AireLink
60 Installation and User Manual Rev. D
Technical Support
Page 131
13
TECHNICAL SUPPORT
Be sure to fill out the following checklist before calling your reseller on contacting LightPointe Technical
Support.
General Information
Your Installation
Application (Fast Ethernet or GbE)?
Distance?
How long has system been in operation?
How does the error show up?
Temporary/permanent error?
Is error observed for the first time?
How was the weather when error showed up?
Weather conditions (rain, fog, snowfall)
Outside temperature
Status of LEDs (on radio unit user panel)
Is the power LED on (green)?
Yes/No
Is the RF ON LED on (green)?
Yes/No
Is the RF SYNCH. LED on (green)?
Yes/no
Do you see the network link/activity LED ON?
Yes/No
Status in AireLink
Manager
AireLink
Manager connection ok?
Yes/No
What is the Link Status of the RF link?
Up/down
Is RSSI power value displayed?
Yes/No If yes, what is the reading in dBm?
What is the TX, RX and modem lock status?
Is temperature value displayed?
Yes/No If yes, what is the reading in
O
C?
Can you see the RMON counter status?
Yes/No If yes, do you see any CRC errors?
What type of system is installed?
Integrated antenna or 1 or 2 foot ext. antenna?
Model number
Serial number
Содержание AireLink 60
Страница 1: ...LightPointe AireLink 60 Installation and User Manual...
Страница 28: ...AireLink 60 Installation and User Manual Rev D Introduction Page 28...
Страница 40: ...AireLink 60 Installation and User Manual Rev D Surveying the Installation Site Page 40...
Страница 51: ...AireLink 60 Installation and User Manual Rev D Networking Power and Service Connections Page 51...
Страница 56: ...AireLink 60 Installation and User Manual Rev D Recommended Software Pre Configurations Page 56...
Страница 81: ...AireLink 60 Installation and User Manual Rev D System Installation Page 81...
Страница 112: ...AireLink 60 Installation and User Manual Rev D CLI Command Line Interface Page 112...
Страница 116: ...AireLink 60 Installation and User Manual Rev D Bluetooth AireLink Viewer Page 116...
Страница 121: ...AireLink 60 Installation and User Manual Rev D SNMP Page 121...
Страница 125: ...AireLink 60 Installation and User Manual Rev D Troubleshooting and Diagnostics Page 125...
Страница 129: ...AireLink 60 Installation and User Manual Rev D Advanced Troubleshooting Methods Page 129...
Страница 133: ...AireLink 60 Installation and User Manual Rev D Technical Support Page 133...