BEFORE CALLING FOR SERVICE
SERVICE CALLS CAN OFTEN BE AVOIDED!
IF YOU FEEL YOUR REFRIGERATOR IS NOT OPERATING PROPERLY, CHECK THESE
POSSIBLE CAUSES FIRST :
2
2
PROBLEM
POSSIBLE CAUSES
REFRIGERATOR OR FREEZER
COMPARTMENT TEMPERATURE
TOO WARM
ABNORMAL NOISE(S)
REFRIGERATOR
HAS ODOR
DEW FORMS ON THE
CABINET SURFACE
●
Temperature control not set on proper position.
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Appliance is placed close to wall or heat source.
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Warm weather-frequent door openings.
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Door left open for a long time.
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Large amount of foods are kept in the refrigerator.
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Refrigerator is installed in a weak or uneven place, or
leveling screw needs adjusting.
●
Unnecessary objects placed in the back side of the
refrigerator.
●
Foods with strong odors should be tightly covered or
wrapped
.
●
Interior needs cleaning.
●
Not unusual during periods of high humidity.
●
Door may have been left ajar.
THERE IS NO REFRIGERATION
OR FREEZING
●
A fuse in your home may be blown or the circuit
breaker tripped. Or the appliance is connected to
a
G
FCI (Ground Fault Circuit Interrupter) outlet, and
t
-
he outlet's circuit breaker has tripped.
Check the main electrical box and replace the fuse
r reset the circuit breaker. Do not increase fuse
o
capacity. If the problem is a circuit overload, have
i
t corrected by
-
R
eset the circuit breaker on the GFCI. If the
problem persists, contact an electrician
a quali ed electrician.
●
Is there a power interruption?
- Check the power of other appliances.
- Plug the power plug in the outlet properly.
Customer Care and Service
Contact an LG Electronics customer information centre.
To nd informaion on LG authorized service centre, visit our website at www.lg.com.
Only quali ed service personnel from LG authorized service centre should disassemble,
repair, or modify the appliance.
Spare parts referenced in Regulation EU 2019/2019 are available for 7 years (only door
gaskets are available for 10 years).
To purchase spare parts, contact an LG Electronics customer information centre or our
website at www.lg.com.
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Note:
Regulation EU 2019/2019, valid from 1st March 2021, is related to the Energy Ef ciency
classes by Regulation EU 2019/2016
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