Action
Yes
No
Step 1
a
Check if the printer is using a genuine and supported Lexmark
toner cartridge.
Note:
If the cartridge is not supported, then install a
supported one.
b
Print the document.
Is the print mottled?
Go to step 2.
The problem is
solved.
Step 2
Check the printer for leaked toner contamination.
Is the printer free of leaked toner?
Go to step 3.
Contact
Step 3
a
Check the status of the imaging unit.
From the home screen, touch
Settings
>
Reports
>
Device
>
Device Statistics
.
b
From the Supply Information section of the pages printed,
check the status of the imaging unit.
Is the imaging unit near end of life?
Go to step 4.
Contact
Step 4
a
Replace the imaging unit.
b
Print the document.
Is the print mottled?
Contact
The problem is
solved.
Paper curl
Action
Yes
No
Step 1
a
Adjust the guides in the tray to the correct position for the paper
loaded.
b
Print the document.
Is the paper curled?
Go to step 2.
The problem is
solved.
Troubleshoot a problem
193
Содержание XM3142
Страница 1: ...MX432 XM3142 MFPs User s Guide October 2022 www lexmark com Machine type 7019 Models 6w6 6w9...
Страница 54: ...4 Locate the ISD connector 5 Insert the card to the ISD connector Set up install and con gure 54...
Страница 154: ...Printing the Menu Settings Page From the home screen touch Settings Reports Menu Settings Page Use printer menus 154...
Страница 161: ...2 Remove the used imaging unit Maintain the printer 161...
Страница 164: ...3 Open the front door 4 Remove the imaging unit 5 Close the front door 6 Remove the tray Maintain the printer 164...
Страница 169: ...4 Insert the new separator pad until it clicks into place 5 Close the door Maintain the printer 169...
Страница 173: ...3 Open the front door 4 Remove the imaging unit 5 Close the front door 6 Remove the tray Maintain the printer 173...
Страница 219: ...9 Open the multipurpose feeder 10 Flex fan and align the paper edges before loading Troubleshoot a problem 219...