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WARRANTY
LG ELECTRONICS U.S.A., INC.
LG REFRIGERATOR LIMITED WARRANTY - U.S.A.
Should your LG Refrigerator (“Product”) fail due to a defect in materials or workmanship under normal home use, during
the warranty period set forth below, LG will at its option repair or replace the product. This limited warranty is valid only to
the original retail purchaser of the product and applies only when purchased and used within the United States including
U.S. Territories. Proof of original retail purchase is required to obtain warranty service under this limited warranty.
Noises associated with normal operation and failure to follow instructions found in the use and care and installation guides or
operating the unit in an unsuitable environment will not be covered under this warranty.
Replacement products and parts are warranted for the remaining portion of the original warranty period or ninety (90) days,
whichever is greater.
Replacement products and parts may be new or remanufactured.
THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTY, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION,
ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. TO THE EXTENT ANY IMPLIED
WARRANTY IS REQUIRED BY LAW, IT IS LIMITED IN DURATION TO THE EXPRESS WARRANTY PERIOD ABOVE. NEITHER
THE MANUFACTURER NOR ITS U.S. DISTRIBUTOR SHALL BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT,
SPECIAL, OR PUNITIVE DAMAGES OF ANY NATURE, INCLUDING WITHOUT LIMITATION, LOST REVENUES OR PROFITS,
OR ANY OTHER DAMAGE WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. Some states do not allow the exclusion
or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts, so the above exclusion
or limitation may not apply to you. This warranty gives you specific legal rights and you may also have other rights that vary from
state to state.
THIS LIMITED WARRANTY DOES NOT COVER:
1. Service trips to deliver, pick up, install, or repair the
product; instruct the customer on operation of the
product; repair or replace fuses or correct wiring or
plumbing, or correction of unauthorized repairs/
installation.
2. Failure of product to perform during power failures and
interruptions or inadequate electrical service.
3. Damage caused by leaky or broken water pipes, frozen
water pipes, restricted drain lines, inadequate or
interrupted water supply or inadequate supply of air.
4. Damage resulting from operating the product in a
corrosive atmosphere or contrary to the instructions
outlined in the product owner’s manual.
5. Damage to the product caused by accidents, pests and
vermin, lightning, wind, fire, floods, or acts of God.
6. Damage resulting from misuse, abuse, improper
installation, repair, or maintenance. Improper repair
includes use of parts not approved or specified by LG.
7. Damage or failure caused by unauthorized modification
or alteration, or if it is used for other than the intended
purpose, or any water leakage where the unit was not
properly installed.
8. Damage or failure caused by incorrect electrical current,
voltage, or plumbing codes, commercial or industrial
use, or use of accessories, components, or consumable
cleaning products that are not approved by LG.
9. Damage caused by transportation and handling,
including scratches, dents, chips, and/or other damage
to the finish of your product, unless such damage
results from defects in materials or workmanship and
is reported within one (1) week of delivery (Call: 1-800-
243-0000).
10. Damage or missing items to any display, open box,
discounted, or refurbished product.
11. Products with original serial numbers that have been
removed, altered, or can not be readily determined.
Model and Serial numbers, along with original retail
sales receipt, are required for warranty validation.
12. Increases in utility costs and additional utility
expenses.
13. Replacement of light bulbs, filters, or any consumable
parts.
14. Repairs when your product is used in other than normal
and usual household use (e.g. commercial use, offices,
and recreational facilities) or contrary to the instructions
outlined in the product owner’s manual.
15. Costs associated with removal of your product from your
home for repairs.
16. The removal and reinstallation of the product if it is
installed in an inaccessible location or is not installed
in accordance with published installation instructions,
including LG’s owner’s and installation manuals.
17. Shelves, door bins, drawers, handles, accessories, and
other parts besides those that were originally included
with this particular model.
The cost of repair or replacement under these excluded circumstances shall be borne by the consumer.
For complete warranty details and customer assistance,
please call or visit our website:
Call 1-800-243-0000 (24 hours a day, 365 days a year) and
select the appropriate option from the menu, or visit our website
at www.lg.com
Or by mail: LG Customer Information Center:
P. O. Box 240007, 201 James Record Road Huntsville, Alabama
35813
ATTN: CIC
Write your warranty information below:
Product Registration Information:
Model:
Serial Number:
Date of Purchase:
Refrigerator/Freezer
Sealed System (Compressor, Condenser, and Evaporator only)
One (1) year from the date of original
retail purchase
One (1) year from the date of original
retail purchase
Seven (7) years from the date of
original retail purchase
Parts and Labor
(internal/functional parts only)
Parts and Labor
Parts only
(Consumer will be charged for labor).
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