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Troubleshooting
Network connection problems
Cannot open Embedded Web Server
Action
Yes
No
Step 1
Check if the printer is on.
Is the printer on?
Go to step 2.
Turn on the printer.
Step 2
Make sure that the printer IP address is correct.
Notes:
•
View the IP address on the home screen.
•
An IP address appears as four sets of numbers separated by
periods, such as 123.123.123.123.
Is the printer IP address correct?
Go to step 3.
Type the correct
printer IP address in
the address field.
Step 3
Check if you are using a supported browser:
•
Internet Explorer version 11 or later
•
Microsoft Edge
•
Safari version 6 or later
•
Google Chrome
TM
version 32 or later
•
Mozilla Firefox version 24 or later
Is your browser supported?
Go to step 4.
Install a supported
browser.
Step 4
Check if the network connection is working.
Is the network connection working?
Go to step 5.
Contact your
administrator.
Step 5
Make sure that the cable connections to the printer and print server
are secure. For more information, see the documentation that
came with the printer.
Are the cable connections secure?
Go to step 6.
Secure the cable
connections.
Step 6
Check if the web proxy servers are disabled.
Are the web proxy servers disabled?
Go to step 7.
Contact your
administrator.
Troubleshooting
224
Содержание CX920
Страница 164: ... Scanner glass Scanner glass pad 3 Close the scanner cover Maintaining the printer 164 ...
Страница 167: ...2 Remove and then empty the hole punch box 3 Insert the hole punch box 4 Close the door Maintaining the printer 167 ...
Страница 172: ...5 Insert the new toner cartridge 6 Remove the waste toner bottle Maintaining the printer 172 ...
Страница 177: ...8 Insert the waste toner bottle and then close the door Maintaining the printer 177 ...
Страница 189: ...Replacing the ADF separator roller 1 Turn off the printer 2 Remove the ADF separator pad Maintaining the printer 189 ...
Страница 192: ...2 Open door B 3 Remove the ADF pick and feed rollers 4 Unpack the new pick and feed rollers Maintaining the printer 192 ...
Страница 194: ...2 Remove the empty staple cartridge 3 Unpack the new staple cartridge Maintaining the printer 194 ...
Страница 207: ... Below the fuser area Duplex area Clearing jams 207 ...
Страница 212: ...2 Open door J Clearing jams 212 ...
Страница 214: ... Areas H1 and H2 Area H6 Clearing jams 214 ...
Страница 218: ...2 Remove the staple cartridge holder 3 Remove the loose staples Clearing jams 218 ...
Страница 220: ...2 Remove the staple cartridge holder 3 Remove the loose staples Clearing jams 220 ...
Страница 222: ...2 Remove the staple cartridge holder 3 Remove the loose staples Clearing jams 222 ...
Страница 272: ...6 Remove the controller board shield 7 Unpack the printer hard disk Upgrading and migrating 272 ...
Страница 276: ...6 Remove the controller board shield Upgrading and migrating 276 ...
Страница 279: ...4 Remove the controller board shield Upgrading and migrating 279 ...
Страница 281: ...8 Attach the thumbscrews 9 Connect the wireless print server to the controller board Upgrading and migrating 281 ...
Страница 285: ...7 Connect the tray connector to the printer 8 Open trays 2 and 3 Upgrading and migrating 285 ...
Страница 290: ...9 Remove the stabilizing feet from the tray Upgrading and migrating 290 ...
Страница 294: ...17 Secure the tray cable with the clamp Upgrading and migrating 294 ...
Страница 295: ...18 Connect the tray cable to the printer 19 Attach the tray cable cover Upgrading and migrating 295 ...
Страница 296: ...20 Slide the tray until it clicks into place 21 Attach the stabilizing feet to the printer Upgrading and migrating 296 ...
Страница 301: ...7 Remove the paper guides 8 Attach the sensor cover Upgrading and migrating 301 ...
Страница 307: ...8 Attach the finisher to the printer Upgrading and migrating 307 ...