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Action
Yes
No
Step 3
a
Load paper from a fresh package.
Note:
Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
b
Print the document.
Do paper jams occur frequently?
Contact
The problem is
solved.
Jammed pages are not reprinted
Action
Yes
No
a
From the control panel, navigate to:
Settings
>
Device
>
Notifications
>
Jam Content Recovery
b
In the Jam Recovery menu, select
On
or
Auto
.
c
Print the document.
Are the jammed pages reprinted?
The problem is
solved.
Contact
Printing problems
Confidential and other held documents do not print
Action
Yes
No
Step 1
a
From the control panel, check if the documents appear in the
Held Jobs list.
Note:
If the documents are not listed, then print the
documents using the Print and Hold options.
b
Print the documents.
Are the documents printed?
The problem is
solved.
Go to step 2.
Step 2
The print job may contain a formatting error or invalid data.
•
Delete the print job, and then send it again.
•
For PDF files, generate a new file, and then print the
documents.
Are the documents printed?
The problem is
solved.
Go to step 3.
Troubleshooting
231
Содержание CX920
Страница 164: ... Scanner glass Scanner glass pad 3 Close the scanner cover Maintaining the printer 164 ...
Страница 167: ...2 Remove and then empty the hole punch box 3 Insert the hole punch box 4 Close the door Maintaining the printer 167 ...
Страница 172: ...5 Insert the new toner cartridge 6 Remove the waste toner bottle Maintaining the printer 172 ...
Страница 177: ...8 Insert the waste toner bottle and then close the door Maintaining the printer 177 ...
Страница 189: ...Replacing the ADF separator roller 1 Turn off the printer 2 Remove the ADF separator pad Maintaining the printer 189 ...
Страница 192: ...2 Open door B 3 Remove the ADF pick and feed rollers 4 Unpack the new pick and feed rollers Maintaining the printer 192 ...
Страница 194: ...2 Remove the empty staple cartridge 3 Unpack the new staple cartridge Maintaining the printer 194 ...
Страница 207: ... Below the fuser area Duplex area Clearing jams 207 ...
Страница 212: ...2 Open door J Clearing jams 212 ...
Страница 214: ... Areas H1 and H2 Area H6 Clearing jams 214 ...
Страница 218: ...2 Remove the staple cartridge holder 3 Remove the loose staples Clearing jams 218 ...
Страница 220: ...2 Remove the staple cartridge holder 3 Remove the loose staples Clearing jams 220 ...
Страница 222: ...2 Remove the staple cartridge holder 3 Remove the loose staples Clearing jams 222 ...
Страница 272: ...6 Remove the controller board shield 7 Unpack the printer hard disk Upgrading and migrating 272 ...
Страница 276: ...6 Remove the controller board shield Upgrading and migrating 276 ...
Страница 279: ...4 Remove the controller board shield Upgrading and migrating 279 ...
Страница 281: ...8 Attach the thumbscrews 9 Connect the wireless print server to the controller board Upgrading and migrating 281 ...
Страница 285: ...7 Connect the tray connector to the printer 8 Open trays 2 and 3 Upgrading and migrating 285 ...
Страница 290: ...9 Remove the stabilizing feet from the tray Upgrading and migrating 290 ...
Страница 294: ...17 Secure the tray cable with the clamp Upgrading and migrating 294 ...
Страница 295: ...18 Connect the tray cable to the printer 19 Attach the tray cable cover Upgrading and migrating 295 ...
Страница 296: ...20 Slide the tray until it clicks into place 21 Attach the stabilizing feet to the printer Upgrading and migrating 296 ...
Страница 301: ...7 Remove the paper guides 8 Attach the sensor cover Upgrading and migrating 301 ...
Страница 307: ...8 Attach the finisher to the printer Upgrading and migrating 307 ...