95
Troubleshooting
This chapter lists some problems you might encounter when using your
phone. Some problems require you to call your service provider, but most
are easy to fix yourself.
Message
Possible causes
Possible corrective measures
SIM error
There is no SIM card
in the phone or it is
inserted incorrectly.
Make sure that the SIM card is correctly
inserted.
No network
connection/
Dropped
network
Signal is weak or
you are outside the
carrier network.
Move toward a window or into an
open area. Check the network operator
coverage map.
Operator applied
new services.
Check whether the SIM card is more
than 6~12 months old. If so, change
your SIM at your network provider's
nearest branch. Contact your service
provider.
Codes do not
match
To change a
security code, you
will need to confirm
the new code by
re-entering it.
If you forget the code, contact your
service provider.
The two codes you
have entered do
not match.
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