Action
Yes
No
Step 5
Check if the cables connecting the printer and the computer are
inserted to the correct ports.
Are the cables inserted to the correct ports?
Go to step 6.
Insert the cables to
the correct ports.
Step 6
Turn off the printer, install the hardware options, and then turn on
the printer.
For more information, see the documentation that came with the
option.
Is the printer responding?
The problem is
solved.
Go to step 7.
Step 7
Install the correct print driver.
Is the printer responding?
The problem is
solved.
Go to step 8.
Step 8
Turn off the printer, wait for about 10 seconds, and then turn on the
printer.
Is the printer responding?
The problem is
solved.
Contact
Job prints from the wrong tray or on the wrong paper
Action
Yes
No
Step 1
a
Check if you are printing on the correct paper.
b
Print the document.
Is the document printed on the correct paper?
Go to step 2.
Load the correct
paper size and paper
type.
Step 2
a
Depending on your operating system, specify the paper size
and paper type from the Printing Preferences or Print dialog.
Note:
You can also change the settings on the printer control
panel. Navigate to:
Settings
>
Paper
>
Tray Configuration
>
Paper Size/Type
b
Make sure that the settings match the paper loaded.
c
Print the document.
Is the document printed on the correct paper?
The problem is
solved.
Go to step 3.
Troubleshooting
233
Содержание XC6152
Страница 65: ...5 Touch Scan Here If necessary change the scan settings 6 Scan the document Scanning 65 ...
Страница 161: ... Scanner glass pad 3 Open door E Maintaining the printer 161 ...
Страница 162: ...4 Wipe the following areas ADF glass in door E Maintaining the printer 162 ...
Страница 163: ... ADF glass pad in door E 5 Close the door and then close the scanner cover Maintaining the printer 163 ...
Страница 173: ...2 Remove the waste toner bottle 3 Remove the imaging unit 4 Remove the photoconductor unit Maintaining the printer 173 ...
Страница 175: ...Replacing an imaging unit 1 Open door A 2 Remove the waste toner bottle Maintaining the printer 175 ...
Страница 179: ...3 Remove the pick roller 4 Unpack the new pick roller Maintaining the printer 179 ...
Страница 189: ...4 Insert the new transfer roller 5 Remove the white packing material 6 Close door B Maintaining the printer 189 ...
Страница 196: ...2 Open door G 3 Remove the staple cartridge 4 Unpack the new staple cartridge Maintaining the printer 196 ...
Страница 198: ...2 Open door G 3 Pull out the staple cartridge holder Maintaining the printer 198 ...
Страница 216: ...2 Open door G 3 Pull out the staple cartridge holder Clearing jams 216 ...
Страница 274: ...4 Remove the paper bail 5 Remove the standard bin insert Upgrading and migrating 274 ...