Action
Yes
No
Step 1
a
Check if the printer is using a genuine and supported Lexmark
toner cartridge.
Note:
If the toner cartridge is not supported, then install a
supported one.
b
Print the document.
Does toner easily rub off?
Go to step 2.
The problem is
solved.
Step 2
a
Depending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
•
Make sure that the setting matches the paper loaded.
•
You can also change the setting on the printer control
panel. From the home screen, touch
Settings
>
Paper
>
Tray Configuration
>
Paper Size/Type
.
b
Print the document.
Does toner easily rub off?
Contact
The problem is
solved.
Horizontal light bands
Note:
Before solving the problem, print the Print Quality Test Pages. From the home screen, touch
Settings
>
Troubleshooting
>
Print Quality Test Pages
.
Action
Yes
No
Step 1
a
Check if the printer is using a genuine and supported Lexmark
toner cartridge.
Note:
If the cartridge is not supported, then install a
supported one.
b
Print the document.
Do horizontal light bands appear on prints?
Go to step 2.
The problem is
solved.
Troubleshoot a problem
198
Содержание XM3142
Страница 1: ...MX432 XM3142 MFPs User s Guide October 2022 www lexmark com Machine type 7019 Models 6w6 6w9...
Страница 54: ...4 Locate the ISD connector 5 Insert the card to the ISD connector Set up install and con gure 54...
Страница 154: ...Printing the Menu Settings Page From the home screen touch Settings Reports Menu Settings Page Use printer menus 154...
Страница 161: ...2 Remove the used imaging unit Maintain the printer 161...
Страница 164: ...3 Open the front door 4 Remove the imaging unit 5 Close the front door 6 Remove the tray Maintain the printer 164...
Страница 169: ...4 Insert the new separator pad until it clicks into place 5 Close the door Maintain the printer 169...
Страница 173: ...3 Open the front door 4 Remove the imaging unit 5 Close the front door 6 Remove the tray Maintain the printer 173...
Страница 219: ...9 Open the multipurpose feeder 10 Flex fan and align the paper edges before loading Troubleshoot a problem 219...