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User’s Manual of Smart Box 9070 - Revision 1.0
Chapter 5
Troubleshooting
There are no user serviceable components inside the Smart Box 9070. Service should be performed only by Logic
Controls or qualified personnel certified by Logic Controls. The following guide lines will help in identifying the source
of a problem.
Problem
Suggestions
The monitor does not respond after
you turn on the system.
Check that the monitor’s Power Switch is on.
Turn off the power and check the monitor’s power cord and signal cable for proper connection.
Characters on the screen are dim.
Refer to the About Touchmonitor Adjustments section to adjust the brightness.
The screen is blank.
During operation, the monitor screen may automatically turn off as a result of the Power Saving
feature. Press any key to see if the screen reappears.
Refer to the About Touchmonitor Adjustments section to adjust the brightness.
Screen flashes when initialized.
Turn the monitor off then turn it on again.
“Out of Range” display.
Check to see if the resolution of your computer is higher than that of the LCD display.
Reconfigure the resolution of your computer to make it less than or equal to 1024x768. See Appendix
A for more information on resolution.
Touch doesn’t work.
Make sure the USB cable is securely attached.
