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2015

IS 250C

WARRANTY AND SERVICES GUIDE

Owner Amenities

Warranty Information

Maintenance Requirements

Содержание 2015 IS 250C

Страница 1: ...2015 IS 250C WARRANTY AND SERVICES GUIDE Owner Amenities Warranty Information Maintenance Requirements...

Страница 2: ...pairs for your vehicle performed by an authorized Lexus dealership To locate your nearest authorized Lexus dealership log on to www lexus com or contact Lexus Customer Satisfaction at 800 255 3987 AUT...

Страница 3: ...rmed a thorough service to prepare your vehicle for delivery This includes initializing certain electronic features such as the one touch power windows Scheduled Maintenance Your vehicle requires main...

Страница 4: ...ance 6 Other Benefits and Assistance Quality Control 7 Vehicle Service History 7 Vehicle Service Agreements 7 Body Repairs 7 The Smart Key 8 WARRANTY INFORMATION Introduction If You Need Assistance 9...

Страница 5: ...d Lexus Warranty Coverage 40 Lexus Dealership Service 41 General Maintenance and Regular Use 42 Scheduled Maintenance Log Determining Your Maintenance Interval Months vs Mileage 44 Special Operating C...

Страница 6: ...tallation of driver s floor mat Road test vehicle What are Lexus Personalized Settings Your vehicle includes a variety of electronic features that can be programmed to your preferences For example doo...

Страница 7: ...s more than eight hours to repair Lexus will provide you with a complimentary loaner vehicle for up to five days Travel Protection Lexus will reimburse for a rental car for up to five days and for ove...

Страница 8: ...limentary Lexus Roadside Assistance app How to Get Help To obtain roadside assistance take the following steps 1 Call 800 25 LEXUS 800 255 3987 2 Have as much of the following information as possible...

Страница 9: ...ehicle service agreement These agreements cover the cost of specific repairs beyond the factory warranty period They also cover services such as towing substitute transportation and lodging to minimiz...

Страница 10: ...the key number plate is not available a Lexus dealer or certain locksmiths can obtain the key code from a restricted access database These businesses can also access a service utility to register the...

Страница 11: ...e dealership does not address your concern to your satisfaction call the Lexus Customer Satisfaction Department at 800 25 LEXUS 800 255 3987 In Canada call 800 26 LEXUS 800 265 3987 In Mexico call 95...

Страница 12: ...your state However if your state law permits and if you choose to exercise rights and seek remedies that are not created by the Act you need not use NCDS NCDS Arbitration What is the Dispute Settlemen...

Страница 13: ...s of the expiration of the eligibility period provided the concern or alleged defect was brought to the attention of Lexus or one of its dealers during the eligibility period How long is the arbitrati...

Страница 14: ...to the Lexus area office for response At the request of either party or the arbitrators NCDS may schedule a technical inspection This may include an inspection of the vehicle by an independent technic...

Страница 15: ...e limits to the scope of arbitrated decisions Arbitrated decisions do not include Attorney fees Punitive damages Multiple damages Consequential damages other than incidental damages that you may be en...

Страница 16: ...of this booklet if you change your address or if you have purchased your Lexus from a previous owner You ve made a wise decision to purchase a Lexus Your vehicle delivers world class luxury and perfor...

Страница 17: ...Connecticut Delaware Maine Maryland Massachusetts New Jersey Oregon Pennsylvania Rhode Island Vermont and Washington vehicles equipped with a California Certi ed Emission Control System Vehicles cover...

Страница 18: ...the coverage set forth in that warranty as well as the General Warranty Provisions When Warranty Begins The warranty period begins on the vehicle s in service date which is the first date the vehicle...

Страница 19: ...in connection with this vehicle Any implied warranty of merchant ability or tness for a particular purpose is limited to the duration of these written warranties Some states do not allow restrictions...

Страница 20: ...elt and cover flywheel oil pan water pump fuel pump engine mounts engine control computer seals and gaskets Transmission and Transaxle Case and all internal parts torque converter clutch cover mounts...

Страница 21: ...rest authorized Lexus dealership is covered This warranty does not cover damage or failures resulting directly or indirectly from any of the following Fire accidents or theft Abuse or negligence Misus...

Страница 22: ...r which the original factory assigned vehicle identification number cannot be determined Salvage or Total Loss Vehicles Any vehicle that has ever been issued a salvage title or similar title under any...

Страница 23: ...n your vehicle DISPUTE RESOLUTION Your Warranties in Detail 21 NEW VEHICLE LIMITED WARRANTY WARRANTY Disclaimer of Extra Expenses and Damages The performance of necessary repairs and adjustments is th...

Страница 24: ...ome states and localities have established vehicle inspection and maintenance I M programs to encourage proper vehicle maintenance If an EPA approved I M program is in force in your area you are eligi...

Страница 25: ...start enrichment system Deceleration control system Electronic fuel injection system components Airflow sensor Engine control module 8 80 Throttle body Other components Air Induction System Intake man...

Страница 26: ...PCV System Oil filler cap PCV valve or orifice Other Parts Used in Systems Listed Data link connector 8 80 Hoses clamps fittings tubing and mounting hardware Malfunction indicator light and bulb 8 80...

Страница 27: ...um performance and maintain the quality built into your vehicle s emission control systems Lexus recommends the use of Genuine Lexus Parts when servicing or repairing the systems Warrantycoverageisnot...

Страница 28: ...Obtaining Warranty Service If you have questions or concerns about your vehicle s federal emission warranty coverage please follow the steps described on pages 9 10 In the case of the Emission Perfor...

Страница 29: ...ons test withinthreemonthsor4 000miles whichever comes first of delivery totheultimatepurchaser and thevehiclehasbeenmaintained andusedinaccordancewiththe written instructions for proper maintenancean...

Страница 30: ...Also included may be hoses belts connectors and other emissions related assemblies Where a warrantable condition exists Lexus will repair your vehicle at no cost to you including diagnosis parts and l...

Страница 31: ...of the required maintenance indicated in the Owner s Manual and this guide Lexus recommends that you retain all receipts covering maintenance on your vehicle but Lexus cannot deny warranty coverage s...

Страница 32: ...re are covered for seven years or 70 000 miles from the vehicle s in service date whichever occurs first Air Fuel Metering System Engine control computer engine control module Fuel delivery pipe Fuel...

Страница 33: ...wever any failure or noncompliance caused by lack of maintenance is not covered by this warranty When maintenance and repairs are paid for by you these services may be performed by you or by any autom...

Страница 34: ...to be equiva lent to Genuine Lexus Parts If your vehicle fails a smog check test you may make a claim under the Emission Performance Warranty To do so take your vehicle to an authorized Lexus dealersh...

Страница 35: ...oncerns about your vehicle s California emission warranty coverage please follow the steps described on pages 9 10 You may also request information from or report complaints to California Air Resource...

Страница 36: ...one directory for dealer locations Your Lexus dealer may also be able to assist you in obtaining warranty service from the manufacturer For additional warranty informa tion or service assistance conta...

Страница 37: ...intenance are not covered under warranty You may have maintenance performed on your vehicle by any qualified person or facility However Lexus recommends having maintenance performed by an authorized L...

Страница 38: ...hip maintains an extensive inventory of Genuine Lexus Parts to meet your vehicle service needs And because it is linked electronically to Lexus Parts Distribution Centers the dealership has quick acce...

Страница 39: ...equirements If your vehicle is inoperable or unsafe to drive and there is no Lexus dealer ship reasonably available to make repairs you may perform the repairs yourself or have them performed by anoth...

Страница 40: ...sumes no liability for subsequent failures caused by improper repairs or the use of non Genuine Lexus Parts unless you have the vehicle properly repaired in a timely manner To ensure that warranty cov...

Страница 41: ...eral maintenancesuchasfluidchecksand visual inspections These procedures are listed on pages 42 43 of this booklet and described in detail in the Maintenance section of the Owner s Manual It is especi...

Страница 42: ...However damage or failures caused by lack of proper maintenance are not covered under warranty Maintenance and repair services may be performed by you or by any automotive service provider you choose...

Страница 43: ...zed state of the art training as well as rigorous exams through both Lexus and the National Institute for Automotive Service Excellence Additionally when you have your vehicle serviced at a Lexus deal...

Страница 44: ...re Check tires for damage and wear Check installation of driver s floor mat After a Car Wash Check installation of driver s floor mat When Cleaning the Interior Remove dirt and dust with a vacuum clea...

Страница 45: ...or cotton cloth with mild car wash soap Rinse off with water If water does not bead on a clean vehicle surface apply car wax using a soft cotton cloth when the body of the vehicle is cool When Cleani...

Страница 46: ...o obtain maintenance every six months Special Operating Conditions In addition to standard maintenance items vehicles that are driven under special operating conditions require further maintenance ser...

Страница 47: ...l include these items Inspect and adjust all fluid levels Program Lexus Personalized Settings if requested Reset maintenance reminder light Inspect tires Visually inspect brake pads calipers and rotor...

Страница 48: ...hip Your complimentary service will include these items Replace engine oil with 0W 20 oil replace oil filter Reset maintenance reminder light Inspect tires Visually inspect brake pads calipers and rot...

Страница 49: ...Scheduled Maintenance Log SCHEDULED MAINTENANCE LOG MAINTENANCE 47 NOTES...

Страница 50: ...ts Inspect ball joints and dust covers Inspect engine air lter Inspect steering linkage and boots Tighten nuts and bolts on chassis Date _______ Mileage ________ 12 Months or 10 000 Miles2 Replace eng...

Страница 51: ...Note If 0W 20 oil was not used at last oil change or if you drive primarily under certain special operating conditions you should also replace the engine oil with 0W 20 oil and replace the oil lter Se...

Страница 52: ...and adjust all uid levels Reset maintenance reminder light Inspect tires Visuallyinspectbrakepads calipersandrotors Inspect wiper blades Check installation of driver s oor mat Road test vehicle Note I...

Страница 53: ...and mountings __ Fuel lines and connections fuel tank band and fuel tank vapor vent system hoses If you drive primarily under this special operating condition perform these additional items Driving on...

Страница 54: ...rating condition perform these additional items Driving on dirt roads or on dusty roads Inspect axle shaft boots Inspect ball joints and dust covers Inspect engine air lter Inspect steering linkage an...

Страница 55: ...Note If 0W 20 oil was not used at last oil change or if you drive primarily under certain special operating conditions you should also replace the engine oil with 0W 20 oil and replace the oil lter Se...

Страница 56: ...and adjust all uid levels Reset maintenance reminder light Inspect tires Visuallyinspectbrakepads calipersandrotors Inspect wiper blades Check installation of driver s oor mat Road test vehicle Note I...

Страница 57: ...Exhaust pipes and mountings __ Fuel lines and connections fuel tank band and fuel tank vapor vent system hoses If you drive primarily under this special operating condition perform these additional i...

Страница 58: ...rating condition perform these additional items Driving on dirt roads or on dusty roads Inspect axle shaft boots Inspect ball joints and dust covers Inspect engine air lter Inspect steering linkage an...

Страница 59: ...t used at last oil change or if you drive primarily under certain special operating conditions you should also replace the engine oil with 0W 20 oil and replace the oil lter See page 44 for conditions...

Страница 60: ...and adjust all uid levels Reset maintenance reminder light Inspect tires Visually inspect brake pads calipers and rotors Inspect wiper blades Check installation of driver s oor mat Road test vehicle N...

Страница 61: ...lant see page 69 __ Exhaust pipes and mountings __ Fuel lines and connections fuel tank band and fuel tank vapor vent system hoses If you drive primarily under this special operating condition perform...

Страница 62: ...erform these additional items Driving on dirt roads or on dusty roads Inspect axle shaft boots Inspect ball joints and dust covers Inspect engine air lter Inspect steering linkage and boots Tighten nu...

Страница 63: ...0W 20 oil was not used at last oil change or if you drive primarily under certain special operating conditions you should also replace the engine oil with 0W 20 oil and replace the oil lter See page...

Страница 64: ...id levels Inspect engine coolant see page 69 Reset maintenance reminder light Inspect tires Visuallyinspectbrakepads calipersandrotors Inspect wiper blades Check installation of driver s oor mat Road...

Страница 65: ...onnections fuel tank band and fuel tank vapor vent system hoses If you drive primarily under this special operating condition perform these additional items Driving on dirt roads or on dusty roads Tig...

Страница 66: ...erform these additional items Driving on dirt roads or on dusty roads Inspect axle shaft boots Inspect ball joints and dust covers Inspect engine air lter Inspect steering linkage and boots Tighten nu...

Страница 67: ...0W 20 oil was not used at last oil change or if you drive primarily under certain special operating conditions you should also replace the engine oil with 0W 20 oil and replace the oil lter See page...

Страница 68: ...id levels Inspect engine coolant see page 69 Reset maintenance reminder light Inspect tires Visuallyinspectbrakepads calipersandrotors Inspect wiper blades Check installation of driver s oor mat Road...

Страница 69: ...unout __ Drive belt __ Exhaust pipes and mountings __ Fuel lines and connections fuel tank band and fuel tank vapor vent system hoses If you drive primarily under this special operating condition perf...

Страница 70: ...ns Body Inspection Visually check for corrosion scratches and other damage Check outer body panels inner panels of the hood and doors and underneath the vehicle Apply touch up paint to any chips and s...

Страница 71: ...secure the driver s floor mat using the retaining hooks Never install another floor mat on top of the existing driver s floor mat Never install the driver s floor mat upside down Engine Air Filter Ch...

Страница 72: ...s or 5 000 miles regardless of the oil used or the certification of the vehicle Exhaust Pipes and Mountings Visually inspect the exhaust pipes muffler and hangers for cracks deterioration and damage S...

Страница 73: ...A tire pressure sensor is mounted on each full size wheel These sensors do not require periodic maintenance When a sensor s long life lithium battery becomes discharged the battery should be replaced...

Страница 74: ...Model In service date Mileage at delivery Selling dealership Selling dealership phone number Vehicle Identification Number VEHICLE IDENTIFICATION MAINTENANCE Scheduled Maintenance Log 72...

Страница 75: ...ces 5 6 Differential oil 48 67 69 Dispute resolution 9 13 21 Drive belt 48 67 69 Driver s floor mat 48 67 69 Emergency repairs 37 38 Engine air filter 48 67 69 Engine coolant 42 48 67 69 Engine oil an...

Страница 76: ...ance 39 Maintenance intervals 44 Scheduled maintenance log 48 67 Where to obtain maintenance inside front cover 35 41 Nuts and bolts on chassis 48 67 70 Oil change 48 67 70 Owner responsibilities 25 2...

Страница 77: ...Transmission 48 67 71 Travel protection 5 Warranty coverages Basic 18 California Emission Control 28 33 Corrosion perforation 19 Coverages at a glance 15 Federal Emission Control 22 27 General provis...

Страница 78: ...76 NOTES...

Страница 79: ...complete and mail the attached card even if your warranty coverage has expired This will enable Lexus to contact you with important product or safety updates concerning your vehicle If there is no lo...

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Страница 82: ...14 TCS 08144 Printed 8 14 00505 15WSG IS25C...

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