Service Manual
25
3
Troubleshooting
(continued)
Table 3E
Troubleshooting Chart - Fault Messages Displayed on Water Heater Interface
FAULT
DESCRIPTION
CORRECTIVE ACTION
Gas Pressure SW
(will require a manual
reset once the condition
has been corrected.
Press the RESET button
on the SMART SYSTEM
display to reset.)
Either the manual reset low gas pressure
switch or the manual reset high gas pressure
switch tripped.
• Reset the pressure switches.
• Measure the supply gas pressure to determine cause
of failure. Natural gas pressures should be between
4 - 14 inches w.c.
• Refer to Section 7 - Gas Connections of the Armor
Water Heater Installation and Operation Manual for
detailed information concerning the gas supply.
• Correct the supply gas pressure if necessary.
• Check for a loose or misplaced jumper if pressure
switches are not installed.
Flow Switch
(will require a manual
reset once condition has
been corrected. Press
the RESET button on
the SMART SYSTEM
display to reset.)
The flow switch is not making.
• Check water heater pump operation on a call for heat.
• Check for closed valves or obstructions in the water
heater piping.
• Verify system is full of water and all air has been
purged from the system.
• Check for loose or misplaced jumpers if flow switch is
not installed.
Blown fuse.
• Replace fuse F2 on the control board, see page 21 of
this manual.
Blocked Drain SW
(will require a manual
reset once condition has
been corrected. Press
the RESET button on
the SMART SYSTEM
display to reset.)
The blocked drain switch has detected
excessive condensate build up inside the
unit.
• Check condensate tube from unit to floor drain for
proper installation and obstructions.
• Inspect condensate trap for blockage. Clean if
necessary.
• Check for loose wiring connection at wire harness
plug.
• Bad blocked drain switch. Replace switch.
Flame
Sequence
(will require a manual
reset once the condition
has been corrected.
Press the RESET button
on the SMART SYSTEM
display to reset.)
The flame detector circuit is seeing a flame
signal while no flame is present.
• Check supply voltage for proper polarity.
• Check external wiring for voltage feedback.
• Check the flame rod and make sure it is clean.
• Check the internal wiring for bad connections.
• Replace main control board.
GV/Relay
Fail
(will require a manual
reset once the condition
has been corrected.
Press the RESET button
on the SMART SYSTEM
display to reset.)
The main control board did not detect the gas
valve.
• Check wiring harness connection at the gas valve and
at the main control board.
• Replace the gas valve wire harness.
• Replace the gas valve.
• Replace the main control board.
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