40
EN
Symptoms
Possible Cause & Solution
Appliance does not
drain water.
Kinked drain hose.
•
Ensure that the drain hose is not kinked.
Drain located higher than 1.2 m above the floor.
•
Make sure that the drain hose should not be higher than 1.2 m above the
bottom of the appliance.
Detergent is
not dispensed
incompletely or not
dispensed at all.
Too much detergent is used.
•
Follow the guidelines provided by the detergent manufacturer.
Cycle time is longer
than usual.
The load is too small.
•
Add more items to allow the appliance to balance the loads.
Heavy articles are mixed with lighter items.
•
Always try to wash articles with similar weight in order to allow the
appliance to evenly distribute the weight of the load for spinning.
The load is out of balance.
•
Manually redistribute the load if articles have become tangled.
Duration is delayed
Unbalance is detected or suds removing programme is on.
•
This is normal. The time remaining shown on the display is only an
estimated duration. Actual time may vary.
Performance
Symptoms
Possible Cause & Solution
Poor stain removal
Previously set stains.
•
Articles that have been previously washed may have stains which have
been set. These stains may be difficult to remove and may require hand
washing or pre-treating to aid in stain removal.
Staining
Bleach or softener is dispensed too soon.
•
Dispenser compartment is overfilled. It makes bleach or softer dispensed
rapidly. Always measure bleach or softener to prevent overfilling.
•
Close the dispenser drawer slowly.
Bleach or softener was added directly to the wash load in the drum.
•
Always use the dispensers to ensure that laundry products are properly
dispensed at the right time in the cycle.
Clothes were not properly sorted.
•
Always wash dark colours separately from light colours and whites to
prevent discolouration.
•
Never wash heavily soiled items with lightly soiled items.
