
Scan job was not successful
Action
Yes
No
Step 1
Check the cable connections.
a
Make sure that the Ethernet or USB cable is securely connected
to the computer and the printer.
b
Resend the scan job.
Is the scan job successful?
The problem is
solved.
Go to step 2.
Step 2
Check the file you want to scan.
a
Make sure that the file name is not already used in the
destination folder.
b
Make sure that the document or photo you want to scan is not
open in another application.
c
Resend the scan job.
Is the scan job successful?
The problem is
solved.
Go to step 3.
Step 3
a
Make sure that the
Append time stamp
or the
Overwrite
existing file
check box is selected in the destination
configuration settings.
b
Resend the scan job.
Is the scan job successful?
The problem is
solved.
Contact
Scanner does not close
Action
Yes
No
Remove obstructions that keep the scanner cover open.
Did the scanner cover close correctly?
The problem is
solved.
Contact
Scanning takes too long or freezes the computer
Action
Yes
No
Close all applications that are interfering with the scan.
Does scanning take too long or freeze the computer?
Contact
The problem is
solved.
Troubleshooting
268
Содержание XC8155
Страница 66: ...5 Touch Scan Here If necessary change the scan settings 6 Scan the document Scanning 66 ...
Страница 159: ... Scanner glass pad 3 Close the scanner cover Emptying the hole punch box 1 Open door J Maintaining the printer 159 ...
Страница 160: ...2 Remove and empty the hole punch box 3 Insert the hole punch box 4 Close door J Maintaining the printer 160 ...
Страница 170: ...2 Remove the waste toner bottle 3 Remove the imaging unit 4 Remove the photoconductor unit Maintaining the printer 170 ...
Страница 172: ...Replacing an imaging unit 1 Open door A 2 Remove the waste toner bottle Maintaining the printer 172 ...
Страница 176: ...3 Remove the pick roller 4 Unpack the new pick roller Maintaining the printer 176 ...
Страница 186: ...4 Insert the new transfer roller 5 Remove the white packing material 6 Close door B Maintaining the printer 186 ...
Страница 193: ...2 Open door G 3 Remove the staple cartridge 4 Unpack the new staple cartridge Maintaining the printer 193 ...
Страница 195: ...2 Open door G 3 Pull out the staple cartridge holder Maintaining the printer 195 ...
Страница 218: ...2 Open door G 3 Pull out the staple cartridge holder Clearing jams 218 ...
Страница 222: ... Area J1 Areas J3 and J4 Areas J5 and J6 3 Close door J Clearing jams 222 ...
Страница 227: ...5 Insert the staple cartridge holder 6 Close door J Clearing jams 227 ...
Страница 284: ...Installing the staple finisher 1 Turn off the printer 2 Open door C 3 Remove the paper bail Upgrading and migrating 284 ...
Страница 287: ...4 Open the covers at the side of the caster base 5 Open door C Upgrading and migrating 287 ...