LG RH10V9 V Series Скачать руководство пользователя

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TROUBLESHOOTING

ENGLISH

TROUBLESHOOTING

Errors and malfunctions may occur when operating the appliance. The following tables contain possible

causes and notes for resolving an error message or malfunction. Read the tables below carefully in order

to save time and money before calling the LG Electronics service centre.

Before Calling for Service

Your appliance is equipped with an automatic error-monitoring system to detect and diagnose problems

at an early stage. If the appliance does not function properly or does not function at all, check the following

tables before calling to LG Electronics service centre.

Error Messages

Symptoms

Possible Cause & Solution

dE1

DOOR ERROR

The door has been opened while the appliance is in operation or the

appliance is being operated without the door being closed properly.

• Close the door completely.
• If

dE1

is not released, call for service.

dEz

dE4

DOOR ERROR

Door switch detection is not working properly.

• Unplug the power plug and call for service.

tE1

tEz

TEMPERATURE ERROR

Temperature Sensor has malfunctioned.

• Unplug the power plug and call for service.

TEMPERATURE ERROR

The temperature inside the drum has risen suddenly.

• Unplug the power plug and call for service.

LE1

MOTOR LOCKED ERROR

The motor has stopped suddenly.

• Check if the amount of clothes exceeds the maximum load capacity.
• Unplug the power plug and call for service.

LEz

COMPRESSOR ERROR

The compressor has stopped suddenly.

• Unplug the power plug and call for service.

DRAIN PUMP ERROR

The drain pump motor has malfunctioned.

• Unplug the power plug and call for service.

The surrounding temperature for installation is below zero.

• The recommended surrounding temperature for installation is 5 - 35

℃

Содержание RH10V9 V Series

Страница 1: ...y installation and ensure that the product is installed correctly and safely Leave these instructions near the product after installation for future reference ENGLISH RH10V9 V W MFL71712143 Rev 00_083122 www lg com Copyright 2022 LG Electronics Inc All Rights Reserved Scan the QR code to see the manual ...

Страница 2: ...STALLATION Parts and Specifications 9 Installation Location Requirements 11 Leveling the Appliance 12 Stacking Instructions 12 OPERATION Operation Overview 15 Preparing the Clothes 16 Control Panel 18 Programme Table 20 Extra Options and Functions 24 SMART FUNCTIONS LG ThinQ Application 27 Smart Diagnosis 29 MAINTENANCE Cleaning after Every Dry 30 Cleaning the Appliance Periodically 32 TROUBLESHOO...

Страница 3: ...cal Safety This appliance is not intended for use by persons including children with reduced physical sensory or mental capabilities or lack of experience and knowledge unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety This symbol is displayed to indicate matters and operations that can cause risks Read the part with thi...

Страница 4: ...iance Do not drink the condensed water Failure to do so may result in food borne illnesses If the supply cord is damaged it must be replaced by the manufacturer or its service agents or similarly qualified person in order to avoid a hazard The lint filters must be cleaned frequently Lint must not to be allowed to accumulate around the appliance Do not spray dry cleaning detergent directly onto the...

Страница 5: ...ioning partially disassembled or has missing or broken parts including a damaged cord or plug This appliance should only be transported by two or more people holding the appliance securely Do not install the appliance in a damp and dusty place Do not install or store the appliance in any outdoor area or any area that is subject to weathering conditions such as direct sunlight wind rain or temperat...

Страница 6: ... service personnel if you are in doubt as to whether the appliance is properly grounded Do not modify the power plug provided with the appliance If it does not fit the outlet have a proper outlet installed by a qualified electrician Operation Do not attempt to separate any panels or disassemble the appliance Do not apply any sharp objects to the control panel in order to operate the appliance Do n...

Страница 7: ...ut before using the appliance Keep all washing detergents softener and bleach away from children Do not touch the power plug or the appliance controls with wet hands Do not bend the power cable excessively or place a heavy object on it Maintenance Remove any moisture or dust from the power plug before securely plugging it into an outlet Disconnect the appliance from the power supply before cleanin...

Страница 8: ... materials such as plastic bags and styrofoam away from children The packaging materials can cause suffocation Remove the door before disposing of or discarding this appliance to avoid the danger of children or small animals getting trapped inside ...

Страница 9: ...improve the quality of the appliance Front View Available Accessories Please contact LG Electronics Customer Information Centre or visit the LG Website at http www lg com for purchase a Water Container b Control Panel c Door d Drain Tube Condensing Drain Hose Drain Hose Holder Elbow Bracket for Securing Drain Hose Dry Rack ...

Страница 10: ...n be varied 0 9 or A Z Dimension mm After Sales Service Egypt Only Shelf Life Time 7 Years LG is committed to providing all spare parts of this appliance during the shelf life time Stacking Kit Description Value Model RH10V9 V W Power supply 220 V 50 Hz Product weight 58 kg Allowable temperature 5 35 W 600 D 660 D 1115 H 850 D 615 W D D D H ...

Страница 11: ...he appliance next to high temperature appliances such as refrigerator oven or stove and etc It can cause poor drying performance and delay programme duration It also adversely affect the proper functioning of the compressor Do not install the appliance where there is a risk of frost or dust The appliance may not be able to operate properly or may be damaged by freezing of condensed water in the pu...

Страница 12: ...on Do not install the appliance on any elevated surface stand or plinth as it can become unstable and fall causing serious injury and damage Adjusting and Leveling the Appliance When the appliance is not perfectly level turn the adjustable feet until the appliance no longer wobbles Turn the adjustable feet clockwise to raise or turn the adjustable feet counterclockwise to lower from front to back ...

Страница 13: ...tallation can cause serious accidents Do not operate if the appliance is not properly stacked NOTE The stacking kit should be aligned depending on the depth of the washing machine When you open the door or look at the side of the washing machine you can find the dimension information of your washing machine at the label For Type A it must be assembled with 550R or 550L on upper part For Type B it ...

Страница 14: ...ainer where water is collected until manually emptied Water can also be drained out directly to a mains drain especially when the appliance is stacked on top of a washing machine With the connecting elbow or T piece of the mains drain hose simply change the water path and re route to the drainage facility as below 1 Separate the anti backflow lid a and the water container hose b from the connectin...

Страница 15: ...the clothes into the drum after sorting and close the door Push the clothes deep into the drum so that the clothes keeps away from the door seal When the clothes get stuck between the door and seal they may get damaged while drying The clothes should be sorted by fabric types and dryness level All strings and attached belts of clothes should be well tied and fixed before being put into the drum 3 ...

Страница 16: ...othes before Loading CAUTION Check that the clothes are not stuck between appliance and door or the clothes may get damaged while drying Observe the maximum load capacity on the programme table for the relevant drying programme to get optimum drying results Overloading gives a poor drying result and causes unnecessary creasing Do not load soaking wet clothes into the appliance Doing so will increa...

Страница 17: ... fabric care labels Rubber and Plastics Do not dry any items made from or containing rubber or plastics such as Aprons Bibs and Chair Covers Curtains and Tablecloths Bath Mats Fiberglass Do not dry fiberglass items in the appliance Glass particles left in the appliance may be subsequently picked up by your clothes in later cycles Checking the Fabric Care Label The symbols on the fabric care label ...

Страница 18: ...ally after a certain time minutes for safety reasons d Extra Options and Functions Additional Programme Buttons Use these buttons to select the desired options for the selected programme Not all options are available in each programme To use the extra functions press and hold the corresponding button for 3 seconds The corresponding symbol lights up in the display Remote Start With the LG ThinQ app...

Страница 19: ...e programme Error messages will appear when the appliance diagnose problems c q lights up when the Beeper function is turned off d K lights up when the lint filter should be cleaned or is inserted Cleaning notice When you press the Power button the icon will become displayed Missing notice When the lint filter is not inserted the icon will become displayed and the appliance will not operate e E li...

Страница 20: ...ying towels Dry Level Not adjustable Programme Easy Care Max Load Capacity 3 5 kg Description Dries clothes that do not need ironing after drying Use for polyamide acrylic polyester Dry Level Default Cupboard Available Cupboard Iron Programme Wool Max Load Capacity 1 kg Description Use this programme for drying shrinkable woolen or hand washable items requiring delicate care Dry Level Not adjustab...

Страница 21: ...cket to a fluffy one without washing Dry Level Not adjustable Programme Download Cycle Max Load Capacity Description This programme allows you to download a new and special drying programme to your appliance with a smartphone Programme Rack Dry Max Load Capacity Description Use this programme to dry clothes without tumble action It is suitable for all fabrics that need refreshing Dry Level Not adj...

Страница 22: ...d NOTE If the appliance is installed as built under it may cause performance degradation If the clothes are not spun at a high speed during washing energy consumption and drying times will increase Large Bed sheets or quilt covers may not dry evenly due to uneven airflow should they become rolled up They may require removal and reloading mid cycle to ensure proper drying Selectable Drying Options ...

Страница 23: ...23 OPERATION ENGLISH Rack Dry Cool Air Warm Air Programme EcoHybrid Programme Dry Level Off Energy Normal Time ...

Страница 24: ...cks Open the door when H is turned off by pressing the Power button When a drying cycle is running pause the cycle first to set the option Always turn off the appliance before unloading the clothes Dry Level It allows you to select a dryness level for the drying programme Extra For thick and quilted fabrics Cupboard For fabrics that do not need to be ironed Iron For fabrics that need to be ironed ...

Страница 25: ...k function You must deactivate child lock before you can access any other functions Unlocking the Control Panel Press and hold the Anti Crease and Delay End button simultaneously for 3 seconds A chime will sound and the remaining time for the current programme will reappear on the display Rack Dry This programme is designed for use with clothes that must be dried flat without tumbling including sw...

Страница 26: ...will rotate 5 Close the door 6 Turn power on and select Rack Dry 7 Press the Start Pause button NOTE Check the lint filter and remove any lint accumulated from items dried on the rack The More Time Less Time keys can be used to finely adjust the drying time ...

Страница 27: ...te or the appliance has problems you have the option of receiving push notifications on a smartphone The notifications are triggered even if the LG ThinQ application is off Energy Monitoring This function checks the energy consumption of the recently used cycles and monthly average Settings Allows you to set various options on the appliance and in the application NOTE If you change your wireless r...

Страница 28: ...of the router is set to WEP you may fail to set up the network Please change it to another security protocol WPA2 is recommended and register the product again Installing the LG ThinQ Application Search for the LG ThinQ application from the Google Play Store or Apple App Store on a smartphone Follow instructions to download and install the application Using the Appliance Remotely Remote Start Use ...

Страница 29: ...thout prior notice and may have a different form depending on where you are located Using LG ThinQ to Diagnose Issues If you experience a problem with your Wi Fi equipped appliance it can transmit troubleshooting data to a smartphone using the LG ThinQ application Launch the LG ThinQ application and select the Smart Diagnosis feature in the menu Follow the instructions provided in the LG ThinQ app...

Страница 30: ...e appliance a Inner Filter Always clean the inner filter before and after use b Outer Filter Clean the outer filter after drying 10 times or when the lint is accumulated into the outer filter Clean the inner filter 1 Pull out the inner filter from the outer filter and then open the inner filter Open the filter by unfolding it in the direction of the arrow 2 Clean a large cluster of lint first then...

Страница 31: ...g water Dry the filter completely if the filter is moist Failure to do so odour may occur in the appliance 6 Close the outer filter while pushing the side a of the filter NOTE Ensure the side of the filter is closed properly Failure to do so any lint accumulated on the filter may get into the appliance and may cause degradation of the drying performance 7 Close them and reinsert the both lint filt...

Страница 32: ...lems for people and animals 3 Refit it back into the appliance Push in the water container fully into the appliance until it is in place 4 Press the Start Pause button Cleaning the Appliance Periodically Wiping the Moisture Sensor This device senses the moisture level of the clothes during operation which means it must be cleaned regularly to remove any build up of lime scale on the surface of the...

Страница 33: ...from unexpected freezing 1 Run the Cool Air programme while 3 minutes then turn off the appliance 2 Unclip the drain tube under the appliance and drain the remaining water NOTE Use the water container if the optional drain hose is installed or the appliance is stacked on the washing machine 3 Reassemble the plug onto the drain tube and reclip the drain tube into its holder CAUTION When the tube is...

Страница 34: ...tainer and empty the water container 2 Pour 1 litre of clean water slowly into the entrance of the water container compartment Then refit the empty water container into the compartment Do not pour the water quickly as it will spill out Pouring more that 1 5 litres of water into the compartment will cause water to leak back out 3 Turn on the appliance 4 Press and hold the Condenser Care button for ...

Страница 35: ...liance is being operated without the door being closed properly Close the door completely If dE1 is not released call for service dEz dE4 DOOR ERROR Door switch detection is not working properly Unplug the power plug and call for service tE1 tEz TEMPERATURE ERROR Temperature Sensor has malfunctioned Unplug the power plug and call for service FI TEMPERATURE ERROR The temperature inside the drum has...

Страница 36: ...ign substance is caught in the door Check if clothes or foreign substance is caught in the door before using the appliance If water leaks continuously contact the LG Electronics Customer Information Centre Appliance runs and pauses by itself after the drying cycle finishes This is how the anti crease option works Make sure that the anti crease option has been set The option is designed to prevent ...

Страница 37: ... properly sense the dryness of the load and may shut off too soon Use Timed Drying programmes or add some extra wet clothes to the load Drying time is not consistent Heat settings load size or dampness of clothing is not consistent The drying time for a load will vary depending on the type of heat used electric the size of the load the type of fabrics the wetness of the clothes and lint filter Eve...

Страница 38: ...ed If it looks dirty follow the cleaning instructions With some loads that produce high amounts of lint it may be necessary to clean the lint filter during the cycle Clothes have not been sorted properly Some fabrics are lint producers i e a fuzzy white cotton towel and should be dried separately from clothes that are lint trappers i e a pair of black linen pants Appliance is overloaded Divide ext...

Страница 39: ...he appliance for the first time The smell is caused by rubber material that is attached to the appliance inside This kind of smell is a rubber s own smell and disappears automatically after using the appliance several times Do you smell an odour during use When washing the clothes use the detergent in accordance with the manufacturers recommendations If you use the detergent excessively not accord...

Страница 40: ...e wireless network name SSID is set incorrectly The wireless network name SSID should be a combination of English letters and numbers Do not use special characters The router frequency is not 2 4 GHz Only a 2 4 GHz router frequency is supported Set the wireless router to 2 4 GHz and connect the appliance to the wireless router To check the router frequency check with your Internet service provider...

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