LG F6V1110BTSA Скачать руководство пользователя страница 70

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TROUBLESHOOTING

ENGLISH

Customer Care and Service

Contact an LG Electronics customer information centre.
• To find an LG Electronics authorised service personnel, visit our website at

www.lg.com

and follow the instructions found there.

• Self-repair is not recommended as it could further damage the device and void the

guarantee.

• Spare parts referenced in Regulation 2019/2023 are available for a minimum

duration of 10 years.

Содержание F6V1110BTSA

Страница 1: ... MANUAL OWNER S DRUM DOMESTIC 1 1 RELEASING THIS DRAWING WITHOUT PERMISSIONG Electronics SHOULD BEACCUSED ACCORDING TO THE LAWS ADN COMPANY RULES REV No REVISION DESCRIPTION DATE PREPARED APPROVALED RER NO BRAND WORK SEC MODEL P NO PRINTING DEGREE EXTERIER INTERIER MATERIALANDPRINTINGDESCRIPTION LGMODELNAME SUFFIX LANGUAGE PAGE REMARK 148 148 210 FRONT BACK 甲乙丙 Global design P No 1 LG电子产品有害物质管理基...

Страница 2: ...his will simplify installation and ensure that the product is installed correctly and safely Leave these instructions near the product after installation for future reference ENGLISH F6V1110WTSA F6V1110BTSA MFL71818857 Rev 00_051221 www lg com Copyright 2021 LG Electronics Inc All Rights Reserved ...

Страница 3: ...Messages 7 WARNING 7 Technical Safety 7 Maximum Capacity 8 Installation 8 Operation 9 Maintenance 10 Disposal 11 INSTALLATION Parts and Specifications 12 Front View 12 Rear View 13 Specifications 14 Accessories 15 Installation Place Requirements 16 Installation Location 16 Wooden Floors Suspended Floors 16 Ventilation 17 Ambient Temperature 17 Electrical Connection 17 Unpacking the Appliance 18 Li...

Страница 4: ...ting the Clothes 29 Checking the Clothes Care Label 29 Checking the Clothes before Loading 29 Adding Detergents and Softeners 31 Detergent Dosage 31 Using the ezDispense Function 31 Adding Detergent Tablets 34 Adding Water Softener 34 Programme Table 35 Washing Programme 35 Extra Options 37 Selectable Maximum Spin Speed 38 Consumption Data 38 Extra Options and Functions 41 Customizing a Washing Pr...

Страница 5: ...NCE Cleaning After Every Wash 53 What to Clean 53 Cleaning the Exterior 53 Cleaning the Appliance Periodically Performing an Emergency Water Evacuation 54 Tub Clean 54 Cleaning the Water Inlet Filter 54 Cleaning the Drain Pump Filter and Performing an Emergency Water Evacuation 55 Cleaning the ezDispense Drawer 56 TROUBLESHOOTING Before Calling for Service 58 Error Messages 58 ezDispense Error Mes...

Страница 6: ...t Evenly loading laundry up to the capacity indicated by the manufacturer for the respective programmes will contribute to energy and water savings For washing smaller amounts of clothes the automatic load recognition system will help reduce the amount of water and energy usage Use the Speed programme for small lightly soiled loads Cold water laundry detergents can be as effective at lower tempera...

Страница 7: ...ance This crossed out wheeled bin symbol indicates that waste electrical and electronic products WEEE should be disposed of separately from the municipal waste stream Old electrical products can contain hazardous substances so correct disposal of your old appliance will help prevent potential negative consequences for the environment and human health Your old appliance may contain reusable parts t...

Страница 8: ...y or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved Children shall not play with the appliance Cleaning and user maintenance shall not be made by children without supervision Children of less than 3 years should be kept away unless continuously supervised Th...

Страница 9: ...e the appliance if it is damaged malfunctioning partially disassembled or has missing or broken parts including a damaged cord or plug This appliance should only be transported by two or more people holding the appliance securely Do not install the appliance in a damp and dusty place Do not install or store the appliance in any outdoor area or any area that is subject to weathering conditions such...

Страница 10: ...vice personnel unless specifically recommended in this Owner s Manual Use only authorized factory parts Do not push down the door excessively when the appliance door is open Do not put animals such as pets into the appliance Do not wash rugs mats shoes or pet blankets stuffed toys or any other items other than clothes or sheets in this machine Keep the area underneath and around the appliance free...

Страница 11: ...ely If the drain hose or inlet hose is frozen during winter use it only after thawing Keep all washing detergents softener and bleach away from children Do not touch the power plug or the appliance controls with wet hands Do not bend the power cable excessively or place a heavy object on it Avoid touching any water that is drained from the appliance during the wash Make sure that drainage is worki...

Страница 12: ...modify the appliance Contact an LG Electronics customer information centre if you move and install the appliance in a different location Disposal Before discarding an old appliance unplug it Cut off the cable directly behind the appliance to prevent misuse Dispose of all packaging materials such as plastic bags and styrofoam away from children The packaging materials can cause suffocation Remove t...

Страница 13: ...OTE Appearance and specifications may change without notice to improve the quality of the appliance Front View Index Part Name Index Part Name A Detergent Dispenser Drawer E Cover Cap B Door F Drain Plug C Levelling Feet G Drain Pump Filger D Control Panel ...

Страница 14: ...13 INSTALLATION ENGLISH Rear View Index Part Name Index Part Name A Power Plug C Drain Hose B Transit Bolts ...

Страница 15: ... INSTALLATION Specifications Dimension mm Description Value Model Name F6V1110WTSA F6V1110BTSA Power Supply 220 240 V 50 Hz Product Weight 70 kg Index Dimension mm W 600 H 850 D 565 D 620 D 1100 W D D D H ...

Страница 16: ...NGLISH Accessories 1 The included accessories vary depending on the model you purchased Cold Supply Hose Anti slip Sheets 1 Spanner Elbow Bracket for Securing Drain Hose Caps for Covering Transit Bolt Holes Tie Strap 1 ...

Страница 17: ... the event of a breakdown When installing the appliance adjust all four feet using the transit bolt spanner provided to ensure the appliance is stable Floor Installation To ensure sufficient clearance for water inlet hoses drain hose and airflow allow minimum clearances of at least 20 mm at the sides and 100 mm behind the appliance Be sure to allow for wall door or floor moldings that may increase...

Страница 18: ...y burst under pressure The reliability of the electronic control unit may be impaired at temperatures below freezing point If the appliance is delivered in winter and temperatures are below freezing place the appliance at room temperature for a few hours before putting it into operation Electrical Connection Do not use an extension cord or double adapter Always unplug the appliance and turn off th...

Страница 19: ... on its front or back Removing the Transit Bolt Assemblies To prevent the appliance from severe vibration and breakage remove transit bolts and retainers 1 Starting with the bottom two transit bolts A use the spanner included to fully loosen all transit bolts by turning them counterclockwise 2 Remove the bolt assemblies by wiggling them slightly while pulling them out 3 Install the hole caps Locat...

Страница 20: ...ssive noise and vibration Adjusting and Levelling the Feet When installing the appliance the appliance should be aligned and perfectly level If the appliance is not aligned and level properly the appliance may be damaged or may not operate properly 1 Turn the levelling feet as required if the floor is uneven Do not insert pieces of wood etc under the feet Make sure that all four feet are stable an...

Страница 21: ... malfunction through noise and vibration If this occurs install the anti slip sheets under the levelling feet and adjust the level 1 Clean the floor to attach the anti slip sheets Use a dry rag to remove and clean foreign objects and moisture If moisture remains the anti slip sheets may slip 2 Adjust the level after placing the appliance in the installation area 3 Place the adhesive side A of the ...

Страница 22: ...are supplied with the water supply hose They are used to prevent water leaks Connection to taps is sufficiently tight Do not use mechanical devices such as multi grips to tighten the water supply hose Ensure that the curved end of the water supply hose is connected to the appliance Connecting the Hose to the Water Tap Connecting Screw Type Hose to Tap with Thread Screw the supply hose connector on...

Страница 23: ...y for models with one water inlet Connect to the cold water supply only NOTE After completing connection if water leaks from the hose repeat the same steps Use the most conventional type of tap for the water supply In case that the tap is square or too big remove the guide plate before inserting the tap into the adaptor Make sure that the hose should not be kinked or trapped ...

Страница 24: ...100 cm above the floor Water in the appliance may not drain or may drain slowly Securing the drain hose correctly will protect the floor from damage due to water leakage If the drain hose is too long do not force it back into the appliance This will cause abnormal noise When installing the drain hose to a sink secure it tightly with string 105 cm ...

Страница 25: ...appliance CAUTION Before closing the door ensure that all clothes and items are inside the tub and not overhanging on the rubber door seal where they will become caught when the door is closed Failing to do so will cause damage to the door seal and the clothes 3 Close the door CAUTION Remove items from the flexible door seal gasket to prevent clothing and door seal damage 4 Add cleaning products o...

Страница 26: ...ight of the load If the Start Pause button is not pressed within a certain time the appliance will shut off and all settings will be lost NOTE In the following case the door will not open even if you pause the washing programme or turn the washing machine off When the washing machine starts a washing programme and has water inside the drum the door will not open in order to prevent a flood until t...

Страница 27: ...nctions press and hold the corresponding button for 3 seconds The corresponding symbol lights up in the display This allows you to select an additional programmes and will light when selected Remote Start With the LG ThinQ app you can use a smartphone to control your appliance remotely In order to use this function refer to SMART FUNCTIONS Wi Fi Press and hold the Delay End button for 3 seconds to...

Страница 28: ...ce The LED will blink ezDispense Nozzle Clean Press and hold the Spin button for 3 seconds to use the ezDispense Nozzle Clean function This function cleans residual detergent or softener in the hose connected to the ezDispense when changing the type of detergent or softener G Display The display shows the settings estimated remaining time options and status messages When the appliance is turned on...

Страница 29: ...ing When a washing programme is selected the default time for that programme is displayed This time will change as options are selected If the display shows then the time will be displayed after the load sensing has detected the load size This is normal The time shown is only an estimate This time is based on normal operating conditions Several external factors load weight room temperature incomin...

Страница 30: ...eparately lint producing fabrics from lint collecting fabrics Lint producers can result in pilling and linting on the lint collectors Checking the Clothes Care Label The symbols tell you about the fabric content of your garment and how it should be washed Symbols on the Care Labels NOTE The dashes under the symbol give you information about the type of fabric and the maximum allowance of mechanica...

Страница 31: ...es Wash delicates stockings underwired bras in a wash net Close zippers hooks and strings to make sure that these items do not snag on other clothes Pre treat dirt and stains by brushing a small amount of detergent dissolved water onto stains to help lift dirt ...

Страница 32: ...sing the detergent Failing to do so will cause oversudsing Refer to the label of the clothes before adding the detergent and choosing the water temperature Use only suitable detergents for the respective type of clothing Liquid detergent is often designed for special applications e g for coloured fabric wool delicate or dark clothes Powdered detergent is suitable for all types of fabric For better...

Страница 33: ... before inserting it Do not try to fill the compartments too quickly Add detergent and softener slowly to avoid overflows 4 After filling the compartments insert the lids and turn them clockwise until they are tightly closed Securely close the lids to the ezDispense compartments to minimize airflow which can harden these additives and prevent them from dispensing properly Be careful not to lose th...

Страница 34: ...unction Add detergent to the manual dispenser 1 Press the Dispenser 1 or Dispenser 2 button repeatedly to turn off the ezDispense function A Dispenser 1 button B Dispenser 2 button 2 Open the detergent dispenser drawer 3 Load the laundry products into the appropriate manual dispenser compartments Use the main wash detergent compartment at the manual dispenser for powdered or liquid detergent Do no...

Страница 35: ... used in this compartment Liquid or powdered color safe bleach may be added to the manual main wash compartment with detergent of the same type Do not mix liquids and powders If you use a detergent that does not dissolve easily or a detergent with high viscosity it will leave a residue and clog the dispenser Be sure to turn off the ezDispense function Adding Detergent Tablets Detergent tablets can...

Страница 36: ...y 39 minutes Mixed Fabric 40 C Cold to 60 C Max Load 4 kg Description Washes mixed fabrics simultaneously Use for various kind of fabrics except special garments silk delicate sports wear dark clothes wool duvet curtains Easy Care 40 C Cold to 60 C Max Load 4 kg Description Washes clothes that do not need ironing after washing Use for Polyamide acrylic polyester Silent Wash 40 C Cold to 60 C Max L...

Страница 37: ... such as washable wool lingerie dresses etc Use detergent for machine washable woolens Sportswear 40 C Cold to 40 C Max Load 3 kg Description Washes special garments like sports and outdoor wear Use for water repellent fabric laminate used on clothing Speed 14 20 C 20 C to 40 C Max Load 2 kg Description Washes small loads of lightly soiled clothes for approximately 14 minutes Duvet Cold Cold to 40...

Страница 38: ...Item options can be selected for every washing programme in the table below Intensive option can be selected for every washing programme in the table below expect for TurboWash 39 and Speed 14 programmes Programme Steam Wrinkle Care TurboWash Pre Wash Cotton Eco 40 60 TurboWash 39 1 Mixed Fabric Easy Care Silent Wash Allergy Care 1 Delicates Hand Wool Sportswear Speed 14 1 Duvet ...

Страница 39: ...pm All Silent Wash 800 rpm Up to 1000 rpm Allergy Care 1600 rpm All Delicates 800 rpm Up to 800 rpm Hand Wool 800 rpm Up to 800 rpm Sportswear 800 rpm Up to 800 rpm Speed 14 400 rpm All Duvet 1000 rpm Up to 1000 rpm kg Laundry load h mm Programme duration kWh Energy consumption Maximum temperature inside the treated textile Litres Water consumption rpm Maximum spin speed Remaining moisture at the ...

Страница 40: ...ncy classes by Regulation EU 2019 2014 Scan the QR code on the energy label supplied with the appliance which provides a web link to the information related to the performance of the appliance in the EU EPREL database Keep the energy label for reference together with the owner s manual and all other documents supplied with the appliance The model name can be found on the rating label of the applia...

Страница 41: ...40 OPERATION NOTE To find the same information in EPREL visit https eprel ec europa eu and search using the model name Valid from 1st March 2021 ...

Страница 42: ...n speed NOTE If No of the spin level is selected the drum of the washing machine will rotate before the drainage Rinse This function is recommended for people with detergent allergies Press and hold the TurboWash button for 3 seconds to add rinse once Intensive This function is used to wash normal and heavily soiled clothes Press and hold the Pre Wash button for 3 seconds Follow the next steps to ...

Страница 43: ...shing results will be provided Follow the next steps to use a special option 1 Press the Power button 2 Select a washing programme 3 Customize the washing programme Temp Spin Rinse and Intensive as necessary 4 To use special options Optional 1 Press Steam or TurboWash button Optional 2 Press and hold Steam button for 3 seconds to select the Wrinkle Care option 5 Press the Start Pause button Using ...

Страница 44: ...on all LEDs on the control panel will be turned off within 20 minutes This feature may vary depending on the model purchased The delay time is the time to the end of the programme not the start The actual running time may vary due to water temperature clothes and other factors To cancel the function the Power button should be pressed Avoid using liquid detergent for this function Using the ezDispe...

Страница 45: ...he Normal LED light on the Dispenser 1 and Dispenser 2 buttons The Delicates Sportswear and Tub Clean cycles turn the ezDispense function off by default Changing Default Dispense Amounts The default settings are configured to dispense 42 ml of detergent and 30 ml of softener for 4 6 kg of normally soiled laundry Detergent should be used according to the instruction of the detergent manufacturer an...

Страница 46: ... Power button 2 Press and hold the Dispenser 1 and Dispenser 2 buttons at the same time for 3 seconds 3 Press the Dispenser 1 button to light up the B Link indicator The A Liquid detergent indicator is always light on When the B Link indicator is selected the Dispenser 2 button cannot be operated 4 Press and hold the Dispenser 1 and Dispenser 2 buttons at the same time for 3 seconds to save the ch...

Страница 47: ...ears on the display 5 Press the Dispenser 1 or Dispenser 2 button to select the compartment to be cleaned up Both compartments can be cleaned at the same time 6 Press the Start Pause button Finishes this function within 16 minutes Settings Child Lock Use this option to disable the controls This function can prevent children from changing cycles or operating the appliance NOTE Once this function is...

Страница 48: ... hold the Delay End and Add Item buttons at the same time for 3 seconds to deactivate this function Beep On Off This appliance plays a melody when it starts and stops Press and hold the TurboWash and Pre Wash buttons simultaneously for 3 seconds to deactivate activate this function ...

Страница 49: ...he appliance at a time Tub Clean Coach This function shows how many cycles remain before it is time to run the Tub Clean function Energy Monitoring This function checks the energy consumption of the recently used cycles and monthly average Smart Diagnosis This function provides useful information for diagnosing and solving issues with the appliance based on the pattern of use Settings Allows you t...

Страница 50: ... Fi network it may be too far from the router Purchase a Wi Fi repeater range extender to improve the Wi Fi signal strength The Wi Fi connection may not connect or may be interrupted because of the home network environment The network connection may not work properly depending on the Internet service provider The surrounding wireless environment can make the wireless network service run slowly The...

Страница 51: ...fabric softener to the appropriate areas of the dispenser 2 Press the Power button 3 Press and hold Remote Start button for 3 seconds to enable the remote control function 4 Start a cycle from the LG ThinQ application on your smartphone NOTE Once this function is enabled you can only start a cycle from the LG ThinQ smartphone application If the cycle is not started the appliance will wait to start...

Страница 52: ...ices are available for download LG Electronics will also provide open source code to you on CD ROM for a charge covering the cost of performing such distribution such as the cost of media shipping and handling upon email request to opensource lge com This offer is valid for a period of three years after our last shipment of this product This offer is valid to anyone in receipt of this information ...

Страница 53: ...is feature in the menu Follow the instructions provided in the LG ThinQ application Using Audible Diagnosis to Diagnose Issues Follow the instructions below to use the audible diagnosis method Launch the LG ThinQ application and select the Smart Diagnosis feature in the menu Follow the instructions for audible diagnosis provided in the LG ThinQ application 1 Press the Power button to turn on the a...

Страница 54: ...al to remove any moisture Leave the door slightly open to dry the drum Wipe the appliance with a dry cloth to remove any moisture WARNING Leave the door open to dry inside of the appliance only if the children are supervised at home Cleaning the Exterior Proper care of your appliance can extend the service life Exterior Immediately wipe off any spills Wipe with a damp cloth and then again with a d...

Страница 55: ...e dispenser drawer slowly 4 Turn on the power and then select the Tub Clean 5 Press the Start Pause button to start 6 Leave the door open to dry the inside of the appliance completely When the inside of the appliance is not dried completely it may cause a bad smell or mildew WARNING Leave the door open to dry inside of the appliance only if the children are supervised at home Cleaning the Water In...

Страница 56: ...ter evacuation 1 Unplug the appliance 2 Open the cover cap and pull out the drain tube 3 Remove the drain plug from the drain tube first A and then drain the water Then slowly unscrew the drain pump filter B to drain the remaining water and then proceed to remove any debris or objects from the filter 4 After cleaning the drain pump filter carefully reinsert the filter and screw the drain cap back ...

Страница 57: ...oing so may cause fire or electric shock 1 Turn off the washing machine and unplug the power cord 2 Pull out the detergent dispenser drawer until it stops 3 Press down the disengage button A to completely remove the drawer 4 Open the lids 5 Clean the inserts with warm water Rinse the drawer in warm water to dissolve the detergent residue or softener scale Use a soft cloth or brush to remove any re...

Страница 58: ...SH Do not use soap when cleaning the drawer and inserts 8 Securely close the covers on the ezDispense compartments 9 Wipe off any moisture with a dry towel or cloth after cleaning 10Reinsert the detergent dispenser drawer ...

Страница 59: ... If the appliance does not function properly or does not function at all check the following tables before calling to LG Electronics service centre Error Messages Symptoms Possible Cause Solution 1E INLET ERROR Water supply is not adequate in that location Water does not enter appliance or it enters slowly Check another tap in the house Water supply tap is not completely open Water does not enter ...

Страница 60: ...re spin can be achieved OE WATER OUTLET ERROR Drain hose is kinked or clogged Water in the appliance does not drain or drains slowly Clean and straighten the drain hose The drain filter is clogged Check and clean the drain filter dE dE1 dEz dE4 DOOR ERROR Door sensor malfunctions Please call LG service centre You can find your local LG service centre phone number in the warranty card tE CONTROL ER...

Страница 61: ...ime and the detergent hardened Clean the detergent compartment thoroughly fill it with liquid detergent install it in the drawer and run a wash cycle If E d1 is displayed continuously call for service E dz ezDispense ERROR 2 The amount of liquid detergent in the detergent compartment did not decrease Call for service E d3 ezDispense ERROR 3 The amount of fabric softener in the liquid fabric soften...

Страница 62: ... during the washer operation Push the drawer completely closed If O PN is displayed continuously call for service Symptoms Possible Cause Solution Rattling and clanking noise Foreign objects such as keys coins or safety pins may be in the drum Stop the appliance check the drum for foreign objects If the noise continues after the appliance is restarted call for service Thumping sound Heavy clothes ...

Страница 63: ...velling of the appliance Floor not rigid enough Check if the floor is sold and does not flex See the Installation Place Requirements to select the proper location Symptoms Possible Cause Solution Water is leaking House drain pipes are clogged Unclog waste pipes Contact plumber if necessary Leakage is caused by improper installation of drain hose or clogged drain hose Clean and straighten the drain...

Страница 64: ...e on a dedicated branch circuit The appliance will resume the programme where it stopped once power is restored Control needs to be reset Press the Power button then reselect the desired programme and press the Start Pause button Start Pause was not pressed after a programme was set Press the Power button then reselect the desired programme and press the Start Pause button The appliance is turned ...

Страница 65: ...t the drain hose is not kinked Drain located higher than 1 2 m above the floor Make sure that the drain hose is no higher than 1 2 m above the bottom of the appliance Detergent is not dispensed completely or not dispensed at all Too much detergent is used Follow the guidelines provided by the detergent manufacturer Drain Pump Filter may be blocked Clean the Drain filter Cycle time is longer than u...

Страница 66: ...ng to aid in stain removal Staining Bleach or softener is dispensed too soon Dispenser compartment is overfilled It makes bleach or softer dispensed rapidly Always measure bleach or softener to prevent overfilling Close the detergent dispenser slowly Bleach or softener was added directly to the clothes in the drum Always use the detergent dispenser to ensure that bleach or softener is properly dis...

Страница 67: ...ed may be too high Set the spin speed to suit the garment type Symptoms Possible Cause Solution Musty or mildewy odour in appliance Inside of drum is not cleaned properly Run the Tub Clean function regularly Odours can occur if the drain hose is not properly installed causing siphoning water flowing back inside of the appliance When installing the drain hose make sure that it does not get kinked o...

Страница 68: ...Check and change the default dispense amounts setting The ezDispense doesn t dispense detergent softener The ezDispense function is off Turn on the ezDispense function The ventilation holes are blocked Clean the ventilation holes for the lids on the compartments with warm water The detergent or softener in the ezDispense compartments has hardened Clean the ezDispense compartments and change the de...

Страница 69: ...on LG ThinQ Mobile data for your smartphone is turned on Turn off the Mobile data of your smartphone and register the appliance using the Wi Fi network The wireless network name SSID is set incorrectly The wireless network name SSID should be a combination of English letters and numbers Do not use special characters The router frequency is not 2 4 GHz Only a 2 4 GHz router frequency is supported S...

Страница 70: ...find an LG Electronics authorised service personnel visit our website at www lg com and follow the instructions found there Self repair is not recommended as it could further damage the device and void the guarantee Spare parts referenced in Regulation 2019 2023 are available for a minimum duration of 10 years ...

Страница 71: ...Memo ...

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