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206-4272

Troubleshooting

General Troubleshooting

(Some Quick and Easy Tips for Resolving Problems)

Installation

Symptom

Possible Cause(s)

Possible Solution(s)

Cannot direct enter

channel number.

(STB in Pass-through Mode) Installer

Menu item 028 CH. OVERIDE is set to

0, i.e., disabled (recommended setting).

If Installer Menu item 028 CH. OVERIDE is set to 0, only

channels that are active in the STB’s channel lineup can be

selected. Set CH. OVERIDE to 1 to allow access for direct

keypad entry to all channels.

(STB in FTG Mode) The channel entered

is not included in the FTG Channel Map.

Channel access is restricted to channels included in the FTG

Channel Map. If necessary, make changes to the FTG Channel

Map using the FTG File Manager.

Power

Symptom

Possible Cause(s)

Possible Solution(s)

No power.

See STB Quick Check flow chart on following page.

Picture Reception and Sound

Symptom

Possible Cause(s)

Possible Solution(s)

No picture.

Display panel is turned OFF.

•

Turn display panel ON.

•

Power failure?

Antenna/cable not connected.

Connect antenna/cable signal to STB.

Connections incorrect.

Check connections on STB, in particular, HDMI cabling.

MPI not connected.

If applicable, connect MPI cable to MPI device.

Encrypted program.

Try another channel.

Wrong tuning band.

Adjust Installer Menu settings.

Normal picture,

poor or no sound.

Audio muted.

Press MUTE or use Volume Up key to increase sound level.

Broadcast problem.

Try a different channel.

Erratic Operation

Symptom

Possible Cause(s)

Possible Solution(s)

Installer Menu setup.

Wrong Installer Menu settings.

Adjust Installer Menu settings as required.

Installer Remote (not supplied with STB)

Symptom

Possible Cause(s)

Possible Solution(s)

Remote doesn’t work.

Television/Display Control not connected

properly.

Use appropriate Television/Display Control cable (provided)

to connect the STB to the display panel. See “STB Cabling

Connections” information in this document.

Remote not in TV Mode.

Use MODE key to select “TV”; puts remote into TV Mode.

Not aimed at IR receiver.

Point remote at IR receiver on display panel.

Remote too far from IR receiver or

IR path is obstructed.

Move remote closer to IR receiver on display panel, darken

room, and/or remove obstructions.

MPI not connected.

If applicable, connect MPI cable to MPI device.

Weak batteries.

Replace batteries.

Wrong battery polarity.

Check that “+” and “-” match in battery compartment.

Too much light in room.

Dim room light.

Wrong Installer Remote.

Requires compatible LG Installer Remote (see examples in this

document). Contact your LG representative.

Содержание STB-3000

Страница 1: ...ges 40 42 Cloning Procedures pages 43 48 EXPERIENCED INSTALLER Copyright 2015 LG Electronics U S A Inc P N 206 4272 Rev D STB 3000 HD Commercial Interface Set top Box Interactive Pro Centric Functionality RF or IP Content Delivery Commercial Mode Setup Guide ...

Страница 2: ...ply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interf...

Страница 3: ...o additional outlets or branch circuits Check the STB specifications Periodically examine the cord of your appliance and if its appearance indicates damage or deterioration unplug it discontinue use of the appliance and have the cord replaced with an exact replacement part by an authorized servicer Protect the power cord from physical or mechanical abuse such as twisting kinking or pinching or bei...

Страница 4: ...unplug the power cord and wipe gently with a soft cloth to prevent scratching Do not spray water or other liquids directly on the STB as electric shock may occur Do not clean with chemicals such as alcohol thinners or benzene 24 Transporting Product Make sure the STB is turned Off and unplugged and that all cables have been removed Do not press against or put stress on the STB 25 Ventilation Insta...

Страница 5: ...ion to a Target STB 45 FTG File Manager Utilities Overview 49 54 Creating an FTG Configuration File 49 FTG File Manager Main Screen 51 FTG Channel Map Configuration Utility 52 FTG Channel Map Editor 53 FTG Installer Menu Configuration Utility 54 IP Environment Setup 55 62 Accessing the IP Environment Menu 55 Pro Centric Setup 55 Network Configuration 57 Pre loaded Applications 62 References Updati...

Страница 6: ...for configuration purposes If you are connecting the STB to an LG display panel the LG remote provided with the display should be sufficient If you are connecting the STB to a non LG display panel or if you intend to use multiple STBs displays in a single room installation environment an LG Installer Remote dedicated to STB control is available for purchase For additional information and or to pur...

Страница 7: ...cedures in this document If you are connecting the STB to an LG display panel the LG remote provided with the display should be sufficient However if you are connecting the STB to a non LG display panel or if you wish to take advantage of the STB s multi code feature LG s STB dedicated Installer Remote will be required See Reference sections Installer Remote Typical Key Functions and STB Installer...

Страница 8: ...ation with the display Note Once Television Display Control communication is established between the STB 3000 and the display panel the STB 3000 will be in control of the display panel and certain resident panel functions like panel buttons typically will no longer operate 3 Use the Installer Remote to turn ON the STB display panel While the STB is turning ON and sending the turn ON command to the...

Страница 9: ...el DB9 RS 232 connector Only one Television Display Control connection should be used The proper connection depends on the type of display panel to be controlled Also note that on early STB 3000 models the RS 232C TELEVISION CONTROL jack is labeled DISPLAY CONTROL 1 and the MPI MTI TELEVISION CONTROL port is labeled DISPLAY CONTROL 2 The STB default configuration automatically sends Television Dis...

Страница 10: ...nformation Typical Installer Menu STB Setup Menus Custom Master STB Setup The Custom Master STB Setup procedure enables you to create a customized Master STB Setup for Pass through Mode or FTG Mode via CPU configuration purposes Use the Installer Remote to configure Installer Menu items as required for STB operation and set up STB features Channel Picture Audio etc See Custom Master STB Setup on p...

Страница 11: ... tuning is not available when IP channels are included in the FTG Channel Map FTG Mode Features FTG Mode provides the following features Logical or physical tuning of physical RF channels and Aux inputs Logical tuning of IP channels Mapping of RF channels with minor program numbers up to 999 FTG Channel Map of up to 600 logical channels Start Channel set for RF Aux input or IP delivered content Pr...

Страница 12: ...ory Defaults on the STB s for further information Pages 49 to 54 provide overviews of the utilities that comprise the FTG File Manager Refer to the Free To Guest FTG File Manager User Guide for further information on the FTG File Manager Remote Management in FTG Mode When the STB is configured for FTG Mode remote management of the FTG Channel Map and FTG Installer Menu settings is provided by a Pr...

Страница 13: ... hotel to deliver a video file to guest TVs for promotion and information purposes The Pro Centric server Admin Client web editor content wizard is provided for customer configuration of portal messages and billboards maps Note Customized content is typically defined by the service integrator and or hotel administrators LG does not provide hotel specific content Pro Centric Interactive Menu Naviga...

Страница 14: ...P and there is a DNS server at the site you can create a procentric local DNS entry for the Pro Centric server that will enable automated Pro Centric IP configuration via the EZ Manager If there is no DNS entry for procentric local you will need to manually enter the Pro Centric server IP address and port number during configuration STB in Pass through Mode If the STB is in Pass through Mode eithe...

Страница 15: ...mation on the EZ Manager Wizard Proceed with Commercial Mode setup as required If you select one of the other two resolution options 1366 x 768 is selected highlighted as the recommended resolution a Changing Video Output Resolution message will be displayed and the STB will reboot within a few seconds to change the resolution per your selection Continue with step 2 2 When the STB reboot is comple...

Страница 16: ...ate a Master STB Setup using the procedure described on pages 40 to 42 be sure to exit the EZ Manager Wizard in order to avoid setting modes that may restrict the custom setup procedure See also Initiate Configuration or Exit the EZ Manager Wizard on the following page If it has been completed or exited and therefore does not display the EZ Manager Wizard can be reactivated however this requires t...

Страница 17: ...IT option from the subsequent screen s From the Welcome screen you have the following options To proceed with the EZ Manager Wizard use the arrow keys on the Installer Remote to select highlight NEXT and press OK Then continue to the STB Configuration Options section on the following page To exit the wizard but retain the use of the Pro Centric remote management feature on this STB i e Installer M...

Страница 18: ...ns the screen text and fields will change in accordance with your selection To continue with Pro Centric configuration select NEXT default and press OK on the Installer Remote Refer to Configure Pro Centric Settings on pages 20 to 24 for additional information To set the Zoning feature s on the STB select ZONES ROOM NUMBER See Zones and Room Number Assignments below for further information Select ...

Страница 19: ... be configured with Installer Menu and or TV Setup Menu settings intended only for the assigned Zone The Installer Menu and or TV Setup Menu settings may be provided in a TLX file to be used for configuration If the STB is being configured for FTG Mode the TV Zone setting also allows the STB to omit channels that have been restricted in the FTG Channel Map To change the TV Zone from its default va...

Страница 20: ...ubsection below If you already know the settings i e Data Channel and Pro Centric Application Mode that need to be configured in order for the STB to connect to the Pro Centric server and or if the Pro Centric server is not yet installed you may expedite the setup process by entering this data manually Continue with the Manual Pro Centric Configuration subsection on page 22 Automated Pro Centric C...

Страница 21: ...Pro Centric Server screen is on display the wizard will stop and show a Diagnostics screen that enables you to manually return to the previous screen to reinitiate the configuration or exit the wizard When the Pro Centric Configuration is complete an EZ Manager Configuration Complete screen is displayed see example below and after 10 seconds the wizard exits and the STB turns OFF Installed Compone...

Страница 22: ...nal Strength Signal Quality CONFIGURATION ONLY RF 1 SEARCH BACK 0 0 No Signal 02 PRO CENTRIC MANUAL CONFIGURATION EXIT Pro Centric Mode Media Type IP Address IP Port 255 255 255 255 0 SEARCH BACK IP server not found 02 CONFIGURATION ONLY IP 2 In the Pro Centric Mode field use the Left Right arrow keys to select the appropriate Pro Centric Application Mode FLASH GEM HTML or CONFIGURATION ONLY Note ...

Страница 23: ...s to select the appropriate number s from the pop up virtual keyboard displayed at the bottom of the screen When you are done select Enter from the virtual keyboard and then press OK on the Installer Remote 4 Once all fields are completed as required you have two options see also note below To save the data entered and exit the wizard use the arrow keys to select EXIT and then press OK In the subs...

Страница 24: ...uration Options on page 18 for further information Ensure the USB device to be used has been formatted with FAT format When creating files to be downloaded avoid using special characters etc in filenames Refer to Ez Download Utility on pages 26 to 29 for further information on the Ez Download utility Refer to Custom Master STB Setup on pages 40 to 42 for information on creating a TLX file for clon...

Страница 25: ...ding on the type of update s completed either the EZ Manager STB Configuration Options screen will be redisplayed only software was updated or the STB will tune according to the Start Channel setting in the Installer Menu the STB was configured with a TLX file Note If the STB Configuration Options screen is redisplayed only software was updated you can either proceed with configuration via the EZ ...

Страница 26: ... on pages 49 to 50 for information on creating an FTG Configuration tlx file for FTG Mode configuration See Reference section Updating STB Software using a USB Memory Device for further information on software updates Caution Do not unplug the STB power cord or remove the USB memory device during a data download as doing so may cause the STB to malfunction or harm the USB device respectively Acces...

Страница 27: ...ad Menu on display use the Up Down arrow keys to select Ez Download and then press OK CANCEL STB MANAGER USB Download Menu Diagnostics Menu Ez Download Update STB Software Update PTC Software Teach To STB TLX The Ez Download utility screen contains a listing of up to three files one each of the STB Software CPU and PTC Software files stored in the LG_DTV folder and the TLX files stored in the root...

Страница 28: ...nloading For example if there are two files in the Ez Download Teach To STB TLX list you can only select one or the other of those two files Note The initial default value for each file type is None After the Ez Download utility is run a file is automatically created and stored on the USB device that was used The file which will have a dzm file extension maintains a history of the file s previousl...

Страница 29: ... Start Channel is included in the FTG Channel Map depending on your selection in step 9 the channel banner will display either the Start Channel s logical channel number or physical RF channel number Otherwise the STB will either return to the last channel tuned STB in Pass through Mode or tune to the first channel in the FTG Channel Map STB in FTG Mode In the latter case remember that the channel...

Страница 30: ...e may be one of three additional options See Installer Menu detailed descriptions for further information The Installer Menu opens with item 000 INSTALLER SEQ 000 Note If the password entry sequence is not entered or registered correctly you will see the message ENTER STB PASSWORD 0000 at the top of the screen instead of the STB Installer Menu header Once you re enter the correct password e g pres...

Страница 31: ... Up Down arrow keys on the Installer Remote to sequence through the available menu items or access an item directly by keying in the item number and then pressing MENU For example to access the SLEEP TIMER option which is item 015 press 0 1 5 MENU Changing Installer Menu Settings To change an Installer Menu item value use the Left Right arrow keys on the Installer Remote or enter a valid value dir...

Страница 32: ... code scheme to which the STB will respond 021 V CHIP 0 1 1 Set to 1 to enable V Chip Parental Control functions 022 MAX BLK HRS 0 99 12 Sets number of V Chip blocking hours 023 CAPTION LOCK 0 1 0 Set to 1 to retain caption setting set before STB display panel turned OFF 028 CH OVERIDE 0 1 1 If set to 0 user access to channel settings in the STB setup menus is restricted and users can only tune to...

Страница 33: ...t as required in accordance with external audio equipment connected to the STB See detailed descriptions 098 PRO CENTRIC 0 3 0 Set to 0 to disable Pro Centric operation Set to 1 for Flash Mode Set to 2 for GEM Java Application Mode Set to 3 for HTML Mode 100 VIDEO INTERFAC 3 5 3 Selects HDMI connection for display panel 3 HDMI1 4 HDMI2 5 HDMI3 101 IR FEEDBACK 0 2 0 Set to 2 to disable the STB s Bl...

Страница 34: ...ee item 119 and 121 descriptions for further information Once the update cycle is complete the STB completes the reboot and resumes its ON state with the display panel OFF Note If set to 1 the STB does not respond to ON OFF commands from the remote and the SLEEP TIMER is also nonfunctional 003 BAND AFC Band Automatic Frequency Control There are four possible settings for this option 0 Broadcast 1 ...

Страница 35: ...e On Off Timers If set to 1 the Timer function is available to the end user and enabled continuously Set to 0 to disable On Off timers Note The STB clock must be set in order for timers to be used 017 ALARM Gives the installer the option of making the Alarm function available to the end user If set to 1 the Alarm function is available to the end user Set to 0 to disable the Alarm function Note The...

Страница 36: ... a channel number instead of channel 0 Set to 0 to disable Aux identification change Controls MPI status channel response for Aux inputs 049 DIS AUDIO M Disable Audio Menu Determines the availability of the Sound Out Audio Menu in the STB menus Also determines the default Audio Mode when STB is turned ON See the table below and set as required Value Sound Out Audio Menu Status Default Audio Mode a...

Страница 37: ...y If set to 1 audio mutes if no signal is present 090 KEY LOCK Applicable for LG Hospitality and commercial non LG display panels only If set to 1 default Key Lock is enabled which means that all display panel button functions will be locked i e non functional Set to 0 to disable Key Lock Note This feature does not apply to LG Public Displays or LG Commercial Monitors since the STB will always dis...

Страница 38: ...the appropriate resolution setting The selected resolution should be compatible with the display panel s native video output resolution If necessary desired you can use TV Zone designations to create multiple profiles to differentiate item 105 settings by display panel brand See Reference section Using the STB s Zoning Features for further information on TV Zones 106 ASP RATIO LOCK Aspect Ratio Lo...

Страница 39: ...or this item though note that this setting does not mean the STB will not initiate update events see additional information below Under standard STB display panel OFF ON operating conditions i e item 002 AC ON is set to 0 a Wake For Update event occurs when the STB display is OFF and causes the STB to temporarily turn ON perform the update cycle and then turn back OFF all while the display remains...

Страница 40: ...nnel Search Under certain conditions Auto Tuning is disabled if there is an Aux input active All Learning and Teaching processes on the STB are performed via USB memory device TLX file The TLX file comprises Installer Menu settings IP Environment Menu settings with the exception of unique STB attributes and settings and all STB sources analog digital AV1 HDMI etc clonable setup menu settings See a...

Страница 41: ... Start Channel etc d After you have adjusted all Installer Menu item settings as required and if you do not need to configure any IP Environment settings see note below press OK once on the Installer Remote to save your changes then press OK again to exit the menu Note If you intend to configure settings in the IP Environment Menu which is accessible from the Installer Menu you can proceed directl...

Страница 42: ... the Target STB in FTG Mode Note When you Teach a TLX file that contains an FTG Channel Map to a Target STB for FTG Mode configuration you may have the option to select either logical or physical channel tuning For either selection the channel sequence will be based on the order in which the channels appear in the FTG Channel Map You can view and or edit the channel sequence in the FTG File Manage...

Страница 43: ... the Learning procedure Also for Wi Fi Zoning in particular the STB s wireless network connection settings should be configured in the IP Environment Menu before Learning is initiated It is not possible to clone a Master STB s clock Either set a Target STB s clock manually or use the Auto Clock setting in the STB setup menus Caution Do not unplug the STB power cord or remove the USB memory device ...

Страница 44: ...s to select the appropriate USB device from the drop down list Next modify the filename as required While the STB model element of the filename may not be changed you can differentiate this TLX file from others by changing the last five digits of the filename Use the arrow keys on the Installer Remote to select highlight either the left or right arrow in the filename field and press OK until the d...

Страница 45: ...o transfer Teach a TLX file from a USB memory device to an STB using the STB Manager USB Download Menu Teach To STB TLX option The TLX file may be created either from a Master STB Setup that was saved Learned from a Master STB or in the FTG File Manager Before You Begin Ensure the USB device has been formatted with FAT format Avoid using special characters such as etc in the TLX filename If the EZ...

Страница 46: ... File Manager it may contain multiple zoned FTG Installer Menu profiles for different STB TV models Make sure it includes the appropriate Installer Menu profile s for the Target STB s before Teaching Caution Do not unplug the STB power cord or remove the USB memory device while Teaching is in progress as doing so may cause the STB to malfunction or harm the USB device respectively Teach Configurat...

Страница 47: ...lect USB Memory Device field and press OK Then use the arrow keys to select the appropriate USB device from the drop down list Use the arrow keys on the Installer Remote to select highlight the TLX file you want to install and then press OK A checkmark will appear at the left of the selected file Note Filenames for TLX files that were Learned from an STB are comprised of the STB model and a five d...

Страница 48: ...ation of new video output resolution see note below the STB tunes according to the Start Channel setting in the Installer Menu If a Start Channel is specified the STB will tune to that channel though in the case of FTG Mode configuration a channel banner will only be displayed if the Start Channel is included in the FTG Channel Map depending on your selection in step 8 the channel banner will disp...

Страница 49: ...ndow Either double click on an individual item to copy it or click the Copy All button directly above the TLX File Contents window to automatically copy all the contents of the opened file to the FTG Configuration List and if applicable TV Setup Menu List Note though that while setup menu settings can be included in the new FTG Configuration file the setup menu settings are not available for editi...

Страница 50: ... FTG Installer Menu Settings This will copy the selected model settings to the FTG Configuration List Note If you make any change s in the FTG Installer Menu Configuration Utility to the current data to be included in the FTG Configuration List you will need to recopy the FTG Installer Menu settings to the FTG Configuration List Note At the top of both the FTG Configuration List and TV Setup Menu ...

Страница 51: ...m FTG Configuration List Filename of opened FTG Configuration rml file created using FTG Device Configuration Application NEW OPEN TLX File options CLEAR SAVE FTG Configuration and TV Setup Menu List options TV SETUP MENU LIST STB Setup Menu data to be saved in FTG Configuration file TLX FILE CONTENTS Data contained in opened FTG Configuration tlx file FTG File Manager Main Screen The FTG File Man...

Страница 52: ...ew edit and print a Logical Channel Map PRINT MAP Click to display a printable FTG Channel Map Report The report can also be exported as an HTML or Text file EDIT ADD MAP Click to open the FTG Channel Map Editor to create or edit an FTG Channel Map see next page Filename of opened FTG Configuration rml file created using FTG Device Configuration Application ...

Страница 53: ...Channel Map Configuration Utility LOGICAL CHANNEL MAPPING Select a Logical Channel number Then assign the RF Major and Minor channel numbers to complete the mapping CUSTOM CHANNEL LABELS ICONS Enter custom labels and select icons by name on menu or by number SET CHANNEL ATTRIBUTES Check select Encrypted OSD or Blank Video UPDATE After editing an existing Logical Channel s data click to commit the ...

Страница 54: ... enables you to set up Pro Centric specific parameters and the LAN tab enables you to set up a variety of LAN features including the Wi Fi Zoning feature Refer to the Free To Guest FTG File Manager User Guide for further information Also see Reference section Using the STB s Zoning Features for additional information on Wi Fi Zoning Hospital parameters are not applicable for the STB 3000 Filename ...

Страница 55: ...e IP Environment Menu Use the Up Down arrow keys on the Installer Remote to select the desired menu option and then press OK Refer to the following sections for information on each of the IP Environment setup options When you have completed your IP Environment configuration as required press EXIT or on the Installer Remote to exit the IP Environment Menu Pro Centric Setup Pro Centric options enabl...

Страница 56: ...ata Channel has already been set in the Installer Menu Installer Menu item 119 or in the EZ Manager Wizard the specified channel will appear in the Data Channel data entry field If you change the Data Channel in this menu Installer Menu item 119 will now show the value you entered here IP Configuration a Select highlight the Media Type field and press OK on the Installer Remote to display the drop...

Страница 57: ...ate Time field is displayed on the screen If Update Event is ON set the Update Time as required Use the arrow keys on the Installer Remote to select highlight the Update Time field and then press OK Hour Minute and Meridiem fields will be displayed Select each field in turn and specify the appropriate Wake For Update time as desired Note that the Update Time set in this menu is based on a 12 hour ...

Страница 58: ... select Wired Connection and press OK Then in the Wired screen select Edit if not already selected and press OK In the Edit IP screen select or de select the Set Automatically checkbox as required A checkmark indicates that Automatic configuration is enabled To manually edit the IP configuration for each data entry field Use the arrow keys on the Installer Remote to select the field and press OK Y...

Страница 59: ...se SSID has not been enabled for broadcast i e the access point does not appear in the list of access points WPS PBC Connect to a network via an access point that is enabled for PBC WPS PIN Complete network PIN verification via the access point web interface Make sure you have the network security password PIN available if you are attempting to connect to a secured network 4 Follow the on screen i...

Страница 60: ...OK 4 Once all modifications are completed as required use the arrow keys on the Installer Remote to return to the IP Environment Menu as necessary or press to return to the Network Menu and or exit the IP Environment Menu Wake On LAN Setup The Wake On LAN feature enables the STB to receive software updates and or be powered ON upon receipt of Wake Up Frame packets and or Magic Packet data via the ...

Страница 61: ...Down arrow keys on the Installer Remote to select highlight the desired feature and then press OK If you intend to enable SoftAP make sure to complete the SoftAP access configuration as follows To enable use of a randomly generated security key for SoftAP access set the Use Default field to ENABLE the Security Key field will subsequently be grayed out and the random security key will be displayed ...

Страница 62: ...Pre loaded Applications This option allows you to select which of the pre loaded application icons to make available in the STB s Smart Launcher which appears along the bottom of the display panel screen When the Pro Centric application is disabled the Smart Launcher is available to end users via the PORTAL button on the remote control Depending on the remote control being used the Smart Launcher ...

Страница 63: ...ware screen and if the file contains a later version of software than is currently running on the STB you can start the software update from this screen select UPDATE and press OK Otherwise you can exit the screen select CANCEL and press OK and access the STB Manager USB Download Menu as described below 1 Turn ON the STB display panel and then insert the USB memory device into either of the USB po...

Страница 64: ... left of the selected file When you are ready to download the update select UPDATE on the screen and then press OK on the Installer Remote Note The following screen sample illustrates an Update STB Software screen CANCEL BACK UPDATE UPDATE STB SOFTWARE STB MANAGER STB SW Version 03 00 68 Update Version 03 00 71 Select USB Memory Device ˇ USB Device 1 Device Name Select the file to download and the...

Страница 65: ... must set Installer Menu item 113 PANEL TYPE appropriately For example if you are using an LG Commercial Monitor or Public Display TV that does not support an xb Input Select command set Installer Menu item 113 to 2 If you are using an LG Commercial Monitor or Public Display TV that does support an xb Input Select command set Installer Menu item 113 to 4 default Note Installer Menu item 113 values...

Страница 66: ...CE R Installer Menu Item 029 OLD OCV 0 Installer Menu Item 029 OLD OCV 1 Aux Input Input Mode Item Function Value Enable Bit Label Value Value Description 131 0 91 0 Video1 Rear CV 39 REAR AUX EN 1 1 Rear Video Aux 1 0 VIDEO 1 132 0 92 0 HDMI2 DTV 91 HDMI2 ENABLE 1 2 S Video Rear 2 0 VIDEO 5 PC 2 2 COMPUTER 133 0 93 0 HDMI1 DTV 35 HDMI1 ENABLE 1 3 Front Computer 3 0 VIDEO 3 PC 2 2 COMPUTER Use Ins...

Страница 67: ...ux Input Installer Menu Item Function 0 AV1 039 REAR AUX EN 6 HDMI 1 035 HDMI1 ENABLE 7 HDMI 2 091 HDMI2 ENABLE To disable auto sensing for all available Aux inputs set item 042 to 0 To enable auto sensing for all available Aux inputs set item 042 to 255 All other available settings i e settings for individual inputs are listed in the table below Item 042 Value Inputs Installer Menu Display AV1 HD...

Страница 68: ... item 117 FACT DEFAULT to 1 to restore the Installer Menu factory defaults and clear the PTC Channel Map including any assigned channel icons and custom text labels Note however that if a complete restoration of the STB s factory defaults is required see Restore All Factory Defaults above Additional FTG Mode Options There are two additional options for restoring Pass through Mode Installer Menu fa...

Страница 69: ...TG Channel Map TV Zone 0 is the default TV Zone The following subsections briefly describe how to assign Zone designations in the FTG File Manager Refer to the Free To Guest FTG File Manager User Guide for further information FTG Installer Menu Profile Zone Assignments The FTG File Manager main screen enables you to change the Zone assignment default Zone 0 for each Installer Menu profile to be in...

Страница 70: ... when Learning is completed In order to configure the Target STBs with the Zone 3 Installer Menu and TV Setup Menu profiles Learned from the Master STB you must set the TV Zone accordingly in the Target STBs before transferring Teaching the Master STB Setup See Set the TV Zone and or Wi Fi Zone in the STB on the following page Also see Cloning Procedures on pages 43 to 48 for additional informatio...

Страница 71: ... login data Set the TV Zone and or Wi Fi Zone in the STB You can set the TV Zone and or the Wi Fi Zone in the EZ Manager Wizard see EZ Manager Wizard on pages 16 to 25 or if the STB is in Pass through Mode via the STB s setup menus as described below Note that the following procedure can only be performed while the STB is in Pass through Mode You will also be able to specify a Label North South Ea...

Страница 72: ...the Installer Remote to direct enter a room number or you can use the arrow keys to select the appropriate alphanumeric character s from the pop up virtual keyboard at the bottom of the screen When you are done select Enter from the virtual keyboard and then press OK on the Installer Remote 5 When you have completed the fields as necessary press to return to and or exit the STB menus or press MENU...

Страница 73: ...art Share The following steps describe how to access and use the Smart Share feature either with wired DLNA Certified devices on the same LAN as the STB or using wireless LG devices Wi Fi Direct If you intend to connect to an LG device using Wi Fi Direct remember that you must also turn ON Wi Fi Direct and launch the Smart Share application on the LG device 1 Turn ON the STB display panel The next...

Страница 74: ...i e the Pro Centric application is not loaded press the PORTAL button on the Installer Remote and use the Left Right arrow keys to select SmartShare from the STB s Smart Launcher If the STB is not in Pass through Mode use the Up Down arrow keys on the Installer Remote to select the SmartShare option from the General Menu Note Depending on the remote control being used in any mode you may also acce...

Страница 75: ...rn SoftAP ON When SoftAP is ON the SoftAP access information including the SSID and security key is displayed in the lower half of the screen 5 Make sure Wi Fi is turned ON on your device and then look for the STB s SSID in the list of available Wi Fi networks Initiate the connection and enter the security key as requested Once a device is connected successfully to the STB s network you can use it...

Страница 76: ...cifications RS 232C TELEVISION CONTROL 3 5 mm jack Use TLM cable provided to connect to LG Public Display Commercial Monitor display panel s RS 232 connector On early STB 3000 models the EXT MPI CONTROL port is labeled MPI Only one Television Display Control connection should be used depending on the type of display panel to be controlled Refer to STB 3000 Cabling Connections on pages 7 to 9 and o...

Страница 77: ...N 3 5 mm stereo jack on the rear panel of the STB 3000 provides an input for an optional external IR receiver Example Sung Nam Electronics EAD61273113 The jack provides external IR VCC of 3 5 volts Refer to the following diagram for pinout details Caution Do NOT plug in a mono connector as this may damage the STB ...

Страница 78: ...3 5 mm stereo jack on the rear panel of the STB 3000 provides stereo fixed line level analog audio output for external audio equipment Installer Menu item 097 AUDIO OUTPUT must be set to 9 to make analog audio output available Refer to the following diagram for pinout details Caution Do NOT plug in a mono connector as this may damage the STB ...

Страница 79: ... On Off split screen mode PIP CH Changes the channel in sub window PIP INPUT Select the input source for the sub window SWAP Exchanges main sub window images in split screen mode N A for the STB 3000 Arrows Up Down Left Right OK Use to navigate on screen menus direct tune channels and adjust STB settings MENU SETTINGS Displays and removes the STB setup menus or if applicable the Function Menu PORT...

Страница 80: ...lay single room installation Up to nine beds can be programmed Note The STB will always respond to the standard LG Installer Remote IR code scheme regardless of its multi code IR setting The following procedure describes how to program the bed number in the STB Installer Menu and in the STB Installer Remote 1 Installer Menu item 020 FEATURE LEVEL determines the additional IR code scheme to which t...

Страница 81: ...ble connect MPI cable to MPI device Encrypted program Try another channel Wrong tuning band Adjust Installer Menu settings Normal picture poor or no sound Audio muted Press MUTE or use Volume Up key to increase sound level Broadcast problem Try a different channel Erratic Operation Symptom Possible Cause s Possible Solution s Installer Menu setup Wrong Installer Menu settings Adjust Installer Menu...

Страница 82: ...play panel Cycle power by removing and reconnecting the STB AC DC power adapter Check the Television Display Control connection between the STB and the display panel STB LED blinking STB LED steady red No Bad STB Plug AC DC power adapter into AC outlet While the STB is turning ON and sending commands to turn ON the display panel the LED on the STB s front panel blinks at a constant rate Once both ...

Страница 83: ... Commercial Mode No On screen menu display no longer toggles Yes Press MENU repeatedly as if to access the STB Installer Menu Leave STB display ON and press MENU on the Installer Remote No STB is in Commercial Mode Yes See STB Quick Check flow chart Function Menu on display STB display turned ON Use this flowchart to determine whether the STB is currently in Commercial Mode ...

Страница 84: ... menu settings have been configured as a Master STB Setup for cloning purposes Minor Channel Number A sub channel or program number assigned to the content embedded in the digital video stream MPI Multiple Protocol Interface An EXT MPI CONTROL port or for some STB models an MPI card slot provides external control options for solution providers MTI Multiple Television Interface SONIFI Solutions Inc...

Страница 85: ... open source code to you on CD ROM for a charge covering the cost of performing such distribution such as the cost of media shipping and handling upon e mail request to opensource lge com This offer is valid for three 3 years from the date on which you purchased the product Document Revision History Date Description January 2015 Revision A New document January 2015 Revision B Installer Menu update...

Страница 86: ...entric Smart Share and the LG logo are registered trademarks of LG Electronics Inc DLNA Certified is a registered trademark of Digital Living Network Alliance Intel is a registered trademark of Intel Corporation in the U S and or other countries Wi Fi Direct and Miracast are registered trademarks of Wi Fi Alliance All other trademarks or registered trademarks are the property of their respective o...

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