32
STOP
TO CLEAN YOUR OVEN
times and may even damage the oven.
Steam or
condensation build up inside the door is normal if foods are heated for a long period on higher power levels. this
is not a malfunction. the condensation will eventually evaporate. Try covering the food or vary the heating levels
and time to reduce any condensation forming in the door, this may also occur
Disconnect the mains plug from the power outlet before cleaning the oven to eliminate the possibility of electric shock.
USING THE SMART DIAGNOSIS™ FUNCTION
Use this function if you need an accurate diagnosis by an LG Electronics service centre when the product malfunctions
or fails. Use this function only to contact the service representative, not during normal operation.
1.
When instructed to do so by the call centre, hold the mouthpiece of your phone over the Smart Diagnosis™ logo on
the controller.
2.
3.
4.
With the door closed, press and continue to hold the STOP/Cancel button for 3 seconds so that 'Loc' appears
on the display. Continue to hold the STOP/Cancel button for a further 5 seconds until '5' appears in the display.
(so, the STOP/Cancel button will need to be held for 8 seconds continuously).
A tone will then emit from behind the Smart Diagnosis symbol.
Do not touch any other buttons.
For best results, do not move the phone while the tones are being transmitted.
If the call center agent is not able to get an accurate recording of the data, you may be asked to try again.
Max
10 mm
NOTE
t
NOTE
t
Once the countdown is over and the tones have stopped, resume your conversation with the call center agent,
who will then be able to assist you in using the information transmitted for analysis.
t
TO CLEAN YOUR OVEN / USING THE SMART DIAGNOSIS™ FUNCTION