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Troubleshooting Guide

Symptom

Problem Isolation Steps

Resolution 

No sound from 
speaker

Verify

power on the 805iX preamp is on 
and LED on the power button is 
glowing blue.

If not lit, verify all connections are snug from the 
AC connection to the power supply, and from the 
power supply to the preamp. If all connections are 
secure, determine if the outlet is working or test 
with a known working power supply.

Verify

power LED in middle of Light-
speed Logo is glowing blue in 
center of ISR module.

If not lit, check that Cat 5 cable is properly 
connected to both ISR and 805iX preamp.

Check

if the “Sensor Short” LED on the 
rear of the amplifier is illumi-
nated.

If the "Sensor Short" is illuminated, check cable 
for a short and replace if necessary. If that does 
not correct the problem, try replacing 805iX pre-
amp or ISR.

Check

volume on 805iX preamp and 
amplifier.

Ensure 805iX controls are turned up to approxi-
mately 9 o’clock position on both A and B mic 
volumes. Slowly turn up amplifier volume.

Check

volume level adjustment on back 
of wireless microphone.

If using an microphone with volume control, vol-
ume level may need to be increased.

Verify

the channel A or B LED’s light on 
ISR sensor with wireless micro-
phone on.

If the LED’s do not light, try using a known good 
mic. If problem persists, troubleshoot ISR module. 
NOTE: Verify that the frequency of the micro-
phone  matches  the  frequency  group  of  the  805iX.                                                                           
G1=white/silver  in  color  mic  or  marked  with  “G1”.                             
G2=black in color mic and/or marked with”G2”.

Verify

the red channel A or B LED's on 
the 805iX preamp modulate with 
voice.

These lights should modulate indicating an audio 
signal is reaching the preamp. If these do not 
blink, try with a known good microphone.

Check

the audio cable connections 
between the 805iX and the am-
plifier.

There should be a cable running from the audio 
output on the 805iX to an audio input on the 
amplifier.

Check

the amplifier to ensure it is pow-
ered on and the right source is 
selected.

If the amplifier being used does not mix the audio 
together, it may be necessary to select the proper 
input source that the 805iX is plugged into to hear 
the microphone audio.

Verify

speakers are connected to ampli-
fier and operating properly.

Verify that sound from other input sources are be-
ing played through the speakers. If not, amplifier 
may be defective.

Static is heard 
from speaker

Check

that the battery(ies) being used 
in the microphones is charged 
and is the proper type.

Install the proper NiMH battery(ies) that is fully 
charged.

Check

if two microphones are being 
used that they are on different 
channels

If needed, change one microphone to the oppo-
site channel.

CAT 805iX 

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