21
Error Code
Sc
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Pol
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Diagnosis instructions
Cause code
Repair / Remedy instructions
E-S02 Low power /
vibration
X
1. Check that the tip is an original LM-
Instruments tip and that it is not worn beyond
the limit on the tip check card. (The efficiency
of the tip depends highly on the mechanical
design and material. Tips from other
manufacturers may provide significantly less
power than original tips.)
Check that the tip is firmly tightened with a
torque tip wrench. Check working mode setting
and test with foot control in max power
position.
C-005 Faulty tip/copy tip
Offer the customer a new tip according to the standard spare
part price list.
2. Replace the scaler handpiece with a
working handpiece. If the device provides
normal power with the working handpiece the
piezo elements of the handpiece are damaged
due to overheating or leakage.
The handpiece overheats if it is used in dry
mode or with insufficient water flow for more
than 2 min. (See user guide for details).
C-001 Faulty handpiece
Offer the customer a new handpiece according to the standard
spare part price list. If the Customer has not used the device in
dry mode or with low water flow, fill in a
Form indicating cause code C-001 and submit to LM fax +358
2 454 6444. Decision on replacement for overheating is made
case by case. After obtaining an RMA number from LM, return
the faulty handpiece with the RMA number to LM for
replacement.
3. Measure the control voltages from the
control circuit board to scaler electronic unit.
See repair instructions in Section 3.
C-003 Faulty electronic
unit
If the voltages from the control circuit board are OK, replace
the scaler electronic unit (spare part LM-15610221. See repair
instructions in
Fill in
and submit to LM fax +358 2 454 6444. After obtaining an
RMA number from LM, return the faulty electronic unit for
replacement.
4. If above actions do not solve the problem,
request authorization to return the device to
LM-Instruments for repair.
C-006 Unidentified
Reduced Power
Submit
to LM fax +358 2 454 6444. After obtaining an RMA number
from LM, return the entire device with accessories and the
RMA number to LM for repair.
E-S03 No light in
handpiece
X
1. Replace the handpiece with a working
handpiece. If the device works with the
C-001 Faulty Handpiece