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48
TROUBLESHOOTING
Troubleshooting
Error Messages
The meter displays specific error messages
when it detects a problem with its internal
functions, the test strip, or the testing proce-
dure. However, the meter cannot detect all
problems. For those problems the meter can
detect, it may not produce an error message
every time the problem occurs.
When an error message appears, note the
error number, turn off the meter, and then
resolve the error by following the instruc-
tions in the
“What to Do”
column. If you
continue to get an error message after fol-
lowing the instructions, call the OneTouch
®
Customer Care Line at
1 800 663
–
5521
.
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