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181
Gocator 1100 & 1300 Series
Review the guidance in this chapter if you are experiencing difficulty with a Gocator sensor system. If the
Policy (page 244) for further assistance.
Mechanical/Environmental
The sensor is warm.
• It is normal for a sensor to be warm when powered on. A Gocator sensor is typically 15
o
C warmer than the
ambient temperature.
Connection
Whenattemptingtoconnecttothesensorwithawebbrowser,thesensorisnotfound(pagedoesnot
load).
• Verify that the sensor is powered on and connected to the client computer network. The Power Indicator LED
should illuminate when the sensor is powered.
• Check that the client computer’s network settings are properly configured.
• Ensure that the latest version of Flash is loaded on the client computer.
• Use the LMI Discovery tool to verify that the sensor has the correct network settings. Refer to Sensor Recovery
Tool (page 180) for more information.
Whenattemptingtologin,thepasswordisnotaccepted.
• Refer to Sensor Recovery Tool (page 180) for steps to reset the password.
Laser Ranging
WhentheStartbuttonortheSnapshotbuttonispressed,thesensordoesnotemitlaserlight.
• Ensure that the sticker covering the laser emitter window (normally affixed to new sensors) has been removed.
• The laser safety input signal may not be correctly applied. Refer to Specifications (page 183) for more
information.
• The exposure setting may be too low. Refer to Exposure (page 72) for more information on configuring
exposure time.
• Use the Snapshot button instead of the Start button to capture a laser range measurement. If the laser flashes
when you use the Snapshot button, but not when you use the Start button, then the problem could be related
to triggering. Review the Trigger (page 117) for information on configuring the trigger source.
Thesensoremitslaserlight,buttheRangeIndicatorLEDdoesnotilluminateand/orpointsarenot
displayed in the Data Viewer.
• Verify that the measurement target is within the sensor’s field of view and measurement range. Refer to
Specifications (page 183) to review the measurement specifications for your sensor model.
• Check that the exposure time is set to a reasonable level. Refer to Exposure (page 72) for more information
on configuring exposure time.
Troubleshooting
Содержание Gocator 1100 Series
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