LMI Technologies chroma+scan 24 0 Series, Руководство пользователя

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Section 7
7 Warranty
7.1 Warranty policies
The sensor is warranted for a predetermined number of years from the date of purchase
from LMI Technologies Inc. This warranty period is defined by your business agreement
in place with LMI Technologies. For exact warranty periods by product, please contact
your Business Development Manager. Products that are found to be non-conforming
during their warranty period are to be returned to LMI Technologies Inc. The sensor
must be properly handled, installed and maintained, as described in Section 2: Proper
Handling and Precautions. LMI will void the warranty of the sensor if the sensor has
been improperly installed or mishandled.
The shipper is responsible for covering all duties and freight for returning the sensor to
LMI. It is at LMI’s discretion to repair or replace sensors that are returned for warranty
work. LMI Technologies Inc. warranty covers parts, labor and the return shipping
charges. If the warranty stickers on the sensors are removed or appear to be tampered
with, LMI will void the warranty of the sensor.
7.2 Return policy
Before returning the product for repair (warranty or non-warranty) a Return Material
Authorization (RMA) number must be obtained from LMI. Please call LMI to obtain this
RMA number. Carefully package the sensor in its original shipping materials (or
equivalent) and ship the sensor prepaid to your designated LMI location. Please insure
that the RMA number is clearly written on the outside of the package. With the sensors,
include the address you wish this shipment returned to, the name, email and telephone
number of a technical contact should we need to discuss this repair, and details of the
nature of the malfunction. For non-warranty repairs, a purchase order for the repair
charges must accompany the returning sensor. LMI Technologies Inc. is not responsible
for damages to a sensor that is the result of improper packaging or damage during
transit by the courier.