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Symptom
Root cause
Action
Refer to
Audio signal
No audio is
present on
output
Other audio port
is switched to the
output
Check the crosspoint
settings of audio layer.
Source audio
volume is low or
muted
Check the audio settings of
the source.
Output port is
muted
Check the output port
properties.
Analog audio
volume is set very
low
Check the Analog audio
input port settings (volume).
HDMI output
signal contains
no audio
HDMI mode was
set to DVI
Check the properties of the
output port and set to HDMI
or Auto.
DVI EDID is
emulated
Check the EDID and select
and HDMI EDID to emulate.
RS-232 signal
Connected
serial device
does not
respond
Cable connection
problem
Check the connectors to fit
well; check the wiring of the
plugs.
RS-232 settings
are different
Check the port settings
of the transmitter and/
or the receiver and the
connected serial device(s).
Pay attention to Link and/or
Local ports.
RS-232 mode is
not right
Check the RS-232 mode
settings (pass, control or
command injection).
Network
No LAN
connection can
be established
Incorrect IP
address is set (fix
IP)
Use dynamic IP address by
enabling DHCP option.
Restore the factory default
settings (with fix IP).
IP address conflict
Check the IP address of the
other devices, too.
Miscellaneous
Front panels are
out of operation
Front panel
buttons are locked Unlock the buttons.
Error messages
received always
Different protocol
is set
Check the port protocol
settings (
LW2 /
LW3) and
use the proper protocol
commands.
Page 98 / 106 Troubleshooting
Содержание HDMI-3D-OPT-TX210A
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