Action
Yes
No
Step 3
a
Check if the ports are working and if the cables are securely
connected to the computer and the printer.
For more information, see the setup documentation that came
with the printer.
b
Print the document.
Is the document printed?
The problem is
solved.
Go to step 4.
Step 4
a
Turn off the printer, wait for about 10 seconds, and then turn on
the printer.
b
Print the document.
Is the document printed?
The problem is
solved.
Go to step 5.
Step 5
a
Remove, and then reinstall the print driver.
b
Print the document.
Is the document printed?
The problem is
solved.
Contact
Confidential and other held documents do not print
Action
Yes
No
Step 1
a
From the control panel, check if the documents appear in the
Held Jobs list.
Note:
If the documents are not listed, then print the
documents using the Print and Hold options.
b
Print the documents.
Are the documents printed?
The problem is
solved.
Go to step 2.
Step 2
The print job may contain a formatting error or invalid data.
•
Delete the print job, and then send it again.
•
For PDF files, generate a new file, and then print the
documents.
Are the documents printed?
The problem is
solved.
Go to step 3.
Troubleshoot a problem
206
Содержание XM3142
Страница 1: ...MX432 XM3142 MFPs User s Guide October 2022 www lexmark com Machine type 7019 Models 6w6 6w9...
Страница 54: ...4 Locate the ISD connector 5 Insert the card to the ISD connector Set up install and con gure 54...
Страница 154: ...Printing the Menu Settings Page From the home screen touch Settings Reports Menu Settings Page Use printer menus 154...
Страница 161: ...2 Remove the used imaging unit Maintain the printer 161...
Страница 164: ...3 Open the front door 4 Remove the imaging unit 5 Close the front door 6 Remove the tray Maintain the printer 164...
Страница 169: ...4 Insert the new separator pad until it clicks into place 5 Close the door Maintain the printer 169...
Страница 173: ...3 Open the front door 4 Remove the imaging unit 5 Close the front door 6 Remove the tray Maintain the printer 173...
Страница 219: ...9 Open the multipurpose feeder 10 Flex fan and align the paper edges before loading Troubleshoot a problem 219...