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EN
Symptoms
Possible Cause & Solution
Thumping sound
Wash load may be out of balance.
•
Pause the cycle and redistribute the load after the door unlocks.
Vibrating noise
Package materials are not removed.
•
Remove package materials.
Wash load may be unevenly distributed in the drum.
•
Pause the cycle and redistribute the load after the door unlocks.
Not all levelling feet are resting firmly and evenly on the floor.
•
See the
Levelling the Appliance
to adjust the levelling of the appliance.
Floor not rigid enough.
•
Check if the floor is sold and does not flex. See the
Installation Place
Requirements
to select the proper location.
Operation
Symptoms
Possible Cause & Solution
Water is leaking.
House drain pipes are clogged.
•
Unclog the drain pipe. Contact plumber if necessary.
Leakage is caused by improper installation of drain hose or clogged
drain hose.
•
Clean and straighten the drain hose. Check and clean the drain filter
regularly.
Appliance does not
operate.
Control panel has powered off due to inactivity.
•
This is normal. Press the
Power
button to turn the appliance on.
Appliance is unplugged.
•
Make sure that the cord should be plugged securely into a working outlet.
Water supply is turned off.
•
Turn the water supply tap completely.
Controls are not set properly.
•
Make sure that the cycle should be correctly set. Close the door and press
the
Start/Pause
button.
Door is open.
•
Close the door and make sure that nothing should be caught under the
door preventing it from closing completely.
Circuit breaker/fuse is tripped/blown.
•
Check house circuit breakers/fuses. Replace fuses or reset breaker. The
appliance should be on a dedicated branch circuit. The appliance will
resume the cycle where it stopped once power is restored.
