 1 1 Requirements for backing up the log files The ZXi 10G connected to a network A computer with a Secure FTP SFTP client E g FileZilla...

Страница 82: ...site to var log ong_audit then press the Enter key 5 On the left window pane change the Local site to where you want to download the files In the example below it will be downloaded to C Downloads 6...

Страница 83: ...d img files properly 1 Go to http updates logicube com ZXi 10G recovery Look for the following two files The ZXi 10G image file a file with a img extension win32diskimager v1 0 0 binary zip An open so...

Страница 84: ...flash drive or use another USB flash drive for this procedure 5 In the win32diskimager v1 0 0 binary folder where the software was extracted run the file Win32DiskImager exe The Win32 Disk Imager win...

Страница 85: ...the USB flash drive that was connected during step 3 then click the Write icon 10 A confirmation screen will appear Make sure that the Target Device is set to the correct drive letter If it is the cor...

Страница 86: ...he USB flash drive from the computer 6 2 4 Using the System Restore USB Flash Drive 1 Turn the ZXi 10G OFF and disconnect all drives and any drive adapters connected to all ports 2 Connect a wired USB...

Страница 87: ...a boot menu appears 5 When the boot menu appears it should show the USB flash drive with the Restore software Select to boot from the USB Restore software 6 The System Restore will load When the Syst...

Страница 88: ...f 11 A confirmation screen will appear Tap Yes 12 The ZXi 10G should gracefully shut down and will turn itself off The System Restore process should now be complete Disconnect the USB keyboard and USB...

Страница 89: ...ftware Updates on the left side 3 Select From Network The ZXi 10G will check for software on Logicube s server After a few seconds one of the following messages will appear NEWER VERSION AVAILABLE Thi...

Страница 90: ...ve that has the extracted software from step 2 to the U1 port the leftmost USB port on the front 4 From the main menu on the ZXi 10G tap click Software Updates on the left side 5 Select From USB Drive...

Страница 91: ...message will appear FIRMWARE UPDATE COULD TAKE UP TO A FEW MINUTES TO COMPLETE PLEASE DO NOT INTERRUPT POWER DURING THIS TIME ON COMPLETION THE UNIT WILL AUTO RESTART AND CONFIRM THE UPDATE Tap OK to...

Страница 92: ...tion BROWSER COMPATIBILITY Chrome Firefox or the new Chromium based Edge browser are recommended Other browsers may not display the Graphical User Interface GUI properly 7 1 Web Interface Using a web...

Страница 93: ...to any of the network ports in the back of the unit 2 Turn the unit on and allow it to boot up completely 3 Open the SSH client and select an SSH connection 4 Connect to the unit either by IP address...

Страница 94: ...e a usable computer network based on the Internet Protocol Suite TCP IP For example when the unit is connected connected through a network cable directly to a Windows based computer that is DHCP enabl...

Страница 95: ...Drive Expansions are installed bays T6 and T7 will be able to detect and use SAS drives If the SAS option is not installed and the Drive Expansions are installed bays T6 and T7 will only be able to de...

Страница 96: ...ion Module is a hardware option that provides support for up to 8 M 2 NVMe SSDs on the ZXi 10G Up to two modules can be connected to the ZXi 10G supporting a total of up to 16 M 2 NVMe SSDs This expan...

Страница 97: ...0G on 8 3 Hash Verification Option This option when activated allows the ZXi 10G to verify a clone s hash in one task during the cloning task and works with both Mirror or Clever When this option is p...

Страница 98: ...the ZXi 10G the following are required The ZXi 10G connected to a network or directly to the computer to be cloned imaged The computer to be cloned imaged with a wired connection to the same network...

Страница 99: ...flash drive that is at least 1 GB in capacity to the computer where the software was downloaded It is recommended that all other USB drives are unplugged The contents of the USB flash drive will be o...

Страница 100: ...downloaded in step 2 select the USB Boot Client img file and click the Open icon 8 The Image file should now be seen in the Win32 Disk Imager screen under Image File 9 Under Device select the drive le...

Страница 101: ...12 When it is finished a prompt should appear stating Write Successful Click the OK button to continue Close the Win32 Disk Imager window The USB flash drive is now ready to be used 9 3 Allowing driv...

Страница 102: ...cfg 4 Right click the iscsi live cfg file and choose Open with 5 Open the file using a text editor like Notepad or Wordpad If Windows asks how the file should be opened select Notepad or Wordpad 6 No...

Страница 103: ...be used Some laptops also have docks that have an Ethernet adapter that may work 1 Some changes to the computer s BIOS or UEFI may be required to use the USB Boot Client Boot into the computer s BIOS...

Страница 104: ...ter a few seconds If not select iSCSI Target 64 bit The default 64 bit should work with most computers If it does not work use the connected keyboard s DOWN arrow to select iSCSI Target 32 bit to boot...

Страница 105: ...depending on network performance 9 5 Using the USB Boot Client Over Different Subnets The USB Boot Client and the ZXi 10G can work over different subnets if both subnets can see each other on the net...

Страница 106: ...T to connect to the remote device Please note that the screen may stay on the Connecting screen for up to 60 seconds or longer depending on network speeds 7 Once connected you will see a CONNECTED scr...

Страница 107: ...oth Mirror mode and Clever Clone mode Q Can the ZXi 10G clone a Hierarchical File System HFS or the new Apple File System APFS A Yes ZXi 10G can clone HFS or APFS using Mirror mode Q How does the ZXi...

Страница 108: ...log files can be customized using XML editors The log files are stored on the internal hard drive within ZXi 10G and are accessible by pressing the log file icon from the left side navigation bar on...

Страница 109: ...nguage 66 Laptop Cloning 89 Logs 21 Manage Repositories Network 55 Master 31 Mirror Settings 35 Mode Imaging Mode 31 network connection 84 Overview 5 Passwords 61 Profiles 60 Proxy Settings 70 Quick S...

Страница 110: ...http www sleuthkit org sleuthkit libewf 20210426 1 GPL v2 https github com libyal libewf exfat 1 3 0 2 GPL v2 http opensource samsung com modified PDFJS 1 0 907 Apache License v2 0 https github com mo...

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