ENG
ENGLISH
36
TROUBLESHOOTING
TrOuBLESHOOTING
The software version can be updated for improvement in performance. Customer needs to ensure the
compatibility of customer’s equipment with LGE software. If needed, please consult with LGE and upload
revised software version according to the guidance provided by LGE.
problem
Solution
Cannot control the
TV with the remote
control.
y
Check the remote control sensor on the product and try again.
y
Check if there is any obstacle between the product and the remote control.
y
Check if the batteries are still working and properly installed ( to , to ).
No image display
and no sound is
produced.
y
Check if the product is turned on.
y
Check if the power cord is connected to a wall outlet.
y
Check if there is a problem in the wall outlet by connecting other products.
The TV turns off
suddenly.
y
Check the power control settings. The power supply may be interrupted.
y
Check if the
Automatic Standby
(Depending on model) /
Sleep Timer
/
Time
power Off
is activated in the
TImE
or
Timers
settings.
When connecting
to the PC (HDMI),
‘No signal’ or
‘Invalid Format’ is
displayed.
y
Turn the TV off/on using the remote control.
y
Reconnect the HDMI cable.
y
Restart the PC with the TV on.
