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TROUBLESHOOTING

Before Calling for Service

Review this section before calling for service; doing so will save you both time and money.

Cooling

ENGLISH

Problem

Possible Cause

Solutions

Refrigerator and

Freezer section are

not cooling.

The refrigerator control is set

to OFF (some models).

Turn the control ON. Refer to the Setting the Controls

Check the main electrical box and replace the fuse or reset the

circuit breaker. Do not increase fuse capacity. If the problem is

a circuit overload, have it corrected by a qualified electrician.

Reset the circuit breaker on the GFCI. If the problem persists,

contact an electrician.

A fuse in your home may be

blown or the circuit breaker

tripped. Or the appliance is

connected to a GFCI

(Ground Fault Circuit Interrupter)

outlet, and the outlet's circuit

breaker has tripped.

section for proper temperature settings.

Refrigerator is set to Demo

Mode.

Demo Mode allows the lights and control display to work

normally while disabling cooling, to save energy while

section of this manual for instructions on how to disable

Demo Mode.

Refrigerator is in the defrost

cycle.

During the defrost cycle, the temperature of each

compartment may rise slightly. Wait 30 minutes and

the defrost cycle has completed.

Refrigerator was recently

installed.

It may take up to 24 hours for each compartment to

reach the desired temperature.

Refrigerator was recently

relocated.

If the refrigerator was stored for a long period of time or

moved on its side, it is necessary for the refrigerator to

stand upright for 24 hours before connecting it to power.

Cooling system

runs too much.

Refrigerator is replacing an

older model.

Modern refrigerators require more operating time but use

Refrigerator was recently

plugged in or power restored.

The refrigerator will take up to 24 hours to cool

completely.

The door is opened often or a

large amount of food / hot food

was added.

Adding food and opening the door warms the refrigerator,

requiring the compressor to run longer in order to cool

the refrigerator back down. In order to conserve energy,

try to get everything you need out of the refrigerator at

the door as soon as the food is removed. (Refer to the

Food Storage Guide.)

Doors are not closed

completely.

Firmly push the doors shut. If they will not shut all the

way, the "Doors will not close correctly or pop open"

section.

Refrigerator is installed in a

hot location.

The compressor will run longer under warm conditions.

At normal room temperatures (70 °F) expect your

compressor to run about 40 % to 80 % of the time. Under

warmer conditions, expect it to run even more often. The

refrigerator should not be operated above 110 °F.

Condenser / back cover is

clogged.

Use a vacuum cleaner with an attachment to clean the

condenser cover and vents. Do not remove the panel

covering the condenser coil area.

Содержание LS64SXP

Страница 1: ...erating the appliance and keep it handy for reference at all times MFL67653479 4 www lg com Copyright 2019 2020 LG Electronics Inc All Rights Reserved LS65SXP LS65SDP1 LS74SGP LS74SDPX LS65SXTX LS65SXNX LS65SDPX LS65SPPX LS74SDN LS74SXSX LS74SXP LS74SDP LS74SXS LS74SDT LS65SDT1 LS64SXP GS65SDPK ...

Страница 2: ...d Door Alignment 21 Turning on the Power 22 OPERATION 22 Before Use 23 Control Panel 24 Airflow 25 Cleaning the Dispenser of water 26 Automatic dispenser 27 Removing the Container from Ice Optional 28 Storing Food 30 Detaching Assembling the Storage Bins 31 InstaView Function 31 Door in Door 32 Adjusting the Refrigerator Shelves 33 SMART FUNCTIONS 33 LG ThinQ Application 34 Smart Diagnosis 35 MAIN...

Страница 3: ...rvals DOOR IN DOOR REFRESHMENT CENTER The Door in Door Refreshment Center provides a convenient area for frequently used items that require easy access FRESH ZONE DRAWERS The Fresh Zone drawers are designed to help keep fruits and vegetables fresh AUTO CLOSING HINGE The refrigerator doors and freezer drawers close automatically with a slight push The door only closes automatically when it is open ...

Страница 4: ...ecifications on page 8 It is the users responsibility to replace a standard 2 prong wall outlet with a standard 3 prong wall outlet Do not use an outlet that can be turned off with a switch Do not use an extension cord The appliance must be positioned for easy access to a power source When moving the refrigerator be careful not to roll over or damage the power cord Contact an authorized service ce...

Страница 5: ... or hang on the refrigerator doors or on the shelves in the refrigerator They could damage the refrigerator and seriously injure themselves Do not allow children to climb into the refrigerator They could be trapped and suffocated Children should be supervised to ensure that they do not play with the refrigerator Do not use old worn or used hoses just use new ones to make better use and achieve bet...

Страница 6: ...nside the appliance such as candles and lamps on the appliance Avoid contact with any moving parts of the ejector mechanism or with the heater that releases the ice When dispensing ice from the dispenser do not use a fragile container If connected to a circuit protected by fuses use time delay fuse MAINTENANCE Do not use a hair dryer to dry the inside of the refrigerator Do not light a candle to r...

Страница 7: ...o not spray water directly on the inside or outside of the refrigerator Your refrigerator has an LED type lamp to change it you need to call your Center Service the change should only be made by qualified personnel WARNING In case of replacement The new lamp must be of the same specification as the original NOTE Before installing cleaning or replace the lamp the qualified technician must disconnec...

Страница 8: ...o 220 V 50 Hz Argentina Chile 220 V 60 Hz Peru 230 V 50 Hz Uruguay Min Max water pressure Models 22 cu ft Models 126 120 LS65SDPX LS65SDP1 LS65SDT1 LS65SPPX GS65SDPK 115 118 LS65SXP LS65SXNX LS65SXTX LS64SXP Net weight Models 26 cu ft Models 137 132 LS74SDPX LS74SDP LS74SDN LS74SDT LS74SGP 127 LS74SXS LS74SXSX LS74SXP Net weight ...

Страница 9: ... 5 4 6 7 2 Sets the refrigerator and freezer temperatures The InstaView Door in Door compartment allows for easy access to commonly used food items ESPAÑOL Muestra la temperatura del refrigerador y el Mantiene los alimentos congelados Panel de control Fija la temperatura del refrigerador y el congelador Botón Puerta en Puerta Presione este botón para abrir la Puerta en Puerta InstaView Puerta en P...

Страница 10: ...l storage needs Adjust the shelf height by emptying and removing the shelf and inserting it on a different set of shelf supports The number of refrigerator shelves varies by model Fresh Zone Storage for deli fruit or vegetables Door in Door Case Open the outer Door in Door for easy access to frequently used items without letting a lot of cold air out of the refrigerator Refrigerator Door Bins item...

Страница 11: ...frigerator Choosing the Proper Location Connecting the Water Line Leveling and Door Alignment CAUTION Connect to a potable water supply only Note Parts functions and options vary by model Your model may not include all the Options appears with a different name and or different position ...

Страница 12: ...in the shipping position Reinstall shelves according to your individual storage needs Choosing the Proper Location Water Water supply must be easily connected for the automatic icemaker NOTE The water pressure must be 20 120 psi or 138 827 kPa or 1 4 8 4 kgf cm2 If the refrigerator is installed in an area with low water pressure below 20 psi or 138 kPa or 1 4 kgf cm2 you can install a booster pump...

Страница 13: ... 35 9 10 912 mm 35 9 10 912 mm C Height to Top of Case 68 9 10 1750 mm 68 9 10 1750 mm D Height to Top of Hinge 70 3 10 1785 mm 70 3 10 1785 mm E Space Around 2 50 8 mm 2 50 8 mm F Depth without Door 28 7 10 730 mm 24 3 5 624mm G Depth Total with Door Open 90 50 3 5 1285 mm 46 1 2 1180 mm K Front Clearance 24 610 mm 24 610 mm Note Parts functions and options vary by model Your model may not includ...

Страница 14: ...eft refrigerator door On the back of the refrigerator take out the tube of water from the ferrule adapter located on the connector pressing the adapter release ring see the image below 1 3 Use a flat screwdriver to pry and lift the hooks not seen in the picture located in the lower front part of the lid Lift the lid 4 Remove the cover 2 pull out the tubes 4 5 Disconnect all wire harnesses 5 6 Remo...

Страница 15: ...atch Disassemble the rigth refrigerator door 1 Open the door Remove the screw from the cover of the upper hinge 1 Lift the lid 2 2 Use a flat screwdriver to pry and lift the hooks not seen in the picture located in the lower front part of the lid Lift the lid Turn the hinge lever 3 in the direction of the clockwise Lift the upper hinge 4 separate from the lever holder of the hinge 5 Place the door...

Страница 16: ...e on the bra of the Hinge lever and in place Turn the lever clockwise and adjust the hinge Disassembling Assembling the Water Lines 4 Gently press the collet and insert the tube until only one line shows on the tube NOTE Water hoses should be cut with a clean straight edge to avoid leaks 5 Fit the top over the hinge lever latch and into place Rotate the lever clockwise to secure the hinge 6 Instal...

Страница 17: ...stalling the water supply line to the refrigerator Water banging in the pipes or water hammer in residential plumbing can cause damage to refrigerator parts and lead to water leakage or Turn the icemaker OFF if the refrigerator will be used before the water line is connected Do not install the icemaker tubing in areas where the ambient temperatures fall below freezing WARNING Connect to a potable ...

Страница 18: ... plumbing supply stores to connect the water line Shutoff valve to connect to the cold water line The shutoff valve should have a water inlet with a minimum inside diameter of 5 32 in at the point of connection to the COLD WATER LINE Saddle type shutoff valves are included in many water supply kits Before purchasing make sure a saddle type valve complies with your local plumbing codes NOTE A self ...

Страница 19: ...ith your licensed plumber 5 Tighten the pipe clamp Tighten the clamp screws until the sealing washer begins to swell Pipe Clamp Clamp Screw Washer Inlet End NOTE Do not over tighten clamp or you may crush the tubing 6 Route the tubing Route the tubing between the cold water line and the refrigerator Route the tubing through a hole drilled in the wall cabinet as close to the wall as possible NOTE c...

Страница 20: ...rator has two front leveling legs Adjust the legs to alter the tilt front to back or side to side If the refrigerator seems unsteady or the doors do not close easily adjust the refrigerator s tilt using the instruction below 1 Turn the leveling leg to the left to raise that side of the refrigerator or to the rigth to lower it It may take several turns of the leveling leg to adjust the tilt of the ...

Страница 21: ... of the power plug Position the Rrigerator Arrange the coil of tubing so that it does not vibrate against the back of the refrigerator or against the wall Push the refrigerator back to the wall Start the Icemaker Note If the water line is connected set the icemaker power switch to the ON position The icemaker will not begin to operate until it reaches its operating temperature of 15 F 9 C or below...

Страница 22: ...frigerator doors and the freezer drawers for ventilation Connect the power supply Check if the power supply is connected before use Turn off the icemaker Turn off the icemaker if the refrigerator is not yet connected to the water supply NOTE The icemaker water valve may buzz if the icemaker is turned on while the refrigerator is not connected to the water supply Wait for the refrigerator to cool A...

Страница 23: ...application The Wi Fi icon shows the status of the refrigerator s network connection The icon iluminates when the refrigerator is connected to the Wi Fi network Press and hold Wi Fi button for 3 seconds to connect to the network The icon blinks while the connection is being made then turns on once the connection is successfully made This fuction increases both ice production and freezing capacity ...

Страница 24: ...ction to eliminate odors Water Filter 5 Reemplace el filtro de agua cuando el ícono Replace Filter se encienda Luego de reemplazar el filtr mantenga presionado el botón de Water Filter por tres segundos para apagar la luz del ícono Reem filtro de agua aporximadamente cada seis meses La temperatura predeterminada del refrigerador es 37º F 3º C Presione repetidamente el botón Fri seleccionar una nue...

Страница 25: ...mind that you could get to stick lint from the cloth to the exit The dispenser tray can get wet easily because of ice or spilled water Clean the entire area with a damp cloth Replace the disposable water filter when indicated in the Replacement Filter icon or at less every 6 months To give you time to preparation to get a new filter the light it will light up just before the Current filter capacit...

Страница 26: ...0 pieces for a period of 24 hours if the Conditions are favorable This quantity may vary according to the environment ambient temperature around appliance how often the door amount of food stored etc If the ice tray is completely full of ice its production is will stop The sound of ice falling into the Ice tray is normal The ice maker produces ice normally when they have passed about 48 hours afte...

Страница 27: ...er use thin glass cups or dishes to collect ice These containers can break or crack resulting in fragments of Glass on ice Dispense ice in a glass before proceeding to Fill it with water or other drinks Can happen splashed if ice is dispensed into a glass that It already contains liquids Do not touch the ice outlet or the ice machine automatic with your hands or with a tool Otherwise it may damage...

Страница 28: ...gerador está diseñado para almacenar distintos tipos de alimentos Almacene alimentos en el espacio óptimo para disfrutar del sabor más fresco Recipiente de Hielo Interior Si necesita una gran cantidad de hielo traslade el hielo en el cesto de hielo de la puerta a un cesto de almacenamiento de hielo en el congelador Estantes del congelador Almacenan varios alimentos congelados tal como carne pescad...

Страница 29: ...r freezer drawer is opened or closed too often warm air may penetrate the refrigerator and raise its temperature This can increase the running costs of the unit Food Storage Tips Wrap or store food in the refrigerator in airtight and moisture proof material unless otherwise noted This prevents food odor and taste transfer throughout the refrigerator For dated products check date code to ensure fre...

Страница 30: ...ir or moisture in or out If it does you could have food odor and taste transfer throughout the refrigerator and could also dry out frozen food Packaging recommendations Straight sided canning freezing jars Heavy duty aluminum foil Plastic coated paper Non permeable plastic wraps Follow package or container instructions for proper freezing methods Do not use Bread wrappers Non polyethylene plastic ...

Страница 31: ...ut opening the refrigerator door 1 Knock twice on the glass to turn the LED light inside the Door in Door on or off 2 The LED light turns off automatically after 10 seconds The InstaView Door in Door function is disabled when the right refrigerator door and the left freezer door are open for 2 seconds after closing the door and when the ice dispenser is in use Knock near the center of the glass Kn...

Страница 32: ...ur model may have full or split shelves Detaching the Shelf 1 Remove all items from the shelf Lift the back of the shelf slightly to disengage the rail stops 2 Holding the shelf with both hands tilt the shelf and pull it out Assembling the Shelf 1 Tilt the front of the shelf up and guide the shelf into the slots at a desired height keeping shelf holder down 1 2 Slide the shelf in then lower the fr...

Страница 33: ...unctions or errors caused by network connection If the appliance is having trouble connecting to the Wi Fi network it may be too far from the router Purchase a Wi Fi repeater range extender to improve the Wi Fi signal strength The Wi Fi connection may not connect or may be interrupted because of the home network environment The network connection may not work properly depending on the Internet ser...

Страница 34: ...this feature to help you diagnose and solve problems with your appliance NOTE For reasons not attributable to LGE s negligence the service may not operate due to external factors such as but not limited to Wi Fi unavailability Wi Fi disconnection local app store policy or app unavailability The feature may be subject to change without prior notice and may have a different form depending on where y...

Страница 35: ...r abrasive cleaners For products with a standard stainless steel exterior of the grain Dry with a paper towel to avoid streaks of liquid dish soap in water and rinse with hot water before drying Do not use abrasive or harsh cleaners Inside Walls Allow freezer to warm up so the cloth will not stick To help remove odors wash the inside of the refrigerator with a mixture of baking soda and warm water...

Страница 36: ...NOTE water around 1 oz or 25 cc to drain cover to collect any leaking water Hold the water 2 counterclockwise 3 remove the protective cover from the o rings turn to clockwise 4 the cover The cover will click when closed correctly 5 minutes to remove trapped air and contaminants from the system NOTE Do not dispense the entire 2 5 gallon amount continuously Press and release the dispenser pad for cy...

Страница 37: ...0 particles mL 99 80 24 000 pts ml N A 85 00 Asbestos 180 MFL 107 to 108 MFL than 10 µg L in length 99 00 1 MFL N A 99 00 Atrazine 8 5 µg L 9 0 µg L 10 94 10 0 500 µg L 3 0 µg L NA Benzene 15 0 µg L 15 0 µg L 10 96 60 0 510 µg L 5 0 µg L NA Carbofuran 74 0 µg L 80 0 µg L 10 98 30 1 258 µg L 40 µg L NA Lindane 1 9 µg L 2 0 µg L 10 99 00 0 019 µg L 0 2 µg L NA P Dichlorobenzene 230 0 µg L 225 0 µg L...

Страница 38: ... 10 46 40 ng L 200 ng L NA Trimethoprim 170 ng L 140 40 ng L 96 80 5 44 ng L 20 ng L NA Linuron 160 ng L 140 40 ng L 96 60 5 44 ng L 20 ng L NA Phenytoin 200 ng L 200 40 ng L 94 80 10 40 ng L 30 ng L NA Ibuprofen 400 ng L 400 40 ng L 94 50 22 00 ng L 60 ng L NA Naproxen 140 ng L 140 40 ng L 96 10 5 46 ng L 20 ng L NA Estrone 120 ng L 140 40 ng L 96 10 4 68 ng L 20 ng L NA Bisphenol A 2000 ng L 200...

Страница 39: ...with the ingestion of contaminants Do not use with water that is microbiologically unsafe or of unknown quality without adequate disinfection before or after the system Systems cysts EPA Establishment 070595 MEX 001 CAUTION To reduce the risk associated with property damage due to water leakage Read and follow Use Instructions before installation and use of this system Installation and use MUST co...

Страница 40: ...source attached to your refrigerator and the icemaker is turned on If you do not have a water source attached to the back of the refrigerator you should turn the icemaker off Q Why does the icemaker tray look crooked A This is a normal part of the icemaker cycle The icemaker tray may appear level or with a slight tilt The change in position is to assist in the freezing process Q My refrigerator is...

Страница 41: ... for each compartment to reach the desired temperature Refrigerator was recently relocated If the refrigerator was stored for a long period of time or moved on its side it is necessary for the refrigerator to stand upright for 24 hours before connecting it to power Cooling system runs too much Refrigerator is replacing an older model Modern refrigerators require more operating time but use Refrige...

Страница 42: ...ackaged correctly Food stored uncovered or unwrapped and damp containers can lead to moisture accumulation within each compartment Wipe all containers dry and store food in sealed packaging to prevent condensation and frost Food is freezing in the refrigerator compartment Food with high water content was placed near an air vent Rearrange items with high water content away from air vents Refrigerat...

Страница 43: ...he temperature of each compartment may rise slightly and condensation may proper temperature has been restored once the defrost cycle has completed Refrigerator or Freezer section is too cold Incorrect temperature control settings If the temperature is too cold adjust the control one increment at a time and wait for the temperature to stabilize Refer to the Control Panel for more information Frost...

Страница 44: ...he tubing can kink when the refrigerator is moved during installation or cleaning resulting in reduced water arrange it to prevent future kinks Doors are opened often or for long periods of time If the doors of the unit are opened often ambient air will warm the refrigerator which will prevent the unit from maintaining the set temperature Lowering the refrigerator temperature can help as well as n...

Страница 45: ...nerals odor taste in all water supplies Icemaker was recently installed Ice that has been stored for too long will shrink become cloudy and may develop a stale taste Throw away old ice and make a new supply The food has not been stored properly in either compartment Rewrap the food Odors may migrate to the ice if food is not wrapped properly The interior of the refrigerator needs to be cleaned See...

Страница 46: ... ice supply in the bin has been completely exhausted it may take up to 90 minutes before additional ice is available and Water is dispensing slowly Approximately every six months When the water dispenser output decreases When the ice cubes are smaller than normal is used water pressure below the minimum amount and result in icemaker issues If the problem persists it may be necessary to contact a p...

Страница 47: ...ry to contact a plumber Dispensing warm water Refrigerator was recently installed Allow 24 hours after installation for the water storage tank to cool completely The water dispenser has been used recently and the storage tank was exhausted capacity will range from approximately 20 to 30 oz Dispenser has not been used for several hours If the dispenser has not been used for several hours the oz Ref...

Страница 48: ...at they touch Rub a thin coat of appliance polish or kitchen wax on the gaskets after cleaning Door was recently closed When you open the door warmer air enters the refrigerator As the warm air cools it can create a vacuum If the door is hard to open wait one minute to allow the air pressure to equalize then see if it opens more easily Refrigerator wobbles or seems unstable Leveling legs are not a...

Страница 49: ...eration Air is being forced over the condenser by the condenser fan Normal Operation Gurgling cooling system Normal Operation Popping Contraction and expansion of the inside walls due to changes in temperature Normal Operation Sizzling Water dripping on the defrost heater during a defrost cycle Normal Operation Vibrating If the side or back of the refrigerator is touching a cabinet or wall some of...

Страница 50: ...50 NOTES ENGLISH ENGLISH ...

Страница 51: ...51 NOTES ENGLISH ...

Страница 52: ...LG Customer Information Center Register your product Online www lg com For inquiries or comments visit www lg com ...

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